Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice staff...close to White House

Posted Aug 21, 2014
Staff was great. Very nice rooms. Location close to White House.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from New York, NY

Great location! Great price! Great bed!

Posted Aug 20, 2014
Pros: The bed and the bathroom - very upscale
Cons: coffee maker in the room
Location: near Metro, the White House, the National Mall, DuPont Circle. Tons of restaurants, and across the street from Peet's
I was very pleased with Loew's Madison! Great location from the Metro, the monuments, the White House and DuPont Circle. I arrived before noon, and there was no issue with early check in. The room was nicely appointed, great bed and fantastic bathroom (with my favorite Davine's products). There isn't a coffee maker in the room, but there is a coffee shop off the lobby. The staff was lovely, especially conceirge. I had two nice meals at PostScripts. The room had a corkscrew! Great touch as I like to pick up a bottle of wine for my room on my trips. I had an afternoon train on my departure date and the staff allowed me to check out a bit later so that I could go to breakfast in Georgetown and walk around a bit. No rush from them. This hotel has partnered with Fiat and you can get complimentary rides within 3 miles, but you need to book ahead. I will definitely stay here when I return to DC.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great experience at the Madison.

Posted Aug 20, 2014
Pros: The hotel was beautiful, well kept and clean. The room was more than adequate in size and the staff was very pleasant and helpful.
Cons: Refrigerated in-room drinks and snacks are available, however, they are very expensive. No ice machines or in room coffee maker.
Location: Less than four blocks from the White House and only a few blocks from the subway/Metro.
Spent four nights at the Madison recently and had enjoyed my stay still the Loews Madison hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Elegant hotel near White House

Posted Aug 18, 2014
This is a beautifully decorated, immaculately clean, upscale hotel. Front desk is extremely helpful and polite. Excellent restaurant on site.
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

DC weekend

Posted Aug 12, 2014
Pros: Very well kept property in a great area. Never felt unsafe walking anywhere.
Cons: Parking fees were high for the area, will make other arrangements next time. In room coffee makers or coffee station in lobby. Deliver newspapers.
Arrived at 11:00 am and we planned on parking and checking our luggage with bellman, desk clerk told us our room was ready and we checked in! What a great way to start our weekend. The room was very nice, very clean also. All employees were very pleasant. We liked the location, having said that we enjoy walking. It is about 1.5 miles from most museums, but an easy walk, The area surrounding the hotel had a great deal of restaurants, bars and a Whole Foods. We would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommended.

Posted Aug 10, 2014
We loved everything about it. The room was great. The staff was awesome. Definitely will stay there again.
Comment from Hotel Management
Aug 12, 2014 by Cheraz Ecker, Hotel Management
Dear Dave, Thank you so much for all the positive comments about your experience with us. We were delighted to hear that you loved everything about our hotel and the service our team members provide. Thank you for staying with us recently and we look forward to welcoming you back the next time you are in Washington DC. Sincerely, Cheraz Ecker
3 out of 5
by A verified traveler

Loews Madison DC

Posted Aug 7, 2014
This was the trip from hell with regards to this hotel. I booked all portions thru Expedia and specifically booked a type of room. When we arrived I was told that they didn't have that room but would put me in a lesser room but would not credit me for the difference. There was no pleading my case, it was take it or go somewhere else. Won't ever stay here again or recommend to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2014
Pros: close downtown
The experience was wonderful, front desk agent upgraded room may be due to high occupancy, however greatly appreciated.
Comment from Hotel Management
Aug 7, 2014 by Cheraz Ecker, Hotel Management
Dear Guest, Thank you for staying with us recently. We were excited to hear how wonderful your experience was. We look forward to welcoming you again as our guest the next time you travel to Washington DC. Kind regards, Cheraz Ecker
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

Walking distance to the White house and "The Mall"

Posted Aug 5, 2014
Pros: Clean, comfortable rooms
Cons: Coffee maker in room.
Location: The White House, museums, monuments at the mall
Great location to the area attractions as well as the Metro system to get to anything that is not within walking distance.
Comment from Hotel Management
Aug 8, 2014 by Cheraz Ecker, Hotel Management
Dear Ryan, Thank you for sharing your experience from your recent stay with us. We were delighted to hear how perfect our location was for everything you wanted to do and see in DC. We are just steps from many of the most popular DC attractions and only 2.5 blocks from the nearest Metro station. Thank you for the great review and we look forward to welcoming you back the next time you are in DC. Warm regards, Cheraz Ecker
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean convenient friendly

Posted Jul 28, 2014
Clean convenient and friendly. Exactly what was needed.
Comment from Hotel Management
Aug 1, 2014 by Cheraz Ecker, Hotel Management
Dear Guest, Thank you for staying with us recently and sharing your feedback. Our team works very hard to ensure our hotel is exceptionally clean everyday and we are glad this was the case for you. We appreciate you commenting on our friendly team members and the service they provide. They love hearing about how their job impacts our guests. Thank you again for staying with us and we look forward to welcoming you again soon. Kind regards, Cheraz Ecker