Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by A verified traveler

Posted May 18, 2015
Pros: Expensive food .
Cons: Free breakfast option .
Best hotel I've ever stayed in , staff is incredibly helpful and professional . Bus service to Metro and Airport very predictable and easy . Free bicycles for customers an added benefit .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom KY

Almost Perfect Stay

Posted Apr 19, 2015
The hotel met my needs very well. There was a shuttle from the airport. Check-in was quick and the staff was both able and very pleasant. The room was lovely, very comfortable. The only thing that was not done well was my dinner from room service. I ordered a Caesar salad with added shrimp and the shrimp was stone cold, and tasted like they were pre-packaged frozen, and has simply been thawed (barely) and thrown on. The trip into D.C. in the morning was easily done. The hotel is near a Metro station but they offered a car service which I used and appreciated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom reno

Great hotel and wonderful staff

Posted Apr 18, 2015
Great hotel for a first time family trip to DC. metro is close to walk to or you can take their shuttle. Rooms were clean and beds were comfortable. All the staff were so nice, opening doors and saying hello. The coffee shop didn't have what we normally order but they created something for us, they were wonderful and made good creations.
Comment from Hotel Management
Apr 21, 2015 by Jerry, Hotel Management
It was our pleasure to serve you at the Renaissance Arlington Capital View! Please come back to see us whenever your travel plans bring you back to the DC area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

Posted Apr 17, 2015
Very clean and comfortable. Pool was great for kids. Would be great if wifi was complimentary. Was able to find free on street parking.
Comment from Hotel Management
Apr 21, 2015 by Jerry, Hotel Management
Thank you for choosing the Renaissance Arlington Capital View Hotel for your recent visit to the DC area. I'm delighted that we met your expectations and hope you will think of us again the next time you're in town.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Staff was excellent!!! Only 2 complaints there was a glass outside of our room door from previous guest never got picked up. The toilet was leaking.
Comment from Hotel Management
Apr 9, 2015 by Jerry, Hotel Management
Thank you for staying with us and for giving your feedback. I apologize for the guest service failures that occurred during your stay and I have met with the appropriate departments to address and resolve the concerns mentioned in your review. Please think of us for another stay the next time you're in the DC area. We would love another opportunity to serve you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Schaumburg, IL

Absolutely wonderful staff! Always friendly!

Posted Mar 28, 2015
Pros: Everything! Mostly the convenient shuttles.
Cons: The shuttles could go down the opposite way for shopping.
Location: Great location. Went to movies close by.
Had a great stay. Super clean hotel. Beds amazingly comfortable. Staff treated us like family. Shuttles to metro were always on time and such courteous drivers. Fitness center was great and lots of stuff to choose from. Bikes were right there to use. Pool was much smaller than I thought it would be, and that was the only downfall.
Comment from Hotel Management
Apr 9, 2015 by Jerry, Hotel Management
We're delighted you enjoyed your stay and we hope you will come back to see us the next time you're in the Crystal City area.
4 out of 5
Recommended
for Families
by A verified travelerfrom New Jersey

We'll Be Back!

Posted Mar 8, 2015
Pros: Clean, brightly lit. Very comfortable beds
Cons: None
Location: The Hamilton Restaurant in DC was great. Although the weather was cold and snow covered the
Our stay was great. View from one of our rooms was most impressive. Hotel lobby was very modern-my children were very impressed. Hotel staff, especially Richard and George were extremely hospitable. Room service was prompt and the food was very good.
Comment from Hotel Management
Mar 13, 2015 by Jerry C., Hotel Management
Well, we can't wait to have you stay with us again! Thank you for the wonderful review and for taking the time to let us know how we're doing. I know both Richard and George will appreciate being mentioned for their excellent guest service and we will continue to strive to deliver a memorable experience to each and every guest.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

Clean, modern hotel

Posted Mar 7, 2015
I wouldn't hesitate to stay here again--it was very clean, modern, and luxurious. The only downside is that it's about a mile from the Metro station. But the hotel does have a shuttle to take you to the Metro and airport.
Comment from Hotel Management
Mar 12, 2015 by Jerry C., Hotel Management
We're so glad you came to stay with us! Thank you for your business and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego

Wonderfully accommodative

Posted Mar 7, 2015
Pros: Conveniently close to downtown DC. and all museums and restaurants.
Although they were not able to give us our request for higher floor level, they were wonderfully accommodative with very nice free buffet breakfasts instead.
Comment from Hotel Management
Mar 10, 2015 by Jerry, Hotel Management
Thank you for choosing the Renaissance Arlington Capital View for your stay. We would love another opportunity to welcome you back to the hotel, so please keep us in mind whenever your travel plans bring you back to the DC area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
Pros: Clean Moderate Staff
AWESOME Check in person was great and informative. Thank you so much. Beautiful hotel. Staff very polite. Room service excellent. Overall experience AWESOME. Will definitely return.