Ratings based on 623 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Whitby, ON

Perfect place in the heart of the city

Posted Mar 28, 2015
Pros: The high ceilings, the studio apartment
Cons: breakfast
Location: It is walking distance to the white house and other great monuments.
Excellent experience. It is nice place with nice apartments. The kitchenette is very handy. Could improve on the quality of the breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mexico

Nice

Posted Mar 27, 2015
Excelent place. Not far from museums, white house. Well located. Clean. Excelent service
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Great hotel choice in a great location

Posted Mar 24, 2015
We knew this area from previous stays, and this hotel couldn't be in a better spot in the neighborhood! Easy access to all the places you want to go, and the Metro station is so close. Plenty of restaurants of every type in the area, and the CVS on the ground level couldn't be more convenient. The rooms are so spacious, especially for the price in DC, and we loved all the extras for our money: breakfast was surprisingly good, and the extra evening activities are a nice touch. We have never had such pleasant employees, everyone was genuinely nice, you didn't feel like they were doing it because they have to. The only issues were the location of our room, which was right on an alley where the garbage trucks came but we know you can't always get a room with a view in downtown DC. We will ask first next time. We also have heard the will be doing some remodeling this summer, so we hope they replace the beds! Ours was a queen that sank in the middle, so not the most comfortable. They need king size beds in their room! But it was a small sacrifice for all we did get for our money. Having all that room and a kitchenette, which was very modern and had everything you need, was great. We will be staying here everytime we come to DC from now on!
Comment from Hotel Management
Mar 26, 2015 by Erica, Hotel Management
Dear ACM, Thank so you so much for taking the time to provide such positive feedback from your recent stay with us. I am so happy to hear how much you enjoyed the accommodations, breakfast, and wonderful location of our hotel. We certainly look forward to your return when you come back to visit the Washington DC area! Best Regards, Erica M- Operations Manager
2 out of 5
by A verified travelerfrom Washington, DC

Disappointed in DC

Posted Mar 18, 2015
My fiance and I were looking forward to a nice quiet weekend at one of our most frequented establishments. This was our first time staying in DC at the residence inn. Not a good experience. The room itself was horrendous. It looked like something in a horror movie. The seating area was very old and dingy. It creeped us out. We never went in that area of the room.
Comment from Hotel Management
Mar 20, 2015 by Erica, Hotel Management
Dear The Smiths, Thank you for your feedback from your recent stay with us. I am sorry to hear how disappointing your trip was. It is true that our rooms and furniture are somewhat on the older side. We are looking forward to a complete rooms renovation which will be starting this May. Hopefully you will join us again once our rooms are upgraded. I apologize again that your trip was not as to be expected. Best Regards, Erica M- Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Too expensive parking fee

Posted Mar 18, 2015
Parking fee is added 18% tax. It means $33 per day + $5.94
Comment from Hotel Management
Mar 20, 2015 by Erica, Hotel Management
Thank you for your feedback from your recent stay with us. I am sorry to hear how the parking fee was too expensive during your trip. In the Washington DC area most parking garages are privately owned and the rates can be on the more expensive side. However we do offer the convenience of valet parking available to your 24/hours a day and our garage is located directly under our hotel. We certainly hope you will still join us again! Best Regards, Erica M- Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
Stayed during a spring break weekend to see Washington DC. The hotel was near the National Mall with easy access to the Metro. The Front Desk attendants were friendly, helpful, and prompt. The rooms were clean and the complimentary breakfasts in the morning were good and crowded. Staff and employees in all other areas were friendly and proficient. Excellent!
Comment from Hotel Management
Mar 18, 2015 by Erica, Hotel Management
Thank you so much for your positive feedback! I am so happy to hear how much you enjoyed the location of our hotel in the Washington DC area. I will be sure to pass along the kind words to our wonderful staff here! We hope to see you again. Best Regards, Erica M- Operations Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom

Great for business and pleasure trip

Posted Mar 16, 2015
Friendly staff, close to lots of stores and restaurants. Easy access to museums and shopping
Comment from Hotel Management
Mar 18, 2015 by Erica, Hotel Management
Thank you for your positive feedback!! I am so pleased to hear how much you enjoyed the location of the hotel as well as our friendly staff. We hope you come visit us again next time you are in the Washington DC area. Best Regards, Erica M- Operations Manager
3 out of 5
by A verified traveler

Great location and nice staff

Posted Mar 16, 2015
Pros: The service
Cons: the carpet could be updated
The hotel is in a good location. The staff was very friendly and helpful. The hotel is dated, but clean.
Comment from Hotel Management
Mar 18, 2015 by Erica, Hotel Management
Thank you for your recent feedback from your trip with us! I am happy to hear how great the location and staff were. We are excited that we will be updating all of our guest rooms this summer to provide our guests with more up to date rooms. We hope to see you again! Best Regards, Erica M- Operations Manager
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Cambridge, UK

Perfect for my trip

Posted Mar 10, 2015
Pros: The helpful staff, excellent buffet breakfast and free wifi - perfect for a business traveller
Stayed here for three nights. Warm welcome by staff, the room was clean & comfortable and a good standard of facilities provided.
Comment from Hotel Management
Mar 12, 2015 by Erica, Hotel Management
Dear Janet, Thank you so much for your positive feedback from your recent stay with us! I am so pleased to her how perfect your three nights were. I will be sure to pass on the kind words about the staff and the rooms to all available staff members. Best Regards, Erica M- Operations Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Nice Hotel/Closed to Museums and Monuments

Posted Feb 26, 2015
We had a nice stay at this hotel, we booked a studio and it was spacious and very clean. Staff was helpful and welcoming. The bed was a little uncomfortable, but I would definetly recommend this hotel.
Comment from Hotel Management
Mar 6, 2015 by Erica, Hotel Management
Thank you so much for your positive feedback from your stay with us! I am happy to hear that the studio suite was spacious and clean. I will also make sure to pass along the kind words to everyone on my staff. Please come see us again if you are ever in the Washington DC area! Best Regards, Erica M- Operations Manager