Ratings based on 883 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom mia

Good hotel, not good the celan service

Posted May 18, 2015
I had a nice experiencie, i made a claim because the room was a little dirty and the administrator offer me a one night refund
Comment from Hotel Management
May 19, 2015 by ASAP, Hotel Management
Thank you for taking the time to post your review. We are sorry that the room was not as clean as you should expect, but we are glad that we took care of you. Thank you for being our guest and we hope that you will give us another chance.
2 out of 5
by A verified traveler

bad coffee bad beds and pillows

Posted May 18, 2015
Pros: not much except location
Cons: beds pillows and coffee
didn't get any sleep because beds and pillows are not comfortable
Comment from Hotel Management
May 19, 2015 by ASAP, Hotel Management
Thank you for being our guest, we are sorry that you were not as comfortable as you would have liked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Great hotel reasonable access to Washington.

Posted May 17, 2015
Pros: Pretty much everything.
Cons: Google Earth could have been available on the office computer. Also, outside the front door grounds could have used a morning cigarette butt cleanup.
Location: Museums galore!
The staff at both the hotel and the attached restaurant were superb.
Comment from Hotel Management
May 19, 2015 by ASAP, Hotel Management
Thank you for your wonderful comments about the Holiday inn Greenbelt. We are so glad that you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Clean, safe, near highways. Staff helpful and friendly
Comment from Hotel Management
May 19, 2015 by ASAP, Hotel Management
Thank you for being our guest at Holiday Inn Greenbelt. We are so glad that you enjoyed your stay and we hope that we can welcome you back again soon.
2 out of 5
by A verified travelerfrom nrw

Posted Apr 30, 2015
Hotel were gut Service Team ok, ist abber alles zu alt Ich hatte ein zimmer am EG sehr laut ganze Nacht wann Waschmaschine an laufen, nach dem Zimmer Wechsel 4 OG wan die Fenster kaputt auch sehr laut wegen Autobahn interstate 495 in die nähe.....
Comment from Hotel Management
May 5, 2015 by ASAP, Hotel Management
Thank you for being our guest . We are sorry that your air conditioner was loud as well as the noise from the highway. Thank you for taking the time to leave your comments.
2 out of 5
by A verified travelerfrom san diego

Hotel Greenbelt

Posted Apr 30, 2015
Pros: Room was clean and had space.
Cons: Policy on equality and customer service.
Location: Hotel is close to the station with their shuttle that brings you to D.C. quickly.
I have been discriminated against for being an LGBT person from their taxi driver given to me by the hotel. Called to improve this aspect and not even sorry about the discrimination that occured. I do not suggest this hotel at all. Restaurant in hotel was not good and customer service is very bad and should be implemented a more efficient way to approach tourits.
Comment from Hotel Management
May 5, 2015 by AA, Hotel Management
Thank you for your comment, we are truly sorry for your experience with the cab driver that we called for you. Thank you for giving us a try.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Nice & convenient Hotel

Posted Apr 27, 2015
Pros: Friendly staff. Convenient transportation to train station.
Hotel was nice, clean and comfortable. The staff was courteous and friendly and the shuttle bus from the hotel to the Greenbelt Train station was perfect for our group of 11 travellers. I would recommend staying here again on our future trips to Washington D.C.
Comment from Hotel Management
Apr 29, 2015 by ASAP, Hotel Management
Thank you for being our guest, we are so glad that you enjoyed all that the Holiday Inn Greenbelt has to offer.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winter Springs, FL

Excellent access to DC

Posted Apr 25, 2015
Pros: The convenience to the Metro by the FREE shuttle from the hotel to the Metro and return.
Everything was top drawer at a reasonable price. Large, clean rooms with more that average amenities. Friendly and helpful staff. Thirty minutes by Metro to the Capitol.
Comment from Hotel Management
Apr 27, 2015 by ASAP, Hotel Management
Thank you for your wonderful comments about the Holiday Inn Greenbelt. We are so glad that you enjoyed your stay. Thank you for being our guest and taking the time to post your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in Greenbelt, MD

Posted Apr 17, 2015
This is a great hotel; however the hotel staff were not warm and welcoming towards hotel guests. They can benefit from some quality customer service training.
Comment from Hotel Management
Apr 18, 2015 by ASAP, Hotel Management
Thank you for taking the time to post your comments. We are sorry that you felt that our staff was not as warm as they are known to be. We have forwarded your comments to our Front Desk team. Thank you for being our guest, we hope that we can welcome you back again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Close to DC..restaurant on premise.

Posted Apr 13, 2015
Overnight stay for visit to DC...convenient clean &comfortable. Lunch was good
Comment from Hotel Management
Apr 14, 2015 by ASAP, Hotel Management
Thank you for taking the time to comment on your stay at Holiday Inn Greenbelt. Thank you for being our guest and we are so glad that you enjoyed your stay with us.