Ratings based on 2,292 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom rhode island

Worn down beaten rooms. No way recently renovated!

Posted Apr 25, 2015
Only positive thing was the complimentary breakfast. Waffle maker, fruit, bagels, cereal, Coffee/tea
3 out of 5
by A verified travelerfrom New York, NY.

Noisy, Noisy and Noisy

Posted Apr 16, 2015
Pros: Serving pasta at dinner.
Cons: A non-smoking room still smells smoke. It need to be refreshed up to smell.
Location: We just found convenient for commute to DC downtown.
This hotel seems to be in great location for commuting to and from downtown DC (about 13min. commute). However people who stayed there isn't respectful to others. Very noisy in the hallway at night and in the early morning. At the breakfast, I was making a pancake while waiting for being baked, a guy came over asking me to hurry up. That's rude! Doesn't he know that there is nothing can be hurried when comes to cooking? It was great that the hotel serve us pasta at the evening. This saved us for a trip to grocery store for a snack.
Comment from Hotel Management
Apr 21, 2015 by Sarah , Hotel Management
Thank you for your review and feedback. We appreciate you sharing this with us that our location and extra services provided was a good fit for your travel needs. I am sorry to read that other guests behavior disrupted your otherwise pleasant stay. We hope to welcome you back to provide a better experience soon.
2 out of 5
by A verified traveler

Posted Apr 13, 2015
Staff was excellent. Transportation options was a plus. No cable working first day or A/C. Breakfast was basic.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M

The Shuttle Service

Posted Mar 24, 2015
The rooms were your standard hotel rooms. What made this place special was their shuttle service to the metro! Allowed us to keep the car at the hotel. They even picked us back up! And we were even able to use it the day we checked out! Made the DC trip more affordable and effortless
Comment from Hotel Management
Mar 25, 2015 by Sarah , Hotel Management
Thank you for the very kind feedback regarding your recent stay. I am delighted to see that the convenience of the shuttle service to and from Metro really made for a great experience. We're happy to provide that service for our guests. We hope to welcome you again the next time you are visiting the DC area. Thank you again for being our guests.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Taylor

Excellent Customer Service

Posted Mar 21, 2015
The Manager she's Pregnant was very helpful and polite. I forgot her name. She went above and beyond. Also Sean he was the night manager and the crew he relieved they were so helpful as well You have an A plus rating Team, because of them I would definitely visit there again. Thanks Morning, Evening and Night Crew. STAY ENCOURAGED.......
Comment from Hotel Management
Mar 24, 2015 by Sarah , Hotel Management
Thank you for sharing your trip with us. I am delighted to read that the service received by Monika and the evening staff exceeded your expectations leading to a wonderful stay. I will pass along your compliments to them. We appreciate your business and look forward to welcoming you again soon.
3 out of 5
by A verified traveler

It was close and convenient to our venue.

Posted Feb 28, 2015
It was ok. Cheap and good for a few hours of rest.
Comment from Hotel Management
Mar 6, 2015 by Sarah, Hotel Management
Thank you for letting us know you had a pleasant experience and received a great value for your stay. We hope to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia, PA

Comfort away from home

Posted Feb 27, 2015
The staff was knowledgeable, cordial, and respectful. I requested a blanket and it was delivered within 10 minutes. The Breakfast was great a variety of foods to chose. All of the staff were friendly and helpful. Check out was a breeze it took about 5 minutes. The Location was wonderful.
Comment from Hotel Management
Mar 6, 2015 by Sarah, Hotel Management
Thank you for your kind words and positive feedback for us. I am very pleased to see that you enjoyed your stay and found the Howard Johnson Cheverly a good fit for your travel needs. We hope to welcome you back for a future stay.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Not bad...

Posted Jan 20, 2015
Staff was outstanding and room was clean. Only negative was an obnoxious "neighbor" that wouldn't keep it down and another guest made a mess in the hallway overnight and didn't bother to pick it up. Certainly not the staff's fault but guests could stand to be a bit more responsible.
Comment from Hotel Management
Jan 22, 2015 by Sarah, Hotel Management
Thank you for the kind remarks and praise for our staff and guestrooms. I would like to take this time to apologize for the issue with the noise disturbances and cleanliness issue from other guests. We will address this further with the housekeeping and security teams to ensure this is handled better next time. We do hope to welcome you back for a future stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just a few towels in the bathroom

Posted Jan 20, 2015
It was good. The curtain in the shower should be replace, it has three big big holes
Comment from Hotel Management
Jan 22, 2015 by Sarah, Hotel Management
Thank you for your review and feedback. Please accept our apologies for the condition of the bathroom, I appreciate you bringing this to our attention, we will replace that curtain right away. We hope to welcome you back the next time you are in the area.
4 out of 5
Recommended
for Business Travelers
by HIROFUMI

This traveler left a rating score only Posted Jan 18, 2015 on Hotels.com