Ratings based on 1,247 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 25, 2015
We only stayed one night. The hotel looked like it was recently remodeled. Rooms were clean and large. Staff was very friendly and helpful.
2 out of 5
by A verified travelerfrom new york

The hotel should be 1 star not 4 star

Posted Apr 13, 2015
Pros: location
Cons: honest. They said that they wouldn't charge me for breakfast but they did.
I booked the room with free breakfast.They charged me for breakfast but they shouldn't charge me.
Comment from Hotel Management
Apr 17, 2015 by Darcy, Hotel Management
Thank you for your feedback. I do apologize for the challenge you had with your reservation and breakfast. We do hope you choose to stay with us again. Sincerely, Darcy Roberts
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Location couldn't have been better for us.

Posted Apr 12, 2015
Pros: Bathroom was great - nice, big, with good-sized tub. Large vanity outside the door so my 16 year old daughter had a place to spread out.
Cons: Only downsides were the parking fee and Wi-fi surcharges. We weren't able to access the free Wi-fi in the lobby for some reason.
Location: We took cabs to museums but there was a Metro stop at corner. Starbucks, lots of good shopping and restaurants across the street & around the block.
Nighttime bus tour picked us up and dropped us off right at the hotel thanks to a great Concierge. Emmanuel helped us immensely with both tourist and dining suggestions that were spot on. Room was very nice and the layout worked well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Spring Break with three kids

Posted Apr 10, 2015
hotel was wonderful, our room was spacious close to everything, room service was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to attractions

Posted Apr 10, 2015
The Mayflower exceeded our expectations. The hotel is very hard, the room was edquisite. I don't see how anyone can comolain.
3 out of 5
by A verified traveler

Not up to Expectations

Posted Apr 7, 2015
It took 20 minutes from the time we checked in to get our luggage delivered to our room. Although the room was spacious, the decor was ugly, even though we were told that this wing of the hotel had been recently renovated.. There were two small chairs, neither of which was comfortable for reading. The furniture looked very cheap. The beds were comfortable, but they had only a a thin quilt (no blanket or bedspread) and there were no extra blankets in the room. The heating/AC was very difficult to regulate; we had either hot air or cold air blowing on us constantly in an effort to maintain a pleasant temperature. The reading lamps attached to the headboards did not work. The clock was not plugged in. There was no TV channel guide. No provisions for in-room coffee. We had a great view of a dumpster. On the plus side, the bathroom was large, clean, and well-equipped with a spacious counter. Other than the wait for our luggage, we found the staff to be friendly and accommodating.
Comment from Hotel Management
Apr 10, 2015 by Mayflower, Hotel Management
Thank you for your feedback. We apologize for the inconveniences that you faced during your stay. Your feedback has been shared with the appropriate departments. We hope you come back and stay with us again. Sincerely, Darcy Roberts
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Splendid Place!

Posted Apr 6, 2015
Pros: Very cordial and efficient staff, and good food.
Cons: Refurbish the furniture of the lobby floor!
Location: Superb location!
Very close to the heart of the city, clean, comfortable, and classy! However, some of the furniture at the lobby could be refurbished.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rochester NY

Nice hotel centrally located

Posted Apr 5, 2015
Great hotel and close to all the sites. Watch out though for the daily parking fee. Affordable eatery's close by. Subway 1/2 block away.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Great staff

Posted Apr 3, 2015
Very helpful staff. No free WiFi though and shower pressure very low (we were on top floor)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Very Clean.

Posted Apr 2, 2015
Excellent accommodations. Room and bathroom very clean. Staff very helpful. Excellent restaurant -Edgar. Plan to visit again. Highly recommended.