Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Orlando

Nice hotel a few blocks from the White House.

Posted Mar 26, 2015
The hotel was nice comfortable bed. The breakfast was ok, but not even close to worth the price $88 for party of four with two children, upsurd, even before the 10% tax and tip. No free WiFi, and the sink leaked. Not all bad just little things that were very annoying.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Birmingham UK

Good in all ways

Posted Mar 23, 2015
Pros: Well positioned, good room size, nice beds and linen plus a good bar with nice welcoming staff.
Cons: Nothing that I could comment on
Location: Within walking distance are the obvious tourist sites and as I was working at the Convention Centre its proximity to that was
From a pleasant greeting to the concierge looking after my bags on the last day when I had a few hours to kill the staff were excellent in every way. I didnt have any problems at all with the layout and the amenities and the only thing I could comment on was the noise from the building site in the road during the night but that is out of the hotels control.
3 out of 5
by A verified traveler

Nice hotel, should have free wifi

Posted Mar 12, 2015
Cons: It's 2015. Build wifi into the price and make it available.
Hotel is fine. I wouldn't stay again without wifi being built in. It's annoying to have to sign up and be charged $10/day or whatever. Dumb marketing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing! Superb Customer Service!

Posted Mar 10, 2015
Pros: location to local attractions
Cons: include internet in the room rate!
Location: White House & great restaurants
The staff made the stay worth it! Charles, Mesfin and Chef Luis were all amazing. If my travels ever brings me back to DC I will surely stay here once more. Bed was very comfortable, food was great and ambiance of the hotel was nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san francisco

good as expected

Posted Mar 9, 2015
Pros: bed, concierge, taxi convenience
Cons: my laundry was hard to be picked up - have no idea why, I suppose not many want that to be done anymoer?
Location: good
good, comfortable, good service at the restaurant with smiles
3 out of 5
by A verified traveler

Good location

Posted Mar 9, 2015
Terrible restaurant. Limited selection very expensive. And lacking No choices for kids
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to all

Posted Mar 6, 2015
Pros: Clean modern, fresh. Close to all.
Cons: ?
Location: Good central locations
Always like the Westins. Bright, modern, environmentally friendly. No fuss.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom West Bountiful, UT

Great Staff

Posted Mar 3, 2015
The staff at this Westin went above and beyond. The concierge desk helped us book bus/trolly tours, get rates on taxis and town cars and told us great places to eat that we normally would not have thought of. The hotel is very welcoming and the beds are super soft. I didn't have any trouble sleeping at all!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington D.C.

Grea Downtown hotel

Posted Mar 2, 2015
Staff was very helpful and friendly. Bed was extremely comfortable and entire room was clean! Hotel is in a great location for walking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
Staff very friendly from check in to maintenance to the waitress in the bar!