Ratings based on 1,829 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from New York, NY
Beautiful DC Hotel with Friendly StaffPosted Sep 16, 2014
Location: Within walking distance to a lot of DC sites.
Very friendly staff, particularly helpful concierge, beautiful room (we stayed in a Premium King) and nice in-room spa services. Also, Art and Soul is a FANTASTIC restaurant - we are from New York City and are used to fine dining and the restaurant really impressed us. The only thing we weren't particularly keen on was the hotel's parking . . . the garage was very "meh" and incredibly expensive for overnight parking!
for Everyoneby A verified traveler
Exterior refurbishingPosted Sep 12, 2014
Pros: Friendly, helpful staff and close proximity to all "attraction"
Location: Walking distance to Capitol, museums and monuments
Have stayed here previously and, once again very pleased with all aspects of this hotel. Would have given it a 5* rating except for the fact that they failed to notify intended guests that they are in process of "rebuilding" the front entrance. The drilling starts at 8am - so if you want a lay-in and your room is at the front on first 5 floors - forget it. However, if you want an early start......
for Everyoneby A verified traveler from Montreal, Quebec, canada
Nice hotel near the Capitol.Posted Sep 9, 2014
Nice hotel near Union Station (easy access by subway from Ronald Reagan Airport), the Capitol, the different museums and the Washington Monument.
for Everyoneby A verified traveler from New York
Love the rooftop pool!Posted Sep 6, 2014
Pros: The rooftop pool was our favorite part about the hotel... very relaxing after spending the whole day exploring.
Very nice/clean hotel... walking distance from all the great things we wanted to see.
for Everyoneby A verified traveler
Nice Hotel, close to MuseumsPosted Sep 5, 2014
Pros: Close to many restaurants, within walking distance of the Mall and the museums. Clean, friendly staff.
Cons: The restaurant was very pricey.
Loved the Hotel, however the Roof Bar seemed to be geared toward the younger crowd. We wanted to spend time there but was totally unable to do so.
for Everyoneby A verified traveler from Atlanta, GA
Simply OkayPosted Sep 2, 2014
Cons: Service. Its People.
Location: Central Downtown
The best thing about the hotel is its location. Not more can be said about the amenities or the service. The service and the staff never really smile or welcome you. From the people at the valet to the staff at the pool - they really don't care. The pool also is pretty small but looks big in pictures. We got an upgrade through Expedia and that helped in getting a good view. I would recommend this hotel to anyone interested in being central to downtown area. Don't expect to expect anything special.
by A verified traveler
If it wasn't sold as 4 star hotel, it would be ok.Posted Sep 1, 2014
Pull up to construction and congestion. You have to walk through a restaurant to get to the lobby. I can't imagine how this hotel can pass itself off at 4 stars. The room was substandard, with no working remote control, bathroom hooks coming out of the door and soap/shampoo in large bottles affixed to the wall. I called the front desk at 6:15pm and no one answered the phone. The decor was ok, but I was sorry to spend the $$. My last stay here.
for Everyoneby A verified traveler from New Jersey
Hotel StayPosted Aug 31, 2014
Pros: Staff, amenities, stay in general
Location: the train and bus are nearby to bring you to all the sites
for Everyoneby A verified traveler from State College
Family vacation in D.C.Posted Aug 30, 2014
Carpet in our room was dirty and stained. The non-smoking room smelled of smoke. Great staff. Walking distance to Capital Mall.
for Everyoneby A verified traveler from England
Nice hotel near to attractions.Posted Aug 28, 2014
Pros: good postion though was near an homeless centre so a lot of begging round the hotel .
Cons: A Bit of a re-vamp .
Location: Aspreviously stated good postion for attractions .
The Hotel was ok but the safe door broke and wasn't repaired for the last three days of our holidays .