Lobby

Reviews of Wyndham College Park North / Washington DC Area

3.5 out of 5
Wyndham College Park North / Washington DC Area
4095 Powder Mill Rd, Beltsville, MD

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 1001 reviews" "
Rating 8 - Good. 291 out of 1001 reviews" "
Rating 6 - Okay. 148 out of 1001 reviews" "
Rating 4 - Poor. 111 out of 1001 reviews" "
Rating 2 - Terrible. 126 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Hotel was closed for renovations after driving 11hours to get there
Stayed 1 night in Nov 2023

2/10 Terrible

Imran

Stayed 2 nights in Oct 2023

10/10 Excellent

Selena

Business traveler
-

4/10 Poor

Grady

Traveled with partner
We reserved a 1King room advertised as an executive room but when we checked into the hotel and went to our room, it was not the room that we selected on line. He asked the receptionist to change our room to the room that we selected & paid for but we were not accommodated. We were traveling from out of town so changing hotels wasn’t a option for us.

2/10 Terrible

Feliciea

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The wait to check-in was over an hour due to systems being down. The lobby was beautiful until I walked to the elevator. One elevator was down. The wall paper on the walls in the hallways was coming off the walls. The room was terrible. The sheets had stains on them and the television wasn’t working well. The bathroom was old and needed to be renovated. The pictures made this hotel look nice but in person it’s horrible. Don’t stay unless it’s a quick trip.

2/10 Terrible

Deserie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived for a 300pm checkin. We had a wedding next door at 400. There was two people at the counter and two people checking in and we waited 50 minutes to be helped. I still had to get dressed for the wedding so I got dressed in the bathroom lobby and went to the Marriott next door.
Stayed 1 night in Dec 2022

6/10 Okay

Amanda

Business traveler
Liked: Room comfort
I’d give this hotel a 2.5
The gym was unlocked, open, with dirty restroom (no toilet paper) and soiled toilet…no paper towels - no towels; facing a partially covered empty pool with dirty patio…the breakfast was closed off by dinner chairs and definitely not worth $20!!! The cook/waiter was playing video games at such a loud pitch - it was a really dark environment and paper plates! The room was aged but the beds and linens seemed clean and were cozy…our heat worked well and the water was warm - all very pleasurable and needed for good rest. No microwaves in the room. There was only one in the lobby and the night shift desk worker did not make it easy for us to use with condescending tones (my daughter is a swimmer and needed to warm up breakfast)…the 2 elevators that work were very run down and had duct tape holding the floor lights in place - the third was out of order. The nice part was the allowance of an early check in and late check out - super needed for my busy swimmer
Stayed 2 nights in Dec 2022

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Dec 2022

4/10 Poor

Dhruv

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
There was no room service, there was Flies in breakfast room, the breads had fungus, the staff was rude, the restaurant and bar was closed. Overall i had a bad experience. I have never had a experience like this in my entire travel life :(

2/10 Terrible

Bogdan

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Wyndham needs to take its name off this place.
The check-in took an hour and a half. Computers down, chip reader not working, or some other excuses. There were 6 people in front of us when we showed up and only one attendant. When we finally checked in, the room was gross. Stains on the sheets, sticky floor, broken towel rack and very run-down room. Breakfast seemed nice the first day, but the second day looked like leftovers from the first day. Overall, very un-Wyndham-like.
Stayed 3 nights in Nov 2022

2/10 Terrible

Bethlehem

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
check in time is bad time
Stayed 1 night in Nov 2022

4/10 Poor

Miguelina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is near i-95, which is convenient
Stayed 1 night in Nov 2022

4/10 Poor

Lamartine

Stayed 1 night in Nov 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Front Desk Manager at Wyndham College Park North on Jan 8, 2023
Thank you for the positive review!

10/10 Excellent

Jose

Stayed 1 night in Nov 2022

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great
Stayed 1 night in Nov 2022

2/10 Terrible

Mikal

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was full of all kinds of bugs. I keep killing them. This is not a good stay
Stayed 1 night in Nov 2022

10/10 Excellent

il ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Aboubacar

2/10 Terrible

Keily

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property had insects, the front desk was quick to change us the room but honestly, this huge insect was big enough to be noticed from the entrance door. We found another later at night after we were settled. One of the kids were sick after they saw it. I will never comeback. It’s really not ok.
Stayed 1 night in Oct 2022

2/10 Terrible

Darien, Elyria

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was in a good area and had easy parking. That’s it. 2 of the 3 elevators were out of service and the one that was working had duct tape on the floor indicator light, no sensor so it closed no matter what, even when someone was trying to get off; and the inspection was severely outdated (last inspected 6 months ago in April 2022). The room’s heat was on super high at 85 degrees right when we walked in when it was 70 degrees outside, there were no face/body towels, or hand soap; and when I went to the front desk for those items the lady gave me 4 body towels and said they were out of face towels. We literally had to wash up with huge body towels. Oh and the cord for the bedside lamp ran across the center of the room to the outlet by the window so I had to step over it each time to get to my side of the bed. This was the absolute worst hotel experience I’ve had in my life. I would not recommend this place to anyone.
Stayed 1 night in Oct 2022

4/10 Poor

Attilah

Stayed 1 night in Oct 2022

2/10 Terrible

Irbaz

Stayed 1 night in Oct 2022

10/10 Excellent

Penny

Stayed 1 night in Oct 2022
Response from Front Desk Manager at Wyndham College Park North on Jan 8, 2023
Thank you for the positive review!

6/10 Okay

Attilah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the property needed remodeling. Broken elevator, and fixture..room carpet smell, the cleaners left somebody used washcloth behind from customers..plus side bed really comfy.
Stayed 2 nights in Oct 2022

6/10 Okay

Monique L.

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and dated. Carpets need a deep clean. No refrigerator or microwave in room. Check in took over one hour, the systems were down. The receptionist stated this happens often. After a long day of travel, waiting over one hour for check in was extremely frustrating.
Stayed 1 night in Oct 2022

4/10 Poor

Arif, Cumming

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in terrible shape. Ice machine broken. Sink faucet splashing water on you and everywhere. No drinking water available without paying. No room service to make beds on daily basis probably due to COVID procedure, A cheap toy like iron was available. What quality does Wyndham offer?
Stayed 2 nights in Oct 2022

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Sohena

Stayed 1 night in Oct 2022

4/10 Poor

OLUSOLA

Business traveler
Disliked: Staff & service, room comfort
I was given a room close to a very noisy elevator, I complained about it and the lady that checked me in said they were fully booked. I told her I couldn't have been the last person to check in she still insisted there was nothing she could do, despite the fact that I said I wouldn't be able to sleep. I went back to my room and my key card did not work, I went back downstairs just to see her checking in other guests. Someone already told me that hotels put people of color close to the elevator and staircases where there are more noise and I have experienced that over and over again
Stayed 2 nights in Oct 2022

4/10 Poor

Nafisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2022

4/10 Poor

Teresa, Navarre

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was comfortable.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Checking in took 45 min
Stayed 1 night in Oct 2022

2/10 Terrible

Barbara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checkin took forever as they had issues with the internet. Front desk service later was very rude.
Stayed 1 night in Oct 2022

2/10 Terrible

Chris

Stayed 1 night in Oct 2022

8/10 Good

RAMMY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall the properly was fine but had issues with the elevators and mold in the bathroom.
Stayed 1 night in Oct 2022

8/10 Good

Fuyuko

Stayed 2 nights in Sep 2022

10/10 Excellent

Zheng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rating 5 for my stay in this hotel
Amazingly good for a Wyndham hotel.
Stayed 3 nights in Sep 2022
Response from Front Desk Manager at Wyndham College Park North on Jan 8, 2023
Thank you for the positive review!

4/10 Poor

Eleanor

Stayed 1 night in Sep 2022

8/10 Good

alexis

Traveled with group
Liked: Cleanliness, staff & service
Property was neat and clean. Staff friendly. Rooms needs to be updated with more lighting.
Stayed 1 night in Sep 2022

8/10 Good

Alexandra

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. The area is visually pleasing, hotel room is nice and the restaurant within is tasty!
Stayed 1 night in Sep 2022

8/10 Good

Braima

Liked: Cleanliness, property conditions & facilities
Average
I was disappointed that there was no fridge or microwave in the room. I had called the hotel before I confirmed my reservations with Hotels.com and was told these items will be in the room. I’m on a medication that has to be stored in the fridge - the reason for my disappointment. We also had no wash clothes in the bathroom. The hotel/ room was clean and averaged comfortable. Please fix your ice machines.
Stayed 1 night in Sep 2022

2/10 Terrible

Christopher

Liked: Cleanliness
Disliked: Room comfort
We booked a King size bed and we were told the hotel was sold out when in fact there was no one there. They gave us a room next to a elevator that made a horrible noise all night long and made it impossible to sleep. I would never recommend or stay here again. It was a frequent visiting place for us to see family.
Stayed 1 night in Sep 2022

8/10 Good

Xueyun

Stayed 3 nights in Sep 2022

6/10 Okay

Kristen

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Tito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place I like it
Stayed 2 nights in Sep 2022

10/10 Excellent

RUSSELL

Stayed 1 night in Sep 2022

2/10 Terrible

Gabriel

Stayed 1 night in Sep 2022

4/10 Poor

Shavonne

Traveled with partner
Disliked: Amenities, property conditions & facilities
The elevator doors closed hard whether someone was in the door or not. I saw a toddler get separated from her grandmother because of it. There was duct tape inside of the elevator.
Stayed 1 night in Sep 2022