Studio, 1 King Bed (Premier City View) | Frette Italian sheets, premium bedding, in-room safe, desk

Reviews of The Royal Sonesta Washington DC Dupont Circle

4.5 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 62 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ARNY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great staff and service. Fantastic location on a quieter street just off DuPont Circle which is a wonderful area with metro stop and buses. Don’t bother getting the “breakfast included” option because it’s just a dollar amount voucher and doesn’t seem to represent any saving with respect to the restaurant menu. Also surprised that they changed our towels after one night when we specifically hung them up to dry.
Stayed 2 nights in Apr 2024

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great price on Expedia, friendly staff.close to the metro and DuPont circle
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 21, 2024
Natalia, thank you for sharing your experience at The Royal Sonesta Washington DC Dupont Circle. We are thrilled to hear you enjoyed our prime location and the value you received booking through Expedia. Your commendation for our friendly team members is much appreciated. We can't wait to welcome you back for a visit to the metro and delightful DuPont Circle again soon.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet and accessible to metro, etc.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 21, 2024
Kathleen, we're thrilled to hear that you found the location of The Royal Sonesta Washington DC Dupont Circle ideal and appreciated the easy access to local transport. Thank you for sharing your experience, and we are looking forward to welcoming you back in the future.

10/10 Excellent

Stanley, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was better than we could ever imagine. Quiet area, huge room, great restaurant and bar, lots of restaurants nearby, coffee shops, walking distance to major sites.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 19, 2024
Stanley, we're thrilled to hear that The Royal Sonesta Washington DC Dupont Circle exceeded your expectations! We appreciate your compliments about our location, spacious rooms, and on-site dining options. It's also great to know our proximity to notable city attractions enhanced your stay. We look forward to welcoming you back for another remarkable experience in the future.

10/10 Excellent

James C

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked a bedside alarm clock. But hot shower & chocolate goodies made up for it. Thanks!
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
James, it's delightful to read your positive comments about The Royal Sonesta Washington DC Dupont Circle. We appreciate you sharing your satisfaction with the hot showers and tasty chocolate treats. Your suggestion regarding the bedside alarm clock is taken into consideration. Thank you, and we hope to welcome you again soon.

4/10 Poor

James

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Staff were not personable
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
James, it is disheartening to hear that our team members didn't meet your expectations on your recent visit. We pride ourselves on delivering a warm and welcoming experience for all our guests. Your feedback will be valuable in ensuring that we improve and strive for a superior level of customer service in future.

10/10 Excellent

Marisa

Great
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 16, 2024
Marisa, we're thrilled to hear you had a wonderful experience at The Royal Sonesta Washington DC Dupont Circle. We look forward to welcoming you back on your next visit to the area!

2/10 Terrible

Christof

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 10, 2024
Christof, we regret to see that your experience didn't meet your expectations. We take all feedback seriously and would appreciate any additional details that would help us improve. Please feel free to share more about your stay. We strive to provide top-notch service and are eager to address any issues you may have encountered.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get to metro and all tourist attractions.
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 9, 2024
Jasmine, thank you for taking the time to share your experience. We're delighted to hear that The Royal Sonesta Washington DC Dupont Circle's prime location made your visit convenient and accessible to all local attractions. We hope to serve you again on your next trip to the area.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with spacious room.
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Michael, we're thrilled to hear that your stay at The Royal Sonesta Washington DC Dupont Circle met your expectations. We pride ourselves in maintaining clean accommodations and spacious rooms for our guests to enjoy. We look forward to welcoming you back in the future.

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My advice to anyone is NEVER use expedia.com to book a hotel. You will be robbed. Terrible service. I would not refer them.if someone paid me too. Thank you
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 11, 2024
Bernard, it's unfortunate to hear about your dissatisfaction with your booking experience. We understand your frustration. For issues outside our control, such as booking procedures, we advise guests to directly take their concerns to the service provider. Our goal is to ensure a seamless stay and we hope for an opportunity to provide you with a more positive experience in the future.

6/10 Okay

Rabih

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 7, 2024
Thank you for taking the time to share your feedback, Rabih.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

10/10 Excellent

Steven, Mount Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice and safe neighborhood. I found our room to be spacious and quiet. The bagel place across the street has been there for 36 years!
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 5, 2024
Steven, we're thrilled to hear that you appreciated the serene and secure surroundings of The Royal Sonesta Washington DC Dupont Circle. We're also delighted to know that you enjoyed our peaceful and roomy accommodations. Isn't it fantastic having such a time-honored bagel spot just a stone's throw away? We can't wait to welcome you back for another memorable stay.

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lucked out booking here. We were visiting from NYC for a relative’s birthday party and the hotel was amazing in every way from the helpful staff to the great room. Bonus points for being in such a convenient location! Will definitely stay here again on our next trip to DC!
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Stephen, it's wonderful to hear your stay at The Royal Sonesta Washington DC Dupont Circle exceeded expectations! We're thrilled that our team members made a positive impact and contributed significantly towards your experience. Our convenient location is indeed a major plus point we're glad came in handy for you. It sounds like we will be your top choice when in the city, and we can't wait to welcome you back on your next trip to DC!

6/10 Okay

Kirk

Traveled with partner
We liked the large room. But there was no seating except a swivel desk chair! We missed having a couple of upholstered armchairs to relax in while reading or watching TV.
Stayed 2 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Kirk, it's encouraging to hear you appreciated the spaciousness of the room at The Royal Sonesta Washington DC Dupont Circle. We understand the importance of comfortable seating options to enhance the overall experience. Your insights will definitely be shared with our team members for thoughtful considerations in the future. Thank you for sharing your feedback with us.

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 31, 2024
Bianca, it's fantastic to see your top rating! It seems The Royal Sonesta Washington DC Dupont Circle met your expectations, and that's simply wonderful to hear. We'd be more than happy to welcome you back for another excellent experience in the future. Thank you for your review!

10/10 Excellent

michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very walkable area Lots of restaurants on the street & the metro is a 7 minute walk
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 27, 2024
Michele, thank you for your wonderful feedback. We're delighted to know that your stay at The Royal Sonesta Washington DC Dupont Circle was enjoyable and you found our location convenient with its easy access to many dining options and public transport. Our team members are here to make your next visit even better.

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Wonderfu stay. Room was great!! Staff very friendly and helpful!
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Valerie, it's delightful to hear you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle! We're thrilled you found your room to be up to standard and our team members to be welcoming and supportive. We hope to welcome you back in the near future.

10/10 Excellent

Ruth Elaine, Fort Myers

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made all the difference to make our stay wonderful. Would definitely stay here again.
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 23, 2024
Ruth, thank you for sharing your experience. It's wonderful to learn you had a fantastic stay at The Royal Sonesta Washington DC Dupont Circle, and our team members greatly contributed to this. We're thrilled to hear that you would choose to stay with us again. We look forward to welcoming you back.

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Mar 2024
Response from Customer Service on Mar 22, 2024
Jeffrey, it makes our day to hear that your stay at The Royal Sonesta Washington DC Dupont Circle met your expectations. We genuinely can't wait to provide you with another exceptional experience on your next trip to our nation's capital.

10/10 Excellent

Brianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel itself is undoubtedly lovely, my favorite part of my stay at the Royal Sonesta had to be the Front Desk staff! Both agents that helped me out were knowledgeable, kind and efficient.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 21, 2024
Brianna, it pleases us greatly that your stay at The Royal Sonesta Washington DC Dupont Circle was such a delight. It's heartening to hear that our team members at the front desk were able to assist you knowledgeably and efficiently. We strive to maintain this level of service excellence and your experience only reinforces this. We're looking forward to welcoming you back.

10/10 Excellent

Georges

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 8 nights in Mar 2024
Response from Customer Service on Mar 19, 2024
Georges, it brings us joy to know that you appreciated the strategically situated Royal Sonesta Washington DC Dupont Circle. We are delighted it enhanced your stay. We aim to provide the best for our guests, and your feedback encourages us. We look forward to seeing you again.

6/10 Okay

Dara, Swampscott

Traveled with family
I have no idea what the $30 daily fee is for Very average hotel Rooms small Will find another option next time
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 18, 2024
Dara, thank you for voicing your concerns. We're disappointed to hear that some aspects of your stay did not meet your expectations, especially with regard to room size. As for the daily fee, it usually covers various hotel amenities to further enhance guest experience. We'd welcome an opportunity to make up for this during your next visit in hopes of providing you with a more enjoyable stay.

2/10 Terrible

Clive

Scam. Having already paid, i was charged $35 on checkout as a “destination fee” supposedly for two generic bottles of water in the room. Complete scam. Never staying at Sonesta hotels again.
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 15, 2024
Clive, it's unfortunate to hear about your disappointment regarding the additional charge. These destination fees are for numerous on-site amenities and are standard across many establishments. We regret any misunderstanding and will endeavor to provide clearer information in the future. We hope you will consider us again and allow us an opportunity to demonstrate our commitment to guest satisfaction.

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice room. Bathtub faucet dripped continuously during our stay.
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 8, 2024
Patricia, it’s delightful to hear you appreciated the excellent location and enjoyed your room at The Royal Sonesta Washington DC Dupont Circle. We regret to learn about the faucet issue in your bathroom, but we appreciate you letting us know. Our maintenance team is always on hand to address such matters swiftly. Thank you for your review, and we look forward to hosting you again.

10/10 Excellent

Samaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just do it and make sure you get yourself a spa suite. You deserve it.
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 28, 2024
Samaria, we appreciate your glowing feedback! It's wonderful to hear you enjoyed our luxurious spa suite at The Royal Sonesta Washington DC Dupont Circle. Everyone does deserve a bit of indulgence! We look forward to having the pleasure of welcoming you back in the near future. Safe travels until we meet again.

2/10 Terrible

katherine

Stayed 1 night in Feb 2024
Response from Customer Service on Feb 28, 2024
Katherine, it's concerning to see your rating without any detailed feedback. We take all ratings seriously and would appreciate an opportunity to understand your experience better. We're dedicated to addressing any shortcomings and invite you to share specifics of your stay, so we can work to improve. We hope to have another chance to serve you in the future.

4/10 Poor

Tom

Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 21, 2024
Thank you for sharing your feedback, Tom.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

2/10 Terrible

Graciella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 21, 2024
We appreciate your feedback, Graciella.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

8/10 Good

Matthew J

Stayed 4 nights in Feb 2024
Response from Customer Service on Mar 21, 2024
Matthew J, thank you for choosing to stay at The Royal Sonesta Washington DC Dupont Circle. Your rating is appreciated and we're delighted to know you enjoyed your stay. We welcome you back on your next trip to DC. Safe travels!

8/10 Good

Rob

Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 21, 2024
Rob, it's fantastic to know that you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle. We appreciate your support and look forward to your next visit.

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$25 early checkin charge at 1.30pm! Saw 2 other guest that were both minorities who weren’t charged for early checkin even though they were checking in at the same time
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 14, 2024
Jason, it's unfortunate to hear that your recent check-in experience didn't meet your expectations. While we do have policies in place for early arrivals, we strive to ensure fair treatment of all guests. Any perceived disparity is certainly not representative of our commitment to equality and inclusiveness. We appreciate your feedback and will use it to keep improving our services.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We found that the hot water was inconsistent, sometimes barely warm.
Stayed 5 nights in Feb 2024
Response from Customer Service on Feb 13, 2024
James, it's regrettable to hear about some inconsistencies you experienced with the temperature of your water. We aim to provide a seamless experience for all our guests and we apologize for falling short this instance. Nonetheless, thank you for choosing The Royal Sonesta Washington DC Dupont Circle. Your valuable feedback is already propelling us to further improve our amenities. We hope you'll grant us another opportunity to serve you in the future, promising a much more satisfactory stay.

10/10 Excellent

LaMarr, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out every moment was excellent!!! I will be coming back again
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 11, 2024
Lamarr, we're thrilled that every moment at The Royal Sonesta Washington DC Dupont Circle was excellent for you. We are especially grateful for your highlight on our seamless check-in and check-out process. We look forward to welcoming you back on your next visit.

2/10 Terrible

Rosemary

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water and shower didn’t work, maintenance guy was no help basically took off the shower head and told us to shower that way or use the tub however didn’t have no hot water. We were in hurry given we tickets to a concert and the only reason we came into town. Had to go to show without showering after running all day and a walk in the city upon arrival. Manager offered to take on the drinks, which was one a piece smh! Rooms are dated! No real place for doggies to do their business or disposable of poopy bags. I got a suite room for three of us, my son didn’t have sheets, pillow or blanket for the pull out. Privacy doors didn’t close they were broke! Currently looking for a refund and I keep getting the run around! Manager offered a small discount but this mess up our plans and we paid for functioning room.
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 12, 2024
Hello Rosemary,We're truly sorry to hear about your disappointing experience with us, and we appreciate you bringing this to our attention. Our manager will be reaching out to you in hopes of having the opportunity to regain your trust and address your concerns. We're eager to provide you with a more positive experience in the future.

10/10 Excellent

Wenqi

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 21, 2024
Wenqi, thank you for your 5-star rating of The Royal Sonesta Washington DC Dupont Circle on Expedia. We're pleased to see you had a positive stay with us. Looking forward to the opportunity to welcome you back in the future. Safe travels until then.

10/10 Excellent

Kara, Greensboro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple stays over the past few months for work. Always a great experience and very helpful staff!
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 8, 2024
Kara, it's wonderful to hear that your repeated stays at The Royal Sonesta Washington DC Dupont Circle have been consistently enjoyable! We're pleased that our team members have been of great assistance to you. Thank you for your review; we look forward to welcoming you back during your future work travels.

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was ok. Hotel was clean, modern decor but parts were dated. Stayed for a weekend vacation in February. Selected because of price and reviews.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 4, 2024
Daniel, thank you for choosing The Royal Sonesta Washington DC Dupont Circle for your weekend getaway. We're glad to know you appreciated the cleanliness of our facilities, contemporary style, and favorable rates. We also continue to work on making enhancements to our hotel. Your feedback provides a valuable perspective that helps inform these improvements. Come back soon as we'd love to show you our continuous commitment to guest satisfaction.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jan 2024
Response from Customer Service on Feb 1, 2024
William, we're thrilled to hear that you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle. Thank you for sharing your positive feedback. We're looking forward to welcoming you back soon.

8/10 Good

Danielle

Stayed 1 night in Jan 2024
Response from Customer Service on Mar 21, 2024
Danielle, we're thrilled to know you had a good experience at The Royal Sonesta Washington DC Dupont Circle. Although there were no specific comments in your review, we'd love to hear more about your stay with us next time to ensure we're doing our absolute best. We hope to welcome you back soon. Safe travels until then!

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dupont circle metro. Breakfast was great at restaurant inside.
Stayed 4 nights in Jan 2024
Response from Customer Service on Jan 28, 2024
Megan, your words are very much appreciated. We're thrilled to know you enjoyed the advantageous location of The Royal Sonesta Washington DC Dupont Circle and the breakfast at our in-house restaurant. Our team is dedicated to providing an exceptional dining experience and a prime location for our guests. We can't wait to welcome you back again on your next visit to D.C.!

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms. Very clean
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 22, 2024
Rodrigo, thank you for your review. It's heartening to hear that you appreciated the ample room and cleanliness of The Royal Sonesta Washington DC Dupont Circle. We're looking forward to welcoming you back.

6/10 Okay

Marletia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was perfect but the price during was a lot i couldn’t do anything I wanted to do
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 22, 2024
Marletia, it's great to hear that your stay at The Royal Sonesta Washington DC Dupont Circle was perfect. We are aware of your concerns regarding the pricing, and we try to offer the most competitive rates while providing the best value and comfort for our guests. We hope this would not deter you from considering a future visit with us.

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dolores and Karla made our trip easier. They were more than helpful and kind. Hotel should be considered a 5 star all the way. We'll be back...
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 19, 2024
Joel, it's terrific to learn that Dolores and Karla had a significant impact on making your experience at The Royal Sonesta Washington DC Dupont Circle seamless. Our team members genuinely strive to exceed the expectations of our guests. We're thrilled to hear we've achieved that mark with you and genuinely appreciate your high praise. We eagerly await your return visit!

4/10 Poor

Alexandria

Liked: Staff & service, room comfort
Mostly Cons, but some notable Pros
Overall, this stay was “ok” but this hotel room was annoyingly frustrating. This review is for the king suite with premier city view. Pros: The hotel lobby was clean, well decorated, and it smelled good. The workers were nice and professional and I didn’t have to wait very long to check in. The best part of the stay was that the linens were good. I am very sensitive about bedding due to allergies. I didn’t wake up with skin irritation or stuffy nose, which is a HUGE plus and *almost* negates all the downsides. Cons: the decor was nice, but everything was so super inconvenient. It took some time to figure out the lights, as they all had different kinds of switches. The room overall was not as clean as it could have been. The carpet needed vacuumed along the sides of the room as there were crumbs all around. The TV remote did not work and we couldn’t switch over to the HDMI port, so don’t plan on bringing a streaming device. There were NO USB ports near the bed. They did have plugs, but the lack of built in USB ports near the bed was a complete surprise as I didn’t take an adapter with me. They did have built in USB across the room, but if you plan on charging your phone overnight, you will have to walk over to turn your alarm off. The view was okay, mostly the building across the street. But we could see part of the Washington monument which was cool. The bathroom was just regular, small, and there weren’t bathrobes though the description said there would be.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 15, 2024
Alexandria, it's discerning to read that your stay was merely satisfactory. We appreciate you pointing out the positives such as our clean and well-kept lobby, our professional team members, and our hypoallergenic bedding - all of which endeavored to make your stay a comfortable one.We lament the fact that your room didn't fully live up to your expectations due to issues with convenience and cleanliness. We're also sorry to hear you experienced difficulties with our lighting, television facilities, and charging ports. Besides, we understand the disappointment about the absence of bathrobes.Rest assured, all your feedback has been duly noted and will be considered for future improvements. We're confident that given another opportunity, we can provide a stay that more closely aligns with your expectations.

8/10 Good

Jessica

Liked: Cleanliness, staff & service
Decent not amazing though
Overall decent hotel. Kind of awkward giant mirror in the room next to the bed. Room seemed a tad small or the furniture just didn’t fit the space. Comfortable but stuffy in the room. Staff was friendly. In my opinion not worth the price we paid.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Jessica, it's uplifting to know you had a comfortable stay at The Royal Sonesta Washington DC Dupont Circle. Your feedback on the room layout and ambiance gives us valuable insights for continuous improvement. We're glad our friendly team members were able to contribute to your overall experience. Please remember, there are a variety of rooms available that may better suit your needs and preferences. We hope to welcome you back in the future to demonstrate our commitment to value for money and comfort.

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room, the in house restaurant was soooo good and fresh. Super quiet for being in a prime area. Housekeeping was super attentive. Front desk was personable. Overall a great hotel. My sister stayed at the same time but in a suite which was a great meeting place for all of us and the large circle table in her room was great so we could all dine together. The hotel is literally a 1-10 minute walking distance to anything.
Stayed 3 nights in Jan 2024
Response from Customer Service on Jan 13, 2024
Andrea, thank you for sharing your delightful experience at The Royal Sonesta Washington DC Dupont Circle. We're thrilled you appreciated our peaceful yet prime location, and your praise for our in-house dining adds warmth to our hearts. Additionally, it's a pleasure to know that our diligent housekeeping team and warm-hearted front desk colleagues contributed to a memorable stay. It's also wonderful to hear that your sister's suite served as a perfect meeting place for your family gatherings. Your compliment on our favorable location which gives quick access to nearby points of interest is indeed flattering. We're looking forward to hosting you and your sister again for future family reunions.

8/10 Good

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Angela, thank you for choosing to stay at The Royal Sonesta Washington DC Dupont Circle. We're glad to see that your visit was enjoyable and we hope to welcome you back in the future. Safe travels!

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay with pooch
A lovely family stay with our dog, Daisy. The friendliness and helpfulness of staff was next level. Rooms are nicely appointed and beds are comfy.
Stayed 2 nights in Jan 2024
Response from Customer Service on Jan 9, 2024
Nadia, it brings us great joy to learn that you and your family, including Daisy, enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle. We're thrilled to hear that our team created a welcoming atmosphere for you and that you appreciated our comfortable accommodations. We look forward to providing another memorable experience for you and your family in the near future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel excellent help from front desk and bell hops 10/10
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
James, we're thrilled to hear you enjoyed your stay at The Royal Sonesta Washington DC Dupont Circle. Reading how helpful you found our front desk and porter team members makes us particularly happy. Thank you for your high praise and we hope to host you again soon!