Hello Donald, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WASHINGTON DC - LANHAM and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Miranda,We appreciate your feedback on our affordable hotel and friendly staff. We aim to provide efficient service, including prompt check-out times. We apologize for any inconvenience with the key access and will share your experience with the team for future improvements.

Hello Luis, Thank you for telling us about your stay at the Red Roof Inn Washington DC - Lanham. I am disappointed you had a less than satisfactory experience, prompting your 1/5 score. The situation you described regrading the rude staff, the lack of cleanliness and all the other concerns mentioned are truly regrettable. I am very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Olivia. Red Roof Management RediResponse Specialist

Hello Adesua, We're sorry to hear about your experience. Guest feedback is important to us, and we will address this matter with the team to ensure excellent service for all our guests. Thank you for bringing this to our attention and we appreciate your understanding.

Hello Macleana,We appreciate your feedback and will share it with our team for improvement. Thank you for bringing this to our attention.

Hello John,We are thrilled to hear that you had an exceptional experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic stay!

Hello Hassan, The staff at the Red Roof Inn Washington DC - Lanham and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Desmond. The staff and I at the Red Roof Inn Washington DC - Lanham appreciate your 5/5 score following your stay. I am thrilled that you liked our services. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Kole, We're thrilled to hear that you enjoyed the nearby markets during your stay. Exploring the local area is always a fantastic way to immerse yourself in the culture and flavors of the destination. We hope you had a wonderful time discovering all the unique offerings just steps away from our hotel.

Dear Cris,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WASHINGTON DC - LANHAM. We apologize if enough towels weren't provided for you, however, we are happy to know that the staff was amazing and you were pleased with the pet stay free policy. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely, Red Roof Management

Hello Julius,Thank you for choosing our hotel for your recent stay. We appreciate your loyalty and are glad to hear that you plan on staying with us again. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back in the near future.

Hello Kiandra,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay and found our manager to be helpful and communicative. We would love to have you back as our guest again soon.

Hello Senchal, We apologize for any inconvenience during your stay. We kindly ask that you reach out to our hotel directly so that we may address any concerns you may have had. Your satisfaction is our top priority.

Hello Lashawn, We're sorry to hear that your experience at our hotel did not meet your expectations. Please reach out to us directly so that we can address any specific concerns you may have had. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.

Hello Alora,We apologize for any inconvenience you may have experienced during your stay with us. Please do not hesitate to reach out to our hotel directly so that we can address any concerns or issues you may have encountered. Your satisfaction is of utmost importance to us and we would appreciate the opportunity to make it right.

Hello Hayley, We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we are grateful for your kind rating. We hope to have the pleasure of welcoming you back in the future.

Hello Dhana,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. We take cleanliness and guest satisfaction seriously, and we will address the issues you mentioned with our housekeeping team. We appreciate your comments regarding our front desk staff and will review this internally for improvement. Your feedback is important to us and helps us to continually enhance our guest experience.

Hello Tondra,Tthank you for taking the time to leave a review. We appreciate your feedback and are pleased to hear that you enjoyed your stay with us so much. We strive to provide exceptional experiences to all our guests and we are glad that we exceeded your expectations. If you have any future travel plans, we would be delighted to welcome you back to our hotel.

Hello Kayla, We're sorry to learn that your experience at our hotel did not meet your expectations. We encourage you to reach out to our team directly so that we can address any concerns you may have had during your stay. We value your feedback and appreciate the opportunity to improve.

Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by not being able to check in early. As for the issue with neighboring guests, we appreciate you bringing it to our attention. We will address this matter with our team to ensure it doesn't happen again. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.

We have contacted pest control and are awaiting response . Regarding their evaluation of the room . We will strive to win your patronage back .

Hello Larry,We apologize for the inconvenience caused during your stay. We take guest comfort seriously and have informed our housekeeping team to address this matter promptly.

Hello Oliver,Know that your voice is of tremendous importance to us and we value your comments about our breakfast and your insights regarding our amenities . On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

Hello Erica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WASHINGTON DC - LANHAM and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Guadalupe,We're sorry to hear about your disappointing experience. Please provide details so we can address your concerns and improve our services.

Hello Viland ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

I appreciate the time that you took to share your sentiments with us, Pascal. Our team at the Red Roof Inn Washington DC - Lanham appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

Hello Jasmine, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Soleny,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Thank you for taking a moment to complete our survey, James. The staff at the Red Roof Inn Washington DC - Lanham and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Carlos, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

Hi Babatunde,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

Hello Jose, Thank you for this feedback, our top priority is for guests to have the most wonderful time during their stay. We will make sure those concerns are addressed and checked and if needs to be replaced, it will. Looking forward to your future stay with us!

Dear Jose, Thank you for taking the time to tell us about your experience at the RED ROOF INN WASHINGTON DC - LANHAM. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Bertha, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Ulrick,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We appreciate you taking the time to share your experience.

Hello Merlis, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

Hello marvin,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Please do come see us again.

Hello Hanah, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

Hello Ojetunde, Thank you for your review and 5/5 rating. We are glad that you were pleased with the quality of our services. Our team will always ensure that we keep delighting you with our facilities and services. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our area. Sincerely, Toni-Ann RediResponse Specialist Redroof

Hello Deangelo, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Hello Quintin,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Hello Pierre,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Hello annette,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Sandra, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hello Sharel, I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Hello Ola,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Similoluwa,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Hello Tiffany, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.