Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!!

Posted Apr 7, 2014
Wonderful staff and excellent service. Top five hotel experiences overall
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to Georgetown

Posted Mar 18, 2014
Pros: Clean room, great staff, great location.
Cons: Only thing that was wrong was the coffee maker. Didn't work well.
Location: Very close to Georgetown. Good shopping, nice restaurants.
We were very impressed with the staff at this hotel. It was our daughters birthday and it was embraced by the staff. They sent up a nice treat for her as a surprise and didn't leave us out either. The personal card from the consierge gave it a nice touch and made our daughter feel even more special. We felt pampered as they met our every need. We will stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Mar 11, 2014
This was by far the best staff I've ever has the pleasure to stay with. Stay here!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent services. Excellent staff.

Posted Mar 11, 2014
Outstanding customer services. Excellent location.
4 out of 5
Recommended
by Ahmad Sleiman from Hawaii

Good Stay

Posted Jan 16, 2014 on Hotels.com
Overall, it was a good stay. The only disappointing thing was the fact that after 10 nights stay in Hyatt, NOT one night was counted eventhough we have Hyatt Gold Passport due to the fact that the booking was done through Hotel.com!!!!! this was a big surprise for us. The team were good across the board. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2014
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 24, 2013
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2013 on Hotels.com