Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
2.1 out of 5
26% of guests recommend
2.3 Room cleanliness
2.8 Service & staff
2.3 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom landover, MD

Ratchet Hotel

Posted Jan 3, 2015
The too was filthy and the staff worker was lazy and unprofessional.
2 out of 5
by A verified traveler

Hotel is no good!!!

Posted Dec 31, 2014
The hotel staff is very unprofessional. The location is very dirty. The rooms are very smoke heavy in spite of the non smoking policy. I would not recommend this hotel at all.
1 out of 5
by A verified traveler

Never stay here

Posted Dec 21, 2014
The room smelled of smoke. The smoke was so bad that my eyes and nose were burning. Cigarette burns were everywhere including the bed and sink. The air conditioning did not work initially. The drain in the bathtub was clogged. Room service forgot to come. The motel was not in the safest area. I'll never stay here again and wouldn't recommend anyone stay here.
1 out of 5
by A verified traveler

Posted Aug 15, 2014
Even night time some fellows hang aroung near staires and talk loudly ...Not safe and comfortable at all.
1 out of 5
by A verified travelerfrom New York, New York

This hotel is NO GOOD!

Posted Aug 7, 2014
My non-smoking room smelled like pure smoke. The sink had burnt marks all over it. I had to shower with sandals on because the tub was cloged ewww! So disgusting & dirty. It was so annoying too. The toilet made loud water flushing sounds all night. There was no Iron, one towel & one small hand soap mind you, It was four guest...smh Anyway, I wouldn't recommend this place to NO ONE!!! I also learned my lesson & do a little more research before booking.
2 out of 5
by A verified travelerfrom New York, NY

Clean and cheap but terrifying

Posted Aug 4, 2014
Pros: The staff were courteous and helpful. Although so far they won't send my laptop adapter I had left in the room, even though I offered to pay.
Cons: I'm not sure how to improve the characters of those staying at the hotel, but that would be it. Perhaps more light in the hallway
Location: Lanham, MD seemed to be a fairly depressed town, though it was hard to tell by my lack of adventure. Lots of fast food.
My number 1 priority used to be cleanliness until this stay. I stayed here because of the low price considering my last-minute booking,and now I know why it was so cheap. The room itself was very clean; old and slightly breaking apart, but clean nonetheless. However, the hallways and exterior were dilapidated, and the characters around the hotel were shady and engaging in questionable activities at questionable hours in the hallways and outside. There were three deadbolts on the doors and a quasi-curfew after which a security guard took ID's. And thank goodness, because I appreciated the escort to my room. However, I do have to stress that the staff were all very hospitable, security guard included.
2 out of 5
by A verified traveler

Not clean

Posted Jul 16, 2014
The first room we were given was not clean and the bed was disheveled. So they gave us another room which was clean but there was a cigarette burn in the blankets there was a stain on the comforter. The bathroom was not a clean it all, and there was hair in the bathtub.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore,md

1day stay, Cheap, AfterHrs Security!!

Posted Jun 27, 2014
Pros: location to metro & DC
Cons: pool
we stayed here for a concernt in dc, the hotel is <2 miles from metro and mins form shopping in food. looked a little rundown form the street but oue room was fresh and clean and everything worked!! we arrived back that night to an offduty police office at the hotel entrance cking id's and room keys, nice surprice but i apperciated the extra security they provide and had a great experience overall.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2014
It was ok for a short stay in town but they added $17.00 worth of tax on the bill
5 out of 5
Recommended
for Everyone
by A verified traveler

Red roof

Posted Jun 3, 2014
The front desk clerk crystal was very helpful and nice.