Reception

Reviews of Residence Inn Alexandria Old Town/Duke Street by Marriott

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 698 out of 1000 reviews" "
Rating 8 - Good. 240 out of 1000 reviews" "
Rating 6 - Okay. 40 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Demetriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Mar 2024

10/10 Excellent

Gwendolyne

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff very helpful, shuttle service was great
Stayed 1 night in Mar 2024

10/10 Excellent

kefeng

Stayed 1 night in Mar 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location in Old Town "Waterfront" just a few steps from the water/shops and restaurants. The walking path along the water is pretty and so easy. The hotels front desk people could not have been more accommodating and friendly. The room was very nice. A couple of things that bothered us was being on the second floor you could hear everything happening in the restaurant below. Moving of chairs and tables etc. The other thing was that they did not provide bottled water in our room. It seems most hotels now provide water to their guests. With that said, I would still recommend staying at this hotel....maybe on the 3rd floor or higher.
Stayed 3 nights in Mar 2024

8/10 Good

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convention location within easy walking distance to shops, restaurants, and entertainment. Friendly and efficient staff. Clean and quiet location.
Stayed 2 nights in Mar 2024

4/10 Poor

Prudhvi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
How come a toothpaste is not provided? How come the parking charges are not included when booking the hotel. Too expensive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Therese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a suite for our family of 4. When we checked in, we were offered a corner room, which was wonderful! Every person on staff was happy and kind. Great breakfast and great house keeping. Great stay.
Stayed 6 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was cordial and efficient. Great location. AC in room was a bit noisy
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a very nice area. Maybe next time we stay it won’t be raining and we can experience the sites a little more
Stayed 2 nights in Mar 2024

6/10 Okay

Brian

Traveled with family
Paying for parking was very deceiving.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling for a cheerleading event and was pleased to stay at the Residence Inn. The shuttle was great and the fact that we had a few things in walking distance was perfect. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice, clean, very decent breakfast included, and price is very reasonable. No cons
Stayed 1 night in Feb 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, spacious and quiet. Staff was very friendly and helpful. Brunch was well stocked but not particularly varied.
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan j.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice area, I was allowed to check in super early. 3 1/2 hours! Great sevice with Patti. I had drove 6 hours from NC alone and was exhausted. 6 minutes later I was in the shower relaxing!
Stayed 1 night in Feb 2024

10/10 Excellent

Raymond, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
A great location with a very friendly staff Parking is secure and easy but on the expensive side. During the day construction project next door is constantly noisy - best to request a room on the opposite side away from the construction noise.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2024

4/10 Poor

Seth

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Loved being in Old Town. No parking for full size trucks and front desk could not help with an option for parking. I was literally told you just have to see what's open on the streets! For $200 per night they should have parking or at least answers on where a brand new 2500 diesel can park. If I would have fit the hotel garage was $40 per day! Ridiculous!! It was 6 degrees outside and the heat in the room would not go above 66 degrees. It was freezing in our room. The front desk did nothing to remedy the lack of heat issue! The hotel should tell people they can not accommodate trucks or heat! What a horrible stay.
Stayed 2 nights in Jan 2024

6/10 Okay

Lance

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to relax and enjoy surroundings
Stayed 2 nights in Jan 2024

10/10 Excellent

michol

Liked: Cleanliness, amenities

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and accessible.
Stayed 4 nights in Dec 2023

10/10 Excellent

JOHN

Traveled with partner
Great
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we are in DC ,(several times a year.) Easy parking, 5 minute walk to Metro and Old Town Shuttle. Great staff.
Stayed 7 nights in Dec 2023

10/10 Excellent

IRVIN

Traveled with family
My stay at Residence Inn, Alexandria VA
My spouse usually always stay at residence inn in Alexandria VA. Everything was nice, it’s always clean, the staff is nice. They are definitely much better than the one in Orlando Florida. The only thing I don’t like is paying for parking.
Stayed 4 nights in Dec 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with great access to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

ernest

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The staff was pleasant and the property is clean. The location was great for us.
Stayed 4 nights in Dec 2023

10/10 Excellent

Leanne, GOLDEN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, quiet, spacious and comfortable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hitel
The is one of the best hotels I have stayed at. The staff was so friendly and helpful. Everything was great. Would definitely stay there again. Highly recommend.
Stayed 4 nights in Dec 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff they delivered extra towels when we ask on dirty short notice. Front staff is extremely considerate and friendly. Dairy queen room and delicious breakfast. Parking is forty dollars per night but it is a good garage
Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean hotel, on site parking for $40 was a bit much but other then that good location and nice hotel.
Stayed 1 night in Dec 2023

8/10 Good

Travis

Traveled with family and small children
Nice
Stayed 1 night in Dec 2023

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and quiet. The rooms are spacious and comfortable. I only wish the bed was king size. But it’s not a huge problem. The only other issue is that the bathroom sink is located right by the bed and it’s difficult to get ready while your partner is trying to sleep. Overall a nice hotel and I would stay there again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay! Convenient location to all the shops and restaurants on King street. Even though you pay for parking, it’s well worth it. Highly recommended!
Stayed 3 nights in Nov 2023

6/10 Okay

Ciara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overall was nice had to wait 20 minutes to get our room and when we got to the room they were still cleaning it and inside so that kinda wasn't cool but it was a nice hotel and location staff was cool
Stayed 1 night in Nov 2023

8/10 Good

Eugenia

They gave us a paper that said breakfast was at 6:30 but it was at 7
Stayed 2 nights in Nov 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Gloria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible well run place, with terrific staff at every level. And their food is delicious and healthy. It's clear they put a lot of thought and effort into what they do here, as well as care.
Stayed 4 nights in Nov 2023

10/10 Excellent

Amonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay! The staff was friendly, the free breakfast was delicious, and the free shuttle was exceptional! I am glad I found this and I will be staying here again in the future!

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, walkable location
Stayed 2 nights in Oct 2023

6/10 Okay

Louis

Stayed 3 nights in Oct 2023

10/10 Excellent

Tamara, Unionville

Liked: Cleanliness, staff & service, property conditions & facilities
Close to action.
Stayed 2 nights in Oct 2023

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clean, easy parking.
Stayed 2 nights in Oct 2023

2/10 Terrible

Scott

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely polite and welcoming staff
Extremely welcoming staff and management at front desk. Daily housekeeping was a great experience. Extremely clean facilities. Clean and tidy breakfast area. And off course absolutely great location.
Stayed 5 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nicely decorated. I appreciated a comfortable bed and good lighting next to it. The staff was friendly and knowledgeable. They also went out of their way to accommodate me. One example occurred at breakfast. I needed a tray but I didn't see any. I asked a staff member for one and said with a smile, "of course." She got immediately. This was my first stay at a Residence Inn, and I'm now a big fan.
Stayed 3 nights in Oct 2023