Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
3.0 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
Recommendedby Laurie from USA
More like a residence than a hotelPosted Jul 21, 2013 on Hotels.com
The entrance is not visible on Nowy Swiat (the street) - and is not even labeled. I had to walk into Starbucks to ask. The entrance is L of Starbucks, through two gates, and immediately BEHIND. Once I'd identified the entrance, I was surprised to find it locked. There is no reception area for SleepWell. There are long-term guests who have keys and enter/exit as if this were just another apt building. SleepWell sends you an email before your stay - they are serious when they ask you when you anticipate arriving! This is so that someone can meet you outside and let you into the building. For me with no phone and barely any internet access, this is a huge risk. I could get some wireless on my Smartphone from Starbucks, and emailed the people at SleepWell. 25 min later someone came to let me in - they were very nice and spoke English. I loved the tiny room. Coffee maker, pleasant atmosphere, raised bed, TV, nice large bathroom/shower, toiletries provided. Although it was low enough to the back plaza that noises bothered me all night. There was no AC l - just window and a fan. Nobody works for the hotel in the apartment at night. The second time I come it will be a breeze. But the first time, it was way more stress than I was ready to deal with after long and hazardous travels alone. My success with this place hinged entirely on being able to use the internet while traveling.
Recommendedby A verified traveler from New York, NY
Nowy Swiat-Warsaw at your fingertipsPosted Jan 1, 2012 on Hotels.com
Everything you want to see is within walking distance, yet the hotel itself is tucked away in a quiet courtyard. A French-style cafe is 2 doors down, the only place open at 6:30 am. So here you are, living in your private apartment, like newlyweds, even though it's your 30th wedding anniversary.
Recommendedby A verified traveler from London
Check in 3pm?Posted Nov 28, 2011 on Hotels.com
Read the small print, You cannot check before 3pm which is a major annoyance if you arrive on a morning flight. Entrance is to the rear of 62 Nowy Swiat so you need to walk around the back. It is signposted overhead. Very clean, comfortable and well located.
Recommendedby A verified traveler
Not impressedPosted Nov 26, 2011
It is ridiculous, that you can enter into the hotel only if you have mobile phone. The door is locked and the ring bell doesn't work . If you are arriving during the 2 hours when the reception works you can access easily if you have mobile phone. If you arrive in the evening or you have no mobile phone you will have problem to enter. The main problem with this hotel that there is no reception. The location is very good, my room was very good and clean. There were shampoo and conditioner but not soap, which is strange. The staff (if you manage to meet them) is friendly.