Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

The fire alarm went off 3 times. Hotel's fault.

Posted Nov 12, 2014
Pros: Good restaurant. OK lobby. Great location.
Cons: Staff needs to learn about hospitality
The first night of my stay, the alarm went off 3 times. We got no explanation from staff. We were evacuated 3 times. Clearly, some malfunction. Hotel's fault. I believe I should have been offered a reimbursement for that night.
Comment from Hotel Management
Nov 21, 2014 by Andrew, Hotel Management
Thank you for taking the time to share your feedback. I apologize for the alarms and the impact this caused during your visit. This type of experience is the very last type of memory that we wish any guest to have of their stay. While no alarm situation is ever the same, rest assured that we have reviewed our fire alarm procedures and will do everything we can to ensure a smoother and more effective communication process in the future. Should your future travels bring you back to the nation's capital, I certainly hope we will have the opportunity to welcome you back to Park Hyatt Washington and perhaps make up for our errors during your recent visit. Sincerely, Andrew Davidson General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Nice hotel

Posted Nov 8, 2014
Best hotel experience in DC. Close to restaurant and attractions.
Comment from Hotel Management
Nov 19, 2014 by Andrew, Hotel Management
Dear Leo, Thank you for the five star review! We are pleased to know that you enjoyed your experience and look forward to welcoming you back on your next visit to Washington. Kind regards, Andrew Davidson General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexiso City

Like a Princess

Posted Sep 26, 2014
Pros: The room are very comfortable, the staff is awsome and the whole expirience is very pleasent
Cons: Privacy in the restrooms could get improves, if you're travelling with your spouse it may be very uncomfortable, no door for shower or toilet
Location: Very well located and walking distance to great restaurants
Park Hyatt Washington is a very nice hotel, the romos are amazing but the staff is THE BEST, I felt like a princess in my stay at the hotel.
Comment from Hotel Management
Nov 7, 2014 by Andrew, Hotel Management
Dear Maria, Thank you for the recent five star review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back on your next trip to Washington, DC. Kind regards, Andrew Davidson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, excellent service, food and location.

Posted Sep 4, 2014
Pros: Everything was perfect!!!
The Hotel is located in a beautiful location, walking distance to stores and restaurants. The service, food and rooms were amazing. I will definitely recommend this Hotel.
Comment from Hotel Management
Nov 7, 2014 by Andrew, Hotel Management
Thank you for the five star review of Park Hyatt Washington. Our location certainly seems to capture the best of the city with many of the area's best attractions within walking distance. We look forward to welcoming you back in the future and appreciate your patronage. Kind regards, Andrew Davidson General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M Melbourne

Clean, friendly and totally worthwhile.

Posted Aug 31, 2014
Staff could not have made our stay any better. We used the complimentary bikes and saw so much of beautiful Georgetown. Would return in a heartbeat.
Comment from Hotel Management
Nov 7, 2014 by Andrew, Hotel Management
Dear Jenny, Thank you for the five star review of Park Hyatt Washington. We are pleased to hear that you enjoyed the complimentary bicycles as this is one of the best ways to see much of the city. We look forward to welcoming you back in the future! Kind regards, Andrew Davidson General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Panama

Posted Aug 27, 2014
Great location with access to all important areas of DC Very comfortable The restaurant is one of the best in DC
Comment from Hotel Management
Nov 7, 2014 by Andrew, Hotel Management
Dear Sam, Thank you for the recent review of Park Hyatt Washington. Our location certainly positions us amongst some of the best attractions in DC and we appreciate your comment regarding Blue Duck Tavern. We look forward to welcoming you back in the future and appreciate your patronage. Kind regards, Andrew Davidson General Manager
5 out of 5
Recommended
by Evy Gunawanfrom Gaithersburg, MD

we are very satiesfied with the Hotel

Posted Aug 27, 2014 on Hotels.com
I will come back to stay for this hotel and location, thank you.
Comment from Hotel Management
Nov 13, 2014 by Andrew, Hotel Management
Dear Evy, Thank you for the five star review and comments from your recent stay. We are always delighted to hear that a guest will be returning and look forward to welcoming you back on a future visit. Kind regards, Andrew Davidson General Manager
5 out of 5
Recommended
by Ericfrom New Jersey

Excellent

Posted Aug 26, 2014 on Hotels.com
Great service. Staff was very friendly & eager to help. Room was very clean. Would definitely stay there again.
Comment from Hotel Management
Nov 7, 2014 by Andrew, Hotel Management
Dear Eric, Thank you for the five star review of Park Hyatt Washington. We are pleased to learn that you enjoyed your experience and certainly appreciate the comments regarding our team. We look forward to welcoming you back in the future. Kind regards, Andrew Davidson General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Perfect hotel to visit Washington D. C.

Posted Aug 17, 2014
Pros: Everything was perfect
Location: Georgetown, waterfront, D.C. Attractions.
Stayed to visit Georgetown University with my daughter. The hotel is a short walk to downtown Georgetown and the waterfront and only about a 20 minute walk to campus. We also borrowed the hotel's complimentary bicycles and rode around the national mall and to Arlington National Cemetery.
Comment from Hotel Management
Nov 7, 2014 by Andrew, Hotel Management
Dear John, Thank you for the five star review of Park Hyatt Washington. Our location certainly provides easy accessibility to some of Washington's best attractions and we are pleased to learn that you were able to enjoy our complimentary bicycles. We hope to welcome you back as a return guest during your next trip to the Nation's Capital. Kind regards, Andrew Davidson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 12, 2014
very nice hotel with a good location. There was no coffee machines in rooms, only espresso machine which I found odd. We had to buy coffee from one block away from hotel.
Comment from Hotel Management
Nov 7, 2014 by Andrew, Hotel Management
Thank you for sharing your feedback regarding your stay at Park Hyatt Washington. We appreciate the comments regarding the espresso machine and are pleased to also offer complimentary tea and coffee each morning in the lobby. We hope to welcome you back to Park Hyatt Washington during your next visit to the Nation's Capital. Kind regards, Andrew Davidson General Manager