Ratings based on 369 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
79% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Harrisburg, Pa

Easy access to bus routes

Posted Sep 21, 2014
The hotel was nice. The room we had was a little small. Everything felt cramped together. The beds were very comfortable. The only cleanliness problem was in the shower, the handlebar had some soap scum buildup.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2014
Great customer service at the front desk, clean rooms, very nice overall especially for the price.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Aug 31, 2014
The most I like was the bed so comfortable. people's was nice I really like to stay there again
2 out of 5
by A verified traveler from New Jersey

Old and unclean

Posted Aug 10, 2014
Pros: Breakfast
The hotel looks old. There were no towels in the bathroom when we checked-in. The staff provided the towels but the towels were dirty.
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel close to Washington.

Posted Aug 6, 2014
We enjoyed our 2 night stay at this hotel. Close to Washington, FedEx Field and the metro. We enjoyed the free shuttle, free breakfast, free parking and free WiFi. The reception staff were friendly and helpful.
1 out of 5
by A verified traveler

Don't go here!

Posted Aug 1, 2014
Pros: It was reasonably priced. The custodial staff were friendly.
Cons: Get a friendlier front desk clerk; get the mildew smell out of the rooms on the lower floors.
Location: Near fed ex field
The room and the hallway smelled like mildew. The room was in a state of disrepair- the doorknob to the bathroom was broken and buttons were missing on the phone. When we asked to change rooms, we were told that there were not any more available on the upper floors. The lady at the front desk acted as if we were bothering her when we came to check in. She didn't greet us and continued to work at her computer for about 4 minutes while we stood at the counter.
1 out of 5
by A verified traveler from ny

Nothing was working

Posted Jul 23, 2014
Pros: May be the location.
Cons: Everything
Location: Close to metro
Iron was not working, coffee maker was not working, pressing board was broken. Had to ask for every little thing from the receptionist. Even for little things like toilet roll , and soap we had to go to the receptionist and ask for it. Housekeeping replaced nothing. Also late during the night there was somebody knocking at the door and there was no one at the door. Also recieved a silent call the same night. Never had such a bad experience in any of the hotels before. We couldnt sleep the whole night. For breakfast there was no creamer for coffee. Many a times there was no one at the reception. They were invisible and we had no idea where to go and whom to ask.
3 out of 5
by A verified traveler

Dissapointing

Posted Jul 22, 2014
Pros: The shuttle was nice, the location was good and the staff were mostly pleasant.
Cons: Steam clean the carpets. I didn't want to take my shoes off in the room. Fix the broken and peeling floor of the elevator. The hotel seems dingy.
We stayed there 2 years ago and didn't remember the hotel to be in such sad, rundown condition. The rooms are small, the beds are rock hard and the general condition of the hotel was rundown and dirty ( not the lobby area). They add a $1.5 charge per day for the safe that you have to ask to have removed when you check out, really?! Just add a buck to the cost of the room and be done with it. Bottom line I won't stay there again- there are several other hotel choices in the area for about the same price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Jul 6, 2014
Pros: The staff was awesome.
We had the best experience. The staff was awesome, very accommodating. Very helpful with directions. Helped us with everything. We would stay there again
3 out of 5
Recommended
by kiismom from College Park, MD

Very clean

Posted Jun 25, 2014 on Hotels.com
Excellent location and very clean.