All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Friendly staff at every level. They went out of their way to make my stay pleasant
Marie
Stayed 2 nights in Apr 2024
Response from JW Leadership Team on Apr 19, 2024
Dear Marie, Thank you for being our guest at JW Marriott Washington, DC. We enjoy continually crafting enriching experiences for our guests through inspired service and commitment to quality. Our associates work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. Thank you once more for the generous feedback, and we would love to welcome you back again soon.Sincerely,JW Leadership Team
Will stay here again.
Very clean.
Staff are very nice.
Very close to all things you want to see.
Shannon
Stayed 1 night in Apr 2024
Response from JW Leadership Team on Apr 17, 2024
Dear Shannon, Thank you for choosing JW Marriott Washington, DC, for your recent visit. We are delighted to hear you loved our superior location, welcoming surroundings, and devoted associates. We look forward to welcoming you again on your next visit to the area.Sincerely,JW Leadership Team
Dear Uchente, Thank you for taking the time to post your review. We are glad you enjoyed your overall time with us. We appreciate you pointing out not only what you liked but also the things you would change. Everything we do aims to provide an enriching guest experience, and we are grateful for your feedback. We hope you will choose us again on your next visit to DC.Sincerely,JW Leadership Team
This Hotel is great. It's close to everything. No need to rent a car and fight traffic, parking or construction. Walkable to majority of the sights.
We will stay here again. :)
Paul
Stayed 5 nights in Apr 2024
Response from JW Leadership Team on Apr 10, 2024
Dear Paul, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. Our superior location in the heart of the city's downtown neighborhood, close to the White House and the National Mall, the JW Marriott Washington, DC, offers our guests a chic retreat to explore our nation's capital. We look forward to your next visit.Sincerely,JW Leadership Team
10/10 Excellent
Jennifer
Traveled with family
Apr 9, 2024
Liked: Cleanliness
Disliked: Amenities
The location is amazing. You can walk everywhere.
Jennifer
Stayed 4 nights in Apr 2024
8/10 Good
Rachael
Apr 9, 2024
Liked: Cleanliness
Rachael
Stayed 1 night in Mar 2024
6/10 Okay
Harsukh
Traveled with family
Apr 9, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Harsukh
Stayed 2 nights in Apr 2024
Response from JW Leadership Team on Apr 9, 2024
Dear Harsukh, Thank you for sharing your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused and hope you will return for the perfect stay you deserve.Sincerely,JW Leadership Team
Dear David, Thank you for choosing JW Marriott Washington, DC, for your recent visit. We are delighted to hear you enjoyed your stay with us and that we provided you with inspiring, modern luxury during your time in our nation's capital. Our superior location places world-class landmarks and attractions right at your doorstep. We look forward to welcoming you again on your next visit to the area.Sincerely,JW Leadership Team
Great location, staff was super friendly and helpful. Valet parking was $$$ but I guess that’s to be expected in any city. Overall it was great stay and I would come here again. I booked on Expedia and I only wish I knew they offered free spy museum tickets beforehand. I didn’t see that anywhere and I spent money on them before we came.
Very convenient when you travel with family … you can walk , avoid the parking hazards , room service was outstanding !!!
Rocio
Stayed 3 nights in Apr 2024
Response from JW Leadership Team on Apr 7, 2024
Dear Rocio, Thank you for the generous review. We are glad to hear how much you enjoyed our superior location and inspired room service. Thank you once more for choosing JW Marriott Washington, DC; we hope to have the opportunity to host you again soon.Sincerely,JW Leadership Team
Dear Valued Guest, Thank you for being our guest at JW Marriott Washington, DC. We want to tailor each guest's visit so they can leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us. Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with our housekeeping team. We appreciate the review and look forward to having you as our guest again.Sincerely,JW Leadership Team
Very pleasant feeling to be able to rest in an impecable clean room, very friendly staff.
Brigida
Stayed 1 night in Mar 2024
Response from JW Leadership Team on Apr 3, 2024
Dear Brigida, Thank you for choosing JW Marriott Washington, DC, for your recent visit. We are delighted to hear how much you loved our welcoming accommodations and warm associates. We look forward to seeing you again on your next visit to the area.Sincerely,JW Leadership Team
Dear Jaime, Thank you for the splendid rating. It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. We look forward to welcoming you back to the JW Marriott Washington, DC, for another spectacular escape.Sincerely,JW Leadership Team
8/10 Good
Amanda
Traveled with family and small children, Traveled with family
Dear Tatsuko, We are delighted you had a great stay at JW Marriott Washington, DC. Thank you for the kind rating, and we look forward to hosting you again soon.Sincerely,JW Leadership Team
Dear Annalie, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Washington, D.C. Thank you for sharing your experience with other travelers. It was our pleasure hosting you, and we look forward to seeing you on your next trip to the area.Sincerely,JW Leadership Team
The service was excellent. Mustafa met us as we entered the hotel. He and the staff were very helpful.
Tish
Stayed 2 nights in Mar 2024
Response from JW Leadership Team on Mar 27, 2024
Dear Tish, Thank you for your recent stay at JW Marriott Washington, DC, and your warm compliments. We thoughtfully craft each experience with our service and inspiring surroundings, and it is always wonderful to hear how much our guests enjoy our efforts. We will share your kind words with Mustafa and thank him personally. We look forward to having the opportunity to welcome you back soon.Sincerely,JW Leadership Team
PRO; friendly staff, GREAT location, good room service food. CON; $65 daily parking valet.
Ante
Stayed 3 nights in Mar 2024
Response from JW Leadership Team on Mar 26, 2024
Dear Ante, Thank you for taking the time to post your review. We are glad you loved our outstanding associates, perfect location, and in-room dining. We also appreciate you pointing out not only what you liked but also the things you would change. Everything we do aims to provide an enriching guest experience, and we are grateful for your feedback. We hope you will choose us again on your next visit to DC.Sincerely,JW Leadership Team
10/10 Excellent
Wei
Mar 25, 2024
Wei
Stayed 1 night in Mar 2024
Response from JW Leadership Team on Apr 15, 2024
Dear Wei, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at JW Marriott Washington, DC. We look forward to having the pleasure of doing so again on your next visit to the area.Sincerely,JW Leadership Team
Dear Craig, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Washington, D.C. Thank you for sharing your experience with other travelers. It was our pleasure hosting you, and we look forward to seeing you on your next trip to the area.Sincerely,JW Leadership Team
Dear Qiong, Thank you for choosing JW Marriott Washington, DC, for your visit. We are delighted to hear you enjoyed your overall stay, especially our location. We look forward to welcoming you again on your next visit to the area.Sincerely,JW Leadership Team
Convenient.
Parking was not available for my truck.
Oren
Stayed 3 nights in Feb 2024
Response from JW Leadership Team on Feb 26, 2024
Dear Oren, Thank you for your nice rating and your comments regarding our convenient location. However, we regret not meeting some of your expectations. We are glad your overall stay was a pleasant one and hope you will revisit us soon. Sincerely,JW Leadership Team
Dear Lisy, Thank you for sharing your experience at JW Marriott Washington, DC. We appreciate the kind remarks as we are always striving to provide each guest with a distinctive experience so they can leave richer than when they arrived. We look forward to seeing you again soon.Sincerely,JW Leadership Team
Dear Preston, We are happy to know we could craft an enriching experience for you during your time in DC. Thank you for the kind comments about our excellent accommodations and the breathtaking views. We look forward to welcoming you back to JW Marriott Washington, DC.Sincerely,JW Leadership Team
Very clear room with a great view of the Washington monument. Nice and helpful staff. This will my first choice when I go back in the spring
Penny
Stayed 1 night in Feb 2024
10/10 Excellent
Elizabeth
Feb 9, 2024
Beautiful facility
Elizabeth
Stayed 1 night in Feb 2024
Response from JW Leadership Team on Feb 9, 2024
Dear Elizabeth, Thank you for staying at JW Marriott Washington, DC, and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We are so glad you loved our elegant property. We appreciate you sharing your feedback and look forward to seeing you again soon.Sincerely,JW Leadership Team
10/10 Excellent
Gaurdie
Jan 22, 2024
Gaurdie
Stayed 2 nights in Jan 2024
Response from JW Leadership Team on Feb 11, 2024
Dear Gaurdie, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Washington, D.C. Thank you for sharing your generous rating, and we look forward to seeing you on your next trip to the area.Sincerely,JW Leadership Team
2/10 Terrible
Beth
Jan 21, 2024
Tried to get a credit for another day, since we had travel issues because of the snow and was told there was nothing they could do for me. Very disappointing.
Beth
Stayed 1 night in Jan 2024
Response from JW Leadership Team on Jan 22, 2024
Dear Beth, Thank you for choosing our hotel and taking the time to review your stay. We apologize for not meeting your expectations. We are grateful for your feedback that helps us elevate our guest experience. We hope to have another opportunity to provide you with the warm and genuine hospitality we are known for. Thank you again, and we wish you all the best in your future journeys.Sincerely,JW Leadership Team
8/10 Good
Amit, New York
Traveled with family and small children
Jan 16, 2024
Liked: Cleanliness, staff & service, amenities
Great location. walking distance from all the major destinations on our list !
Dear Mohamed, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Washington, D.C. Thank you for sharing your experience with other travelers. It was our pleasure hosting you, and we look forward to seeing you on your next trip to the area.Sincerely,JW Leadership Team
Dear Dunia, Thank you for choosing JW Marriott Washington, DC, for your recent visit. We are delighted to hear you enjoyed our superior location and that we provided you with inspiring, modern luxury during your time in our nation's capital. Our location places world-class landmarks and attractions right at your doorstep. We look forward to welcoming you again on your next visit to the area.Sincerely,JW Leadership Team
10/10 Excellent
Moreen J, fairifield
Traveled with family
Jan 11, 2024
Liked: Cleanliness, amenities
Moreen J
Stayed 2 nights in Jan 2024
10/10 Excellent
Christine
Jan 10, 2024
Christine
Stayed 1 night in Jan 2024
Response from JW Leadership Team on Jan 12, 2024
Dear Christine, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott Washington, D.C. Thank you for sharing your experience with other travelers. It was our pleasure hosting you, and we look forward to seeing you on your next trip to the area.Sincerely,JW Leadership Team
All Staff was friendly and accommodating. Rooms were clean and comfortable.
Erin
Stayed 3 nights in Dec 2023
Response from JW Leadership Team on Jan 10, 2024
Dear Erin, Thank you for being our guest at JW Marriott Washington, DC, and sharing your experience. We are thrilled to know you were pleased with our courteous associates and refreshing accommodations. It was a pleasure to host you, and we look forward to your return visit. Sincerely,JW Leadership Team
Nice property, friendly staff but slow valet and housekeeping.
LaKeisha
Stayed 3 nights in Dec 2023
Response from JW Leadership Team on Jan 9, 2024
Dear LaKeisha, Thank you for taking the time to evaluate your stay. We aim for every guest to depart with replenished spirits and to understand our commitment to genuine and seamless service. We regret that we fell short of these expectations in some aspects of your visit. Your insights are essential to advancing our guest experience. Nevertheless, we are pleased that you enjoyed our impeccable property. We hope to have another opportunity to provide you with the tailored and authentic hospitality for which we are known.Sincerely,JW Leadership Team
Dear Yaritza, We are delighted you had an outstanding stay at JW Marriott Washington, DC, and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Sincerely,JW Leadership Team