Ratings based on 881 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Bahamas

Not worth the money.

Posted Nov 15, 2014
Great location for my needs, but considering the price-the interior layout kept noise levels high (there was a conference of college kids though), had to pay for internet service, and the beds were uncomfortable. It was however clean and the staff was very kind.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 14, 2014
Comfortable bed and spacious room. Indoor pool and hot tub
3 out of 5
by A verified travelerfrom Washington, DC

Convenient but drab in Bethesda

Posted Nov 11, 2014
Pros: Room service from the Daily Grill - good food, but quite expensive. Nice continental breakfast in the lobby with free newspapers.
Cons: Wi-fi should always be free. Ditto continental breakfast. Rooms need a refresh.
Location: Perfect for Bethesda, right on top of the Metro station.
I expected more from the Hyatt. The room was not attractive or well designed (clunky furniture, no light switches). There was an empty fridge, no mini-bar. Breakfast and wi-fi were extra.
1 out of 5
by A verified traveler

Posted Nov 3, 2014
Pros: Very clean.
Cons: The hotel is very dated.
Location: The location is very convenient to the metro.
Very noisy morning, noon & night. The bed and pillows were awful.
Comment from Hotel Management
Nov 11, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for providing your candid feedback from your past stay. I will be sure to pass this on to the hotel's Executive Management in an effort to better serve our guest needs. I hope you will give us another opportunity to provide the great service that is indicative of Hyatt. Regards, Paul R. - Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

Great location for a weekend away

Posted Oct 27, 2014
Pros: Location and very pleasant front desk staff
Cons: Housekeeping should be careful to replace coffee and all towels although, otherwise, cleaning was fine.
Location: At front desk's suggestion, 5 of us went to Cesco, a nearby restaurant. Great food and very lively with live band. Walking distance.
Hotel front lobby staff were truly excellent. Rating of "4" rather than "5" was because housekeeping staff a bit "off" in little things such as not replacing tub towel or coffee cups and packs. However, this was remedied immediately when I phoned. Check in and out was fast and efficient and help with finding a good nearby restaurant for myself and friends was very much appreciated. Lobby bar was a nice place to sit with friends for drinks. Location was good as easily got taxis and took nearby metro as well.
Comment from Hotel Management
Nov 13, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for spending your weekend at our hotel! I am glad you enjoyed our location, rooms and amazing service from the staff. I am sorry about the housekeeping concerns and am glad these were promptly remedied. I hope you return for yet another great stay. Warm Regards, Belinda M - Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
I've stayed at a few different hotels around Bethesda, and Hyatt Regency has always been my favorite. It's extremely convenient to the metro, which is located directly under the hotel, and downtown Bethesda restaurants and nightlife. I also love the large room sizes and the open space inside the hotel.
Comment from Hotel Management
Nov 13, 2014 by GuestRelationsAssociate, Hotel Management
It is so great that the Hyatt Regency Bethesda location provides so much convenience during your stays! Thank you so much for choosing Hyatt and we hope you will visit again soon. Tori H. Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

excellent hotel close to shopping area also close

Posted Oct 14, 2014
The hotel stay was excellent. My wife and I enjoy every minute.we will be back!!!
Comment from Hotel Management
Oct 16, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for providing your feedback regarding your stay at Hyatt Regency Bethesda. I'm so happy to hear you and your wife enjoyed your stay. I will certainly forward your feedback to our management team. We can't wait to welcome you back. Becky S-Guest Relations Associate
3 out of 5
by A verified traveler

ok

Posted Oct 11, 2014
Good in general. But noisy ( woke up a few times by other rooms flushing toilet and even cell phone rings from other rooms) Also the bedside clock has no illumination. Have to turn on light to see the time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Generally clean and well cared for facility.

Posted Sep 28, 2014
Room was not very large, but bed comfortable and facilities were adequate. Very small counter top space in bathroom, but good tub and shower. Very easy connection to Metro system - virtually under the building. It is also located in the middle of a string of very good restaurants. Morton's Steak House is accessed through the lobby - expensive but very good. I would use it again.
Comment from Hotel Management
Nov 19, 2014 by GuestRelationsAssociate, Hotel Management
Thank you for staying with us during your visit to Bethesda. I am glad you enjoyed your room as well as our convenient location! I hope you return for yet another stay. Warm Regards, Belinda M - Guest Relations
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mimneapolis

Posted Sep 16, 2014
Wonderful experience for a weekend stay at a most conveniently located hotel with great restaurants nearby
Comment from Hotel Management
Oct 12, 2014 by GuestRelationsAssociate, Hotel Management
We are glad you chose to stay with us during your visit to the city. I am glad you enjoyed our convenient location and our hotel. i hope you get to stay with us again. Warm Regards, Belinda M - Guest Relations