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Reviews of Residence Inn - Greenbelt by Marriott

3 out of 5
Residence Inn - Greenbelt by Marriott
6320 Golden Triangle Drive, Greenbelt, MD

Reviews

8.8

Excellent

Rating 10 - Excellent. 297 out of 529 reviews" "
Rating 8 - Good. 158 out of 529 reviews" "
Rating 6 - Okay. 49 out of 529 reviews" "
Rating 4 - Poor. 9 out of 529 reviews" "
Rating 2 - Terrible. 16 out of 529 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Light in dining room was burnt out and toulet would not flush until i fixed it. Fireplace did not work. Everything else was good and would still go back.Breakfast was good also.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kent L

Stayed 2 nights in Feb 2024

10/10 Excellent

LaTanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay
Awesome stay, very clean establishment, friendly and helpful staff was only 10 minutes from where our event was. Good location to other stores and shops. Clean spacious room. Would definitely stay here again
Stayed 1 night in Jan 2024

10/10 Excellent

Abi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Gabriela

Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Room was wonderful. Will definitely stay there again. Would definitely recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a home and not a hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Big rooms. TGI Fridays next to it also
Stayed 1 night in Dec 2023

10/10 Excellent

Erika

Stayed 2 nights in Nov 2023

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Ngwenyi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

CLARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to major highways and the University of Maryland. Great breakfast and service. I would defiantly recommend
Stayed 5 nights in Sep 2023

10/10 Excellent

Kathy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was so pleasant and helpful!
Stayed 5 nights in Aug 2023

10/10 Excellent

Brittany

Traveled with partner
Liked: Amenities
Needed a place for a Morgan wallen concert & was definitely better than we needed . Wendy at the front desk was so sweet!
Stayed 1 night in Sep 2023

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Our party of four stayed in two separate rooms to attend a concert at nearby Fed Ex Field. We called ahead of time and were easily and kindly given for an early check in, which we all greatly appreciated. Front desk staff were friendly and sociable. And the room was cool, clean and very quiet. We would definitely stay again.
Stayed 1 night in Sep 2023

2/10 Terrible

Percy

Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyoncé concert
Stayed 1 night in Aug 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Venkata

Stayed 5 nights in Jul 2023

10/10 Excellent

Kristen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Excellent breakfast, small but decent pool, adequate fitness center, quiet and clean room, comfortable bed, friendly staff.
Stayed 7 nights in Jul 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Jul 2023

4/10 Poor

Aaron

Business traveler
All 3 containers in my shower were empty. Had to go to front desk just to get ice.
Stayed 1 night in Jul 2023

10/10 Excellent

Randall

Stayed 7 nights in Jul 2023

8/10 Good

Harry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, but sheets need to be replaced (had prior stains) and laundromats aren't working properly. There breakfast wasn’t open the full time allotted and ran out of food a hour before time. Overall, was fairly well experience.
Stayed 10 nights in Jul 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jun 2023

8/10 Good

Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
Is was quite, very friendly staff. Angie and Lori were very helpful.
Stayed 4 nights in Jun 2023

10/10 Excellent

huaping

Stayed 1 night in Jun 2023

6/10 Okay

Jodi

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Meh
Bathroom sink didn’t drain
Stayed 1 night in Jun 2023

2/10 Terrible

Cheri

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the money.
Stayed 1 night in Jun 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend get away
Stayed 1 night in Jun 2023

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Front desk persons Amelia was great.
Stayed 3 nights in May 2023

8/10 Good

Yaira, hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2023

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wendy Williams was great! When checking in She made me feel welcomed and her customer service was superb! I will definitely be returning. If you dont want to hear any noise request a room away from the basketball court and outside pool. This may be my favorite hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

khadra, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, no complaints.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ming

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Great Staff & Space, But Some Quibbles
Was most impressed with front-desk and other staff. Liked layout, spaciousness, and storage possibilities of room, along with full and somewhat equipped kitchen.However, bed was saggy and lumpy with a torn and compressed comforter. Perhaps these are just post-pandemic realities, but amenities were scanty (e.g., scratchy toilet paper.) Just not up to Marriott standards of the past.
Stayed 2 nights in Apr 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Chengzhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2023

6/10 Okay

Donna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked this place because it had a pool and a hot tub. It turns out it was only a seasonal pool and hot tub and not only was it not available for us but the pool with cover was caved in and disgusting looking I could’ve stayed next-door for almost the same price and had an indoor pool and hot tub. I have stayed in these before and I understand the outside pool not being available in the winter but the hot tub is usually open still. There should’ve been some sort of notation on booking.
Stayed 1 night in Mar 2023

10/10 Excellent

benjamin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The receptionist was wonderful. The breakfast crew were very welcoming and kind.
Stayed 2 nights in Feb 2023
Response from Wendy W - General Manager on Mar 4, 2023
Thank you Benjamin! We appreciate your review and staying with us. We'd be delighted to have you back any time :)

10/10 Excellent

YOUNGIL

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice and clean, quiet place. Excellent choice.
Stayed 2 nights in Jan 2023

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice friendly and clean place to stay good choice
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and clean
Cozy and clean
Stayed 1 night in Dec 2022

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel
Pretty much true to other posted ratings and comments -- a good hotel... a tad bit below the general high standards of other Residence Inn, but nothing horrible. Clean... breakfast was fine ... front desk service was excellent!
Stayed 2 nights in Nov 2022