Ratings based on 351 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby Wade from Canada
Lovely Hotel and great staff- Mandarin OrientalPosted Sep 20, 2013
Pros: Pool, spa area, room service, concierge staff, view from room and the cleanliness of the room and layout.
Cons: Free internet service.
Location: National Mall, Smithsonian museums, Smithsonian Metro station (1000 meters) plus all of the monuments. No nearby restaurants besides the hotel.
Wonderful check in and check out. Concierge staff was exceptional (Lynn, Clyde and Jack). Very close to the Smithsonian Metro station, and walking distance to the Mall and many monuments. Facilities were great, spa area very clean and very relaxing. Pool very clean and lovely location. No need to go to the Starbucks across the road, free coffee every morning near the Sou'wester restaurant...(free papers as well!). Downside: They charge for internet in the rooms......for such a high end hotel you would expect that it would be free. Overall we would go back again.
for Familiesby David from Boston
Pay and pay and payPosted Sep 4, 2013 on Hotels.com
Decent but not a great hotel, and at what price. Everything is over-priced and though we don't really count pennies when traveling, we hate to be grossly over-charged. We were OK with the $12 wifi charge, though these days it is free everywhere else, but were really bowled over by the $42 per night (plus tax) parking fees. When we arrived, we ordered an evening snack of 6 cookies and milk for my daughter. The bill, including tip, came to $33. The cookies weren't freshly made, either. There is also no coffee service in the room, so the only way to get a quick cup is to either order room service or go down to the lobby. My wife would have enjoyed the spa, but again, way over-priced. We would have eaten at the restaurant, but the menu was disappointing. The hotel just does not have a first class restaurant.
for Couplesby Dave from Easton, PA
Beautiful hotel with exceptionally nice staffPosted Aug 31, 2013
Pros: Big bath, big shower, big bed
We loved the Mandarin Oriental, Washington D.C. My wife and I had a memorable stay. Our room was the smallest available, yet very, very comfortable. Located 2 blocks from the National Mall, and 5 minutes from Arlington National Cemetary, I would return to the Mandarin Oriental without hesitation, and I'm sure we would have another great stay.
for Overnight Stay Before Destinationby A verified traveler
Posted Aug 30, 2013 on Hotels.com
for Everyoneby A verified traveler
Not a 5 Star HotelPosted Aug 5, 2013
The reason why I have given poor scores across the board is that this hotel chain markets itself as a 5 star hotel - the Washington, DC property is 4 stars at best. The wet bar was poorly stocked, there is no video on demand, the in-room dining was horrendous, and the list would go on and on if I had to stay there another night. To make matters worse, they charge $15 for internet. Will never stay here again and will recommend everyone else to go to the Ritz or Four Seasons instead.
for Everyoneby Don
Great hotel where you feel like a VIP.Posted Jul 30, 2013
This is like an old style hotel where they make you feel like your the most important person. The food is also top shelf. You are also within walking distance to the Mall.
for Business Travelersby Cindy from Pittsburgh
Posted Jul 24, 2013 on Hotels.com
for Familiesby A verified traveler from Waterloo, IA
Feel PamperedPosted Jul 17, 2013 on Hotels.com
Excellent services and walking distance to the National Mall, monuments, and museums. Only drawback was there were no nearby restaurants. Hotel restaurants lovely, but overpriced.
for Everyoneby tony from northern va
Great for watching fireworksPosted Jul 8, 2013
Pros: Location Nicely appointed Friendly staff
Cons: Coffee in rooms Vending machines
Location: Center of DC - lots of stuff in walking distance.
We live near DC but decided to get a hotel downtown for the 4th of July. It was three blocks from the Mall, we could see the fireworks from the front of the hotel and the staff were very friendly.
for Everyoneby Wendy from Torrance,CA
Great location for 4th of JulyPosted Jul 7, 2013
Pros: Bathroom Walking to everywhere Free morning coffee at lobby Beautiful pool
Wonderful view for 4th July Fireworks Walking distance to everywhere- closest hotel to Jefferson Menmorial Most luxdery bathroom I've ever stay