Ratings based on 560 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Room was clean and comfortable. The hotel is in walking distance of restaurants and shops. Perfect.
Comment from Hotel Management
Jul 15, 2014 by Keely, Hotel Management
Thank you for your 5 star review. We appreciate you taking the time to review us, and hope to welcome you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in great neighborhood.

Posted Jul 7, 2014
Pros: Pretty. Serene. Luxurious.
Cons: Not sure.
Location: Adjancent to Georgetown and near Dupont Circle too. Walking distance to wonderful window shopping and great restaurants.
Just one complaint. The coffee cups in the room had not been washed/replaced so we had to order coffee up to the room.
Comment from Hotel Management
Jul 15, 2014 by Keely, Hotel Management
Thank you for the 4 star review. We appreciate you taking the time to share your experience.
5 out of 5
Recommended
for Everyone
by lewis from cary, nc

Georgetown location...very convenient

Posted May 27, 2014
Pros: See above
Cons: See above
Location: See above
The hotel is beautiful. The staff are great (nick at front desk). Entrance staff are at the ready to open a door or get a cab. Would definitely return for another stay. Walking distance to many breakfast, lunch, or dinner restaurants. Walk and eat along the canal. The weather was perfect so we only did outside tour stuff. Was surprised that there was a 13.95 daily charge for wifi. Seemed like the hotel attracted families, couples, singles, and weddings.
Comment from Hotel Management
Jun 17, 2014 by Keely, Hotel Management
Thank you kindly Lewis! We are glad you enjoyed your stay with us. We appreciate your comments on our great staff especially Nick, he is a great asset to our Fairmont team. We hope to see you again in the future. Thank you again,
5 out of 5
Recommended
for Everyone
by L from Virginia

quick get away

Posted May 22, 2014
Pros: Everything!
Location: centrally located to Dupont Circle
exceeded my expectations! The staff was one of the best i've ever encountered. Room was impeccable. Fantastic location. I can not say enough great things about this hotel!
Comment from Hotel Management
Jul 1, 2014 by Keely, Hotel Management
Thank you L! We always love to hear when we exceed a guest expectations. Thank you for the kind words about our staff. Our staff is the most important asset of our hotel. Thank you again,
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel in Georgetown

Posted May 17, 2014
Location in Georgetown was nice. The choice of restaurants in the hotel is limited, but there are plenty of restaurants in the area, and in adjacent hotels
Comment from Hotel Management
Jun 18, 2014 by Keely, Hotel Management
Thank you for your 4 star review. We appreciate you taking the time to review us. We are glad you enjoyed the Georgetown area and we hope to see you again. Thank you again,
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality of staff was superb.

Posted May 8, 2014
Pros: Staff and location.
Location: Easy walking distance to Georgetown.
The staff was excellent at every position. Far above what I expected and to see it so generally superb was refreshing. Either great hiring or training!
Comment from Hotel Management
Jun 17, 2014 by Keely, Hotel Management
Thank you for taking the time to leave us a 5 star review. We are delighted to hear your comments about our excellent staff and that we could exceed your expectations. We hope to see you again soon. Thank you again,
5 out of 5
Recommended
for Business Travelers
by Ted from North Carolina

Great

Posted May 1, 2014
Pros: Very friendly staff. Food offerings.
Cons: Can't think of anything.
Location: Blue Duck Tavern is opposite. CVS a block away. German embassy half a block away.
Perfect location, superb thoughtful service. I greatly enjoyed my stay.
Comment from Hotel Management
Jun 18, 2014 by Keely, Hotel Management
Thank you for your positive review Ted! We are glad you enjoyed your stay and our service. Thank you again,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel friendly staff

Posted Apr 22, 2014
Everything was perfect, clean rooms, no dust on night stands , nice yard, friendly and helpfull staff. The parking is very expensive $45 and it took them 50 min to cook an omelette. Overall perfect place
Comment from Hotel Management
Jun 17, 2014 by Keely, Hotel Management
Thank you for your five star review. We appreciate you taking the time to review us. We are delighted that you had a wonderful stay. Thank you for your comments on our friendly and helpful staff. We hope to see you again soon. Thank you again,
5 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located to Georgetown.

Posted Apr 10, 2014
The staff could not have been more accommodating. It was a lovely place. I would highly recommend it!
Comment from Hotel Management
Jun 17, 2014 by Keely, Hotel Management
Thank you very much for the positive review. We appreciate your great comments about our staff and hotel. Thank you again,
5 out of 5
Recommended
for Everyone
by Paul from London

Fantastic Hotel

Posted Apr 8, 2014
Pros: Clean, tidy, location, staff.
Cons: Better signage as to how to get a table and service in the Courtyard.
Location: All main attractions in close proximity. The White House is a 20 minute simple walk away. Good restaurants in the vicinity. Arlington a 20 minute cab.
All the staff were fantastic. Clean and smart hotel. Room was very spacious, as was the bathroom. Top quality toiletries provided. Couple of nice restaurants nearby as well as the hotel's own Juniper restaurant. Close to all of the main attractions and in a very safe neighbourhood. The White House is about a 20 minute walk away and from there it's another 5-10 to the Washington Monument. Would definitely stay here again.
Comment from Hotel Management
Jun 18, 2014 by Keely, Hotel Management
Thank you kindly Paul! We appreciate you taking the time to review us. We love hearing comments about our fantastic staff and hotel. We hope to see you again soon. Thank you again,