Exterior

Reviews of The Churchill Hotel near Embassy Row

3.5 out of 5
The Churchill Hotel near Embassy Row
1914 Connecticut Ave NW, Washington, DC

Reviews

8.8

Excellent

Rating 10 - Excellent. 887 out of 1442 reviews" "
Rating 8 - Good. 341 out of 1442 reviews" "
Rating 6 - Okay. 133 out of 1442 reviews" "
Rating 4 - Poor. 50 out of 1442 reviews" "
Rating 2 - Terrible. 31 out of 1442 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kenneth, Lakeville

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great.
Stayed 7 nights in Apr 2024

10/10 Excellent

Stephanie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay here several times a year. We’ve never had anything but a wonderful expereince.
Stayed 2 nights in Apr 2024

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the art work in the dining room. A little quaint location.
Stayed 2 nights in Apr 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness
Nice older hotel. Rooms need bigger waste baskets. Clean.
Stayed 2 nights in Apr 2024

6/10 Okay

David, Virginia Beach

Traveled with partner
Disliked: Property conditions & facilities
Liked price Did not like daily service Aging needs refurbishment
Stayed 4 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 21, 2024
Good Afternoon David,Thank you for sharing your feedback with us. We are pleased to hear that you found our prices satisfactory. We are sorry to hear that our daily service did not meet your expectations. We will review our processes to ensure that we are providing the best possible service for our guests. Your comments regarding the aging of our property are duly noted, and we are continuously working to improve and refurbish our facilities. We hope to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 21, 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed the Churchill Hotel. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

GRETCHEN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room- nice and quiet. Close to great restaurants and stores in Adams Morgan and DuPont circle. Friendly staff. I appreciate the effort to combat climate change by controlling the thermostat!!! Thank you!
Stayed 3 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 17, 2024
Good Morning Gretchen,Thank you for your kind review! We're delighted to hear that you enjoyed your stay and found our efforts to combat climate change by controlling the thermostat to your liking. We strive to provide a comfortable and eco-conscious experience for all our guests. We hope to welcome you back soon!

10/10 Excellent

anna

Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 16, 2024
Good Afternoon Anna,We are s pleased to hear you enjoyed your visit with us. We strive to make sure we have our guest comfort and happiness while staying with us. Please come back soon.

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Great location for a good price
Stayed 5 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 16, 2024
Thank you for your review! We're delighted to hear that you enjoyed our hotel's great location at such a good price. We hope you had a fantastic stay and look forward to welcoming you back soon!

6/10 Okay

Constantine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The parking is extraordinary expensive. The room was too small for the price we paid-- and there was not a single chair to sit. Also there is an extra charge for maintaining the property which is added on-- but not shown inadvance.
Stayed 1 night in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 16, 2024
Good Afternoon Constanine,Thank you for taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations.Regarding parking, we understand your concern about the cost. We strive to offer competitive rates for parking in our area, and we will review our pricing to ensure it aligns with our guests' expectations.We apologize for any inconvenience caused by the size of your room and the lack of seating. Your comfort is important to us, and we will consider your feedback as we continue to improve our guest experience.Regarding the additional charge for property maintenance, we apologize for any confusion. We aim to be transparent with all charges, and we will review our communication to ensure that this information is clearly presented to our guests in advance.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
beautiful hotel with great service
Stayed 2 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 11, 2024
Good Morning Mark,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and ensuring our guests have a memorable experience is always our top priority.We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

frank

Liked: Cleanliness, amenities, property conditions & facilities
Everything war perfect
Stayed 2 nights in Apr 2024
Response from Gerard Folly, Assistant General Manager on Apr 9, 2024
Good Afternoon Frank, Thank you for sharing your rating with us and others. Please come back and visit us again.

10/10 Excellent

Kerrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Double room was quite spacious. Although some extra space could be used for larger beds. Great value for money, very quiet and close to the Dupont metro, Would book again!!
Stayed 5 nights in Mar 2024
Response from EE on Apr 3, 2024
On behalf of the entire team at The Churchill Washington, D.C. we want to sincerely thank you for taking the time to share your most recent experience during your stay in our hotel. We sincerely appreciate you considering the Churchill Washington DC as your destination of choice.We all look to welcome you back in a near future.

10/10 Excellent

Hass

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Apr 3, 2024
Thank you Mr. Haas,We are so excited to hear you enjoyed your visit with us. Please come back soon.

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from EE on Apr 3, 2024
On behalf of the entire team at The Churchill Washington, D.C. we want to sincerely thank you for taking the time to share your most recent experience during your stay in our hotel. We sincerely appreciate you considering the Churchill Washington DC as your destination of choice.We all look to welcome you back in a near future.

10/10 Excellent

Yaquelin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Excellent customer service, very nice staff
Stayed 4 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Apr 2, 2024
Thank you Yaquelin,The team will be excited to hear your feedback of their professionalism and work ethic. We Strive to provide the best possible experience for our guests.

6/10 Okay

Jennifer, Pace

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great staff and fast elevator, good area, but tiny beds, poorly laid out bathroom (I'm still bruised from just trying to enter and exit it) and no real amenities or extras.
Stayed 3 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 31, 2024
Thank you Jennifer,Our team will be so excited to hear your feedback!!! Thank you for your completing a rating and review of your experience with us. Please come back and visit with us again.

10/10 Excellent

NiKeisha, Sunrise

Stayed 3 nights in Mar 2024

6/10 Okay

?

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice and clean place.
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 30, 2024
Thank you for your review and rating.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with the service and our room. Highly recommend this hotel.
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 28, 2024
Thank you Gary,So glad you enjoyed your stay with us. I appreciate you taking the time to share with us and others your experience during your stay.Come back soon.

6/10 Okay

Bushra, West Bloomfield

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 27, 2024
Thank you Bushra,We appreciate you taking the time to complete a review for us.

6/10 Okay

Amy

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
I loved the location, but the price did not match the room I stayed in. The bathroom smelled like a ditch, and the toiletries wording was written in white, so I could not tell which one was shampoo, conditioner, or body soap. Because of the smell, I did not feel clean, and I wondered if the bottom of the tile was clean. The light on the bedside table turned on and off every few minutes. I wondered if the wire was overheating or something was wrong with the lamp. I told the front desk about it but did not apologize, and I just checked out feeling dissatisfied.
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 27, 2024
Good Afternoon Amy,I thank yo for your review and rating of your stay with us. Your feedback is well received and certainly will help us to work on our internal process to prepare for our guest experience. We are checking into the issues you encountered to correct before checking in another guest. We hope to see you with us again soon.

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about my stay!
Stayed 1 night in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 21, 2024
Thank you Lisa for your rating of your visit with us. Please come back and visit us again.

10/10 Excellent

Kameel

Stayed 3 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Apr 2, 2024
Thank you Kameel,We appreciate you for taking the time to share your rating with us and others. We hope you come back and visit us again.

10/10 Excellent

Karl, Johnson City

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant hotel.
Stayed 5 nights in Mar 2024
Response from EE on Mar 11, 2024
Thank you for taking the time to share your most recent experience during your stay in our hotel.

6/10 Okay

Cassandra, New York

Business traveler
Liked: Cleanliness
The shower needed to be run for several minutes before warm, breakfast was ordinary at best, the bar underwhelming. No room service. Rooms run down. Every time someone left their room, the closing of their door would make mine make a very large noise. Underinvested in property.
Stayed 2 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 10, 2024
Thank you Cassandra for your review and rating. I appreciate your feedback of your experience, the warm shower and doors banging. This helps learn where we can make improvements. hope to see you with us again.

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Gerard Folly, Assistant General Manager on Mar 28, 2024
Good Afternoon Regina,We are pleased you enjoyed your stay with us. We hope to see you again, soon.

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Small charming hotel that is in a great area, short walk to restaurants, bakery’s, shopping and metro station.
Stayed 3 nights in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 28, 2024
Good Morning and Thank you Linda,We are so pleased to hear you enjoyed your visit with us while in Washington, DC. Come back soon, Cherry Blossom Season is just around the corner.

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location. Breakfasts in the restaurant were good.
Stayed 3 nights in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 25, 2024
Lori,Thank you for taking the time to share with us your review and rating with us and others. Come back and visit us again.

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Mar 21, 2024
Thank you Tracey. Hope to see you soon.It's Cherry Blossom Season

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Very unique and nice decor! Staff was very kind, stayed an extra night, great place to stay!
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 25, 2024
Thank you Nick for your kind review and rating. We are so pleased to see you enjoyed your visit with us while in Washington, DC.

10/10 Excellent

Chen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Mar 21, 2024
Good Afternoon Chen,We are happy to see you enjoyed your stay with us.

10/10 Excellent

Sunita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great, hotel is clean, staff are very hospitable.
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 18, 2024
Good Morning Sunita,Thank you for your rating and review. Please come back and visit us again.

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness
Clean, quiet, good location.
Stayed 3 nights in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 19, 2024
Thank you Patricia for your review and rating of the Churchill Hotel. Please come back and visit us soon. DC Cherry Blossom Season is just around the corner!!

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Mar 27, 2024
Thank you You Ruth,We appreciate you staying with us and the rating. Please come back soon.

8/10 Good

Lydia

Business traveler
Liked: Cleanliness, amenities
They had great service!
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 12, 2024
Good Morning Lydia,We appreciate your patronage to the Churchill Hotel. Thank you for your review and we hope to see you with us again very soon.

10/10 Excellent

Russell

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and helpful
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 12, 2024
Good Morning Russell,Thank you for taking the time to share with us your experience with us at the Churchill Hotel, as well as with others. Cherry Blossom Season is just around the corner. Please come back and visit with us again.

10/10 Excellent

Casey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, room is large and nice.
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 8, 2024
Good Moring Casey,Thank you for selecting the Churchill as your hotel of choice while visiting Washington, DC. We appreciate you taking the time to complete a review and rating of your experience. Please come back and visit us again, Cherry Blossoms are just around the corner.

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love our time at the Churchill. The ambiance and service are great,
Stayed 1 night in Feb 2024
Response from Gerard Folly, Assistant General Manager on Feb 7, 2024
Good Morning Alexis,We appreciate you taking the time to complete a review and rating of The Churchill Hotel. I will share your comments with our team that I am sure will be thrilled and motivated to hear. Please come back and visit us again.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were fretted with an upgrade to a large corner room! Love the old details of the hotel and appreciated the well appointed and upgraded restrooms! The linens and bed were excellent. I arrived at the airport and realized I had thrown away my driver’s license. My room had already been cleaned but Ninette was able to fish it out of the trash!! Thank you, Ninette!! Great property!! Loved our stay!
Stayed 2 nights in Jan 2024
Response from Gerard Folly, Assistant General Manager on Feb 7, 2024
Thank you Margaret,You have WOW'd us with your review and rating. I have the pleasure to work with this team and Ninette on a daily basis. Ninette is one of our secret weapons we have with us in the operation and clearly she has made her mark with you. I will pass on your appreciation for her and the other team members. Hope to see you again soon.

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!
Response from Gerard Folly, Assistant General Manager on Feb 7, 2024
Alexis!!!!! You are amazing! Thank you for your review and rating. I hope that you come back soon.... Cherry Blossoms are just around the corner.

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from EE on Apr 3, 2024
On behalf of the entire team at The Churchill Washington, D.C. we want to sincerely thank you for taking the time to share your most recent experience during your stay in our hotel. We sincerely appreciate you considering the Churchill Washington DC as your destination of choice.We all look to welcome you back in a near future.

10/10 Excellent

Yuri

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Gerard Folly, Assistant General Manager on Jan 24, 2024
Thank you Yuri for your rating of the Churchill Hotel. Please come back and visit us again.

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location while visiting my son who lives in Kalorama
Stayed 1 night in Jan 2024
Response from Gerard Folly, Assistant General Manager on Jan 21, 2024
Good Afternoon Jeanne,So glad that we are your preferred hotel in Washington, DC. We are so close to Kalorama and so man other local attractions in the area.I'm sure to see you with us again soon.

10/10 Excellent

Doreen, Long Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating
Stayed 2 nights in Jan 2024
Response from Gerard Folly, Assistant General Manager on Jan 18, 2024
Good Morning Doreen,Thank you for your rating of your visit with us at the Churchill Hotel. Please come and visit us again.

10/10 Excellent

Orlando

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: Staff was friendly, rooms were very nice, the VIP perk was great. Con: only option is Valet parking for double the price of the garage across the street. No complimentary breakfast or snacks.
Stayed 2 nights in Jan 2024
Response from Gerard Folly, Assistant General Manager on Jan 14, 2024
Good Evening Orlando,We thank you for sharing your experience with us and others of your stay with us here at the Churchill Hotel. Your comments are appreciated and we hope to have you back again with us.

10/10 Excellent

Joseph E

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from EE on Feb 14, 2024
Thank you for taking the time to share your most recent experience during your stay in our hotel. We all look to welcome you back in a near future.

10/10 Excellent

beth

Stayed 2 nights in Jan 2024
Response from Gerard Folly, Assistant General Manager on Jan 9, 2024
Best of Luck to you in the New Year Beth.Thank you for your rating of your stay with us.

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beds and bedding were excellent. The rooms are very spacious.
Stayed 1 night in Jan 2024
Response from Gerard Folly, Assistant General Manager on Jan 9, 2024
Best wishes to you in the New Year Philip,Thank you for your rating and comment of your visit with us while visiting Washington, DC. We hope to see you again with us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Excellent service
Really impressed with the warm hospitality of all of the reception staff and service throughout the hotel. Fanny was especially top-notch. Clean room, well-updated older property.
Stayed 4 nights in Dec 2023
Response from Gerard Folly, Assistant General Manager on Jan 14, 2024
Good Afternoon,Thank you for your review and rating of the your stay with us while visiting Washington, DC. I will share your comments with our team, especially Fanny whom will be so excited to hear this. Please come back soon.