Ratings based on 154 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Bob from New Jersey
Wonderful Hotel. Great locationPosted Feb 7, 2014
Pros: Staff friendly,willing to take ti.me too answer question
Cons: If you stay there and find something,you can use this space too tell people about it.
Wish I could write more,but I type with 1 finger.Hotel staff,facilities,and room great .Restaurant food excellent.
for Everyoneby Sarah from London
Really high quality hotel with nice staffPosted Feb 5, 2014
Good location, large rooms, clean and very hospitable. Lovely room service and staff generally were extremely friendly and helpful. I had one (very minor) downside - as the room was so large the aircon didn't have much impact/ power so it was slightly stuffy overnight. But overall I will certainly be returning, for both business and pleasure.
for Everyoneby Urszula from Rugby, UK
Superb City Centre HotelPosted Jan 15, 2014
Pros: Great location. Generally a very comfortable, pleasing hotel with spacious guest rooms and impressive public areas (especially over the festive season
Cons: The air-conditioning could be improved as the temperature in the rooms did not correspond to the temperature shown on the thermostat dial.
Location: Turn right out of the hotel and keep walking towards the town centre where all the main attractions and restaurants are located.
This hotel exceeded our expectations! Every specific request was met and confirmed prior to our arrival. We were met at the airport and chauffeur driven to the hotel (and then returned back). The hotel was comfortable, clean and in a convenient location for sight-seeing. I highly recommend it.
for Everyoneby Anne
Luxury hotelPosted Jan 3, 2014
Spacious bedroom, excellent range of toiletries and good bar service. Excellent value for money.
for Everyoneby Spotter from Dubai
Great location to to some amazing history.......Posted Dec 31, 2013
Pros: Location to everything.
Cons: The staff aren't the warmest on the front desk. 'First impressions' remember?
Location: Very close to a lot of the best hot spots of history - the old town, palace & grounds, Chopin Museum, the trendy shopping area.
I recently visited Warsaw with my husband & mother, staying at the Sheraton Warsaw. Our room was a very comfortable size for the three of us; the beds were comfortable & quality of the bed linen very good. The breakfast was included, there was plently of variety of hot & cold, a good selection to load up on before venturing out into the cold. We arranged airport pick up & drop off through the hotel, which we found an excellent service. I would definitely recommend this hotel.
by Andrej from St Petersburg, Russia
Hotel with good locationPosted Dec 7, 2013
Cons: Room, Upgrading of interiors, Floor matts, Service
The hotel was in a good location. The hotel has all needed comfort for a 4-5 star hotel. My negatives: The personell as many times the reception was crowded and not efficient service. As well as when ordering taxi once the reception personell refused to order taxi and insisted that we should use the hotel taxi service. The room having all comfort but the hotel had an american 80s feel over it. The floor matts made it feel not so clean as well as the perception of the room was negative due to this.
for Everyoneby A verified traveler
Posted Nov 27, 2013
for Everyoneby kafka from istanbul
ExellentPosted Oct 22, 2013
for Everyoneby Joan from Charleston, SC
Business Hotel close to mass transitPosted Oct 18, 2013
Pros: The staff was uniformly friendly and helpful. All the front desk and wait staff spoke at least some English.
The hotel arranged a driver to greet us at the train station and take us to the hotel. The front desk staff was very friendly and fluent in English. Since the type of room we had booked was not available, we were given a free upgrade. As a bonus for paying the additional fee for breakfast at check-in, we were given access to the "Club" that provided snacks anytime of day and appetizers and drinks before dinner. In addition, we received 'free' internet and a bottle of wine. We ate breakfast in the Club - no need to go down to the restaurant - and had a selection of English language newspapers from which to choose. The Club attendant arranged the car and driver to take us to the airport, sent a man tour room for our baggage and took care of check-out. Overall, this was a great hotel stay.
Recommendedby j from USA
Posted Sep 23, 2013 on Hotels.com
Very comfortable. Great staff. Large room. Close to bus and tram lines for ease of travel.