Ratings based on 631 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Barcelona

No se merece 5 estrellas

Posted Jul 25, 2015
Mal sabor de boca: por una parte, el hotel esta situado en immejorable localización, en el centro y es un perfecto punto de inicio para las visitas de Varsovia. Pero no puede ser que una de las dos habitaciones que alquilamos nos la dieran sucia (sábana sucia, baño muy sucio..) y encima la habitación era para dos personas y sólo había zapatillas y batín para una. Por último, no había las dos botellitas de agua gratis que sí había en la otra habitación.
4 out of 5
Recommended
for Everyone
by A verified traveler from Trondheim

Fint hotell, vi hadde nok litt uflaks

Posted Jul 21, 2015
Det aller meste var meget bra, og det bør det være på en 5 stjernes hotell Det vi slet med av air conditionen, og den klare de ikke å fikse, meget skuffende. Rommet var for varmt om natten og da fikk vi ikke sove, noe som er avgjørende når man er på hotell. Vi ga beskjed første dag, da skjedde ingenting, da vi ga beskjed andre dag så hadde en tekniker vært det og hans konklusjon var at det var greit nok. Da giddet vi ikke klage mere. Savnet en mere intresse for gjestene i resepsjonen, der kan de bli bedre. Er dog ganske personavhengig av hvem du møter, noen av dem er meget imøtekommende og hyggelige og hjelpsomme. Alt i alt så vi jeg si at neste gang kommer jeg til å prøve et annet hotell, selv om Sheraton hotellene jevnt over er meget bra.
2 out of 5
Recommended
for Business Travelers
by A verified traveler from Frankfurt

Posted Jul 20, 2015
Pros: schöne zentrale Lage
Location: Rezeption besser belegen, da man sehr lange warten muss
von den zwei gebuchten nächten habe ich leider nur eine im Hotel verbracht. Duschknopf war defekt, so war es für mich nicht möglich zu duschen.
4 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Hôtel de classe international

Posted Jul 8, 2015
Pros: Son emplacement, la chambre.
Cons: Service dans les chambres. Prix du petit déjeuner prohibitif pour Varsovie (25 euros).
Location: Eglise des Trois Croix, musée National.
Très bon hôtel, très bien situé près de la place Trech Kryzy (Trois Croix). Très bon accueil, grande chambre, literie impeccable, calme.
3 out of 5
Recommended
for Everyone
by A verified traveler

service personall

Posted May 30, 2015
Pros: Laqe , Grösse des Zimmers
Cons: Nachfrage beim auschecken ob mann zu frieden gewesen ist unzw
Location: Nähe Stadt Zentrum, alles zu Fuss machbar, Bushalte stelle 50 meter entfernt
In vergleich der andere sheratons in Polen ( Krakow, Sopot ) und der service vor 4 jahren , hat der Service des Personall deutlich nachgelassen
5 out of 5
Recommended
for Everyone
by A verified traveler from liverpool

First class

Posted May 30, 2015
Hotel was fantastic no problems Best hotel in warsaw.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super hotel in het centrum van Warschau

Posted May 25, 2015
Ruime kamers, prima bedden. Schoon! Bezienswaardigheden op een loop afstand.
4 out of 5
Recommended
for Everyone
by A verified traveler from 越谷市

ホテル前の小さなコンビニ併設の現地スイーツが美味。ホテル近くの現地人の創作寿司は絶品。

Posted May 15, 2015
Pros: 無駄な格調はなく落ち着いた気分で宿泊できる。清潔で静かな環境も好印象。
Cons: ビジネスセンターがあり設備面は充実。便利。しかし、プリンターと接続できないトラブル発生した際に、入れ替わり担当者が修復にきたが解決できずに終わった。結局、接続できるPCを探して対応したが、フライトの web check-in を利用する旅行者が増えているので、ホテルには改善を望みたい。
Location: 旧市街からワゼンキ公園はホテルから徒歩での散策コース。足に自信のない方はホテルに迎えに来てくれる半日観光コースがおすすめ。 ポーランドはワルシャワだけでなく、クラクフを訪れることを奨めたい。
雰囲気は申し分がなく、多少旅慣れた人には、旧市街からショパン博物館ほか主な観光スポットを徒歩で楽しみながらホテルに戻ってこれる。また、公園に面したロケーションは、新緑の季節が最高。
4 out of 5
Recommended
for Everyone
by A verified traveler from Malmö

Stort hotell

Posted May 11, 2015
Etablerat hotell med rymliga rum. Låg lite avsides trots central placering. Wi-fi kostar extra o lakanen var slitna med små hål o byttes inte ut på de fyra dagar vi bodde där, vilket drar ner betyget. Men ok hotel i övrigt.
5 out of 5
Recommended
for Couples
by robert from Rockwall

Lovely hotel, pleasant surroundings.

Posted May 1, 2015 on Hotels
What a lovely stay we had in this hotel! The staff is friendly and accommodating, the interior is lovely, and the location is a comfortable walk to Nowy Swiat Street and eventually to Old Town and other places of interest. Don't miss the Museum of the Warsaw Uprising. It's a must. The only suggestion I would make is for those who have been on the road for over a month and have a LOT of laundry that needs to be done. Sheraton's prices were way above our liking so I called the front desk to find out where there is a dry cleaner/laundry service in the city. "There is none in the entire city of Warsaw" he replied. So I asked him in Polish, to make sure I understood. I got the same answer. Unbelievable. No dry cleaner even? Even driving distance? Well, a Google search proved that in fact there is a wonderful dry cleaner/laundry service which is a pleasant walk from the hotel. Not a short one, but certainly within our ability. And we got to see some sites and meet some lovely people along the way.