Ratings based on 787 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami Beach

Nice Georgetown location

Posted May 31, 2015
Walking distance to great dining and shopping. Quiet and elegant suroundings
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Pros: Location, room amenities and cleanliness.
Very positive. I would definitely stay here again.
Comment from Hotel Management
May 27, 2015 by AClifton, Hotel Management
Thank-you for staying with us on your recent visit to Washington DC and for sharing your positive feedback. We look forward to welcoming you back to the Westin Georgetown.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
Central location a short taxi ride to the mall. Rooms were luxurious.
Comment from Hotel Management
May 27, 2015 by Aclifton, Hotel Management
Thank-you very much for your comments. We are pleased to know that you enjoyed our central location and luxurious guestrooms. We look forward to welcoming you back to the Westin Georgetown on your next visit to Washington DC!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manila

Very good location

Posted May 12, 2015
Very good customer service. We also got free wifi in our room. The location is accessible to the significant landmarks in DC
Comment from Hotel Management
May 17, 2015 by AClifton, Hotel Management
Thank-you so much for your feedback regarding your recent stay at the Westin Georgetown. We were delighted to read that you enjoyed our great location, friendly staff and complimentary wifi for Starwood Preferred Guest members. We look forward to welcoming you back the next time you travel to Washington, DC.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hauppauge, NY

Classy Hotel.

Posted May 10, 2015
Pros: Everything. The Valet Parking is very convenient
Cons: They should not charge for putting your own stuff in the refrigerator.
Location: Close enough to all DC Landmark areas. I walked to all of them from the Hotel.
I really enjoyed my stay in this Hotel. The room is really big for the price I paid with the King Bed.
Comment from Hotel Management
May 11, 2015 by AngieC, Hotel Management
Thank-you so much for your feedback, we are so pleased to know that you enjoyed your stay especially the spacious guestroom. we look forward to welcoming you back to the Westin Georgetown on your next visit to Washington, DC!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Haverford, PA

First rate. Great location.

Posted May 3, 2015
Pros: Location, location, location. A few minutes walk to my meetings at George Washington Univ. and dinner in Georgetown.
Cons: "Room comfort" would have received a 5 rather than 4 if there was a way to direct the blown air away from my face when I was in the bed.
Location: Starbucks, a convenience store, a deli, nice restaurants, and even a hardware/bicycle store were mere steps from the front door.
Check-in was prompt and courteous from the front door attendants to the desk staff. My room was spotless, elegant, and well equipped. "Room comfort" would have received a 5 rather than 4 if there was a way to direct the blown air away from my face when I was in the bed. No problem, however, because I was travelling alone and had a king sized bed so I slept on the opposite side.
Comment from Hotel Management
May 5, 2015 by AngieC, Hotel Management
Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We're delighted that you enjoyed our friendly, efficient staff, relaxed Georgetown neighborhood and clean, well apointed guestrooms. We'll be sure to share your comments with our entire team and look forward to welcoming you back on your next visit to Washington, DC!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washint

Posted Apr 8, 2015
It did not meet my expectations of The Westin. The staff wasn't as friendly or quick to anticipate your needs as in other hotels. The best thing about the room was the bathroom. Beautiful shower and tub.
Comment from Hotel Management
Apr 13, 2015 by AngieC, Hotel Management
Dear Washint, Thank-you for sharing your feedback regarding your recent stay. While I was please to read that you appreciated our large, beautiful bathrooms, I was dissapointed to learn that our associates did not provide the typical warm, thoughtful and engaging service we are known for and proud of. Please accept my sincerest apologies. We do hope your travels will return you to the area and we will have the opportunity to welcome you back.
5 out of 5
Recommended
for Families
by A verified travelerfrom Mid-Atlantic

Very pleasant experience

Posted Mar 19, 2015
I recently took my daughters to this hotel for an overnight stay in Washington. The hotel is conveniently located within walking distance of Georgetown (very easy walk for my young kids), was very clean, and the staff were very courteous. It is also close to the riverfront area and there was a nice playground located about two blocks away in Rock Creek Park. I was also pleasantly surprised by the effort the staff made to help me after I forgot my sunglasses in the room after checkout. I would definitely recommend the hotel and plan to stay here again our next trip down to Washington.
Comment from Hotel Management
Mar 23, 2015 by AClifton Manager, Hotel Management
Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We're delighted that you and your children enjoyed our friendly staff, relaxed Georgetown neighborhood and clean guestrooms. We'll be sure to share your comments with our entire team and look forward to welcoming you back on your next visit to Washington, DC!
3 out of 5
by A verified travelerfrom nj

I'm not picky but it's just okay

Posted Mar 16, 2015
Pros: The bed Good bathtub for two! : ) even with my fat butt
Cons: Phone did not work in my room. Temperature change did not work.Shower hose was leaking Coffee creamers made my coffee have all white flakes twice
Location: Good location. 20 min walk to whitehouse. Metros near by
Good beds, which they r known for. Door men were nice but front desk ppl were not
Comment from Hotel Management
Mar 18, 2015 by AngieC, Hotel Management
Dear jackie, Thank you for choosing The Westin Georgetown for your recent visit to Washington, DC! We're delighted that you enjoyed our friendly doormen, our Heavenly Beds and spacious guest bathrooms. I'm so sorry to hear that you also experienced inconveniences. Please accept my sincerest apologies and assurances that these concerns you faced are not typical of the service standards we are known for and proud of. I have followed up with the specific departments appropriately. Thank-you again for your feedback and we look forward to welcoming you back on your next visit to Washington, DC!
5 out of 5
Recommended
for Couples
by A verified traveler

Wonderful stay :)

Posted Feb 20, 2015 on Hotels
I really enjoyed my stay. Hotel was clean, staff was very helpful and courteous. Hotel is located in a good area, close to Georgetown plenty of places to dine and shop.