Deluxe Room, 1 King Bed (Capitol View) | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Reviews of Hilton Washington DC Capitol Hill

4 out of 5
Hilton Washington DC Capitol Hill
525 New Jersey Ave Nw, Washington, DC

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1001 reviews" "
Rating 8 - Good. 219 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ellen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hilton Washington DC at Capitol Hill on Mar 26, 2024
Dear Ellen,We appreciate you taking the time to leave a rating. We're always working to improve and provide top-notch service. We would love to welcome you back and ensure you have a fantastic experience.

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, close to the metro union station'
Stayed 1 night in Mar 2024
Response from Hilton Washington DC at Capitol Hill on Mar 26, 2024
Dear Terry,Thank you for the fantastic review. We strive to create top-tier experiences for all our guests, and hearing praise for our incredible team truly warms our hearts. We can't wait to welcome you back and create another amazing experience for you soon!

10/10 Excellent

Ryana

Great explanation

10/10 Excellent

Josseline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hilton Washington DC at Capitol Hill on Mar 26, 2024
Dear Josseline,Thank you for the five stars! It was a delight to welcome you for an incredible stay. We look forward to hosting you again on your next visit.

6/10 Okay

Ji Yeong

Traveled with family
Disliked: Amenities
Heater was not working. Had to call for maintenance multiple times. They arrived after 2 hours after first contact. Maintenance person said he just turned off the air conditioning so it should work. It took the room another 2 hours to heat up. The next day after we went out and returned, it was too hot. Now the air conditioning didn’t work. We were not going to wait around to contact maintenance and wait for them again so we just turned it off completely and dealt with it.
Stayed 2 nights in Mar 2024
Response from Hilton Washington DC at Capitol Hill on Mar 21, 2024
Dear Ji Yeong,Thank you for sharing your review. We sincerely regret the inconvenience you faced during your stay and appreciate your candid comments. We will work with our team to address these concerns and ensure better guest experiences. That said, We hope you will allow us the opportunity to welcome you back and provide you with a more comfortable experience.

8/10 Good

Jalisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hilton Washington DC at Capitol Hill on Mar 26, 2024
Dear Jalisa,Thank you for sharing your rating. We are delighted to learn your visit was nothing short of fantastic and hope to welcome you back for another spectacular stay soon.

6/10 Okay

christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location and kind staff. But there is no heater work, so we have to sleep with thick clothing. We arrived very late time and stay only a.few hours, so we have to stay without change room. But it was reality cold day and cold to sleep.
Stayed 1 night in Mar 2024
Response from Hilton Washington DC at Capitol Hill on Mar 18, 2024
Dear Christopher ,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our ideal location and team. We apologize for any inconvenience you experienced during your stay regarding the heater issue and room change request. Your comments will be shared with our team to ensure we address these concerns for future guests. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience.

6/10 Okay

Edward

Liked: Cleanliness, staff & service
I know that this property recently changed hands, but I felt it lacked certain common amenities, most glaring being a TV system that only offers an automated rolling channel guide with most of the programming missing, and zero streaming apps (picture 1995)
Stayed 2 nights in Mar 2024
Response from Hilton Washington DC at Capitol Hill on Mar 15, 2024
Dear Edward,Thank you for sharing your review. We take your concerns seriously and apologize that your recent stay fell short of our usual high standards. We will address the issues you raised with our team to ensure a better guest experience and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but loved the room
Stayed 1 night in Mar 2024
Response from Hilton Washington DC at Capitol Hill on Mar 11, 2024
Dear Nancy,Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay, even if it was just for one night. Our team is dedicated to providing exceptional service and comfortable accommodations, and we're delighted that you loved the room. We hope to have the pleasure of welcoming you back for a longer stay in the future.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and pristine
Stayed 1 night in Mar 2024
Response from Hilton Washington DC at Capitol Hill on Mar 10, 2024
Dear Jonathan,Thank you for taking the time to share your experience with us! We're delighted to hear that you found our property to be clean and pristine. Our team works diligently to maintain the highest standards of cleanliness and comfort for our guests. We appreciate your kind words and are thrilled that you enjoyed your stay with us. Whenever you are looking for another unforgettable getaway, it would be a pleasure to welcome you back.

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay. This hotel is everything you need.
Stayed 1 night in Feb 2024
Response from Hilton Washington DC at Capitol Hill on Mar 4, 2024
Dear Joel,We're thrilled to hear you loved your stay with us! Providing everything you need is our top priority, and we're delighted we could exceed your expectations. We look forward to welcoming you back for another exceptional experience soon.

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the area was wonderful, very close to the train station which had multiple food options.
Stayed 2 nights in Feb 2024
Response from Hilton Washington DC Capitol Hill on Feb 28, 2024
Dear Ashley,Thanks for the fantastic review! We are overjoyed to know that your stay was flawless. We look forward to welcoming you back for another perfect visit soon!

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design won me over, safety and cleanliness I would surely stay here again when I am back in D.C.
Stayed 2 nights in Feb 2024
Response from Hilton Washington DC at Capitol Hill on Feb 29, 2024
Dear Guest,Thank you for choosing us! We're delighted to hear you appreciated our captivating interior design and felt secure in our clean environment. We look forward to welcoming you back on your next visit to DC.

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for us over the weekend. Amazing Capitol view! The room was spotless and comfy. There’s no self parking, only valet, however, there is a parking garage directly around the corner. We were able to find a spot easily on the street as well. The lobby area is stunning, the bartenders and housekeeping staff are top tier. Great atmosphere overall. We’ll definitely be staying here again during our next visit to DC.
Stayed 2 nights in Feb 2024
Response from Hilton Washington DC Capitol Hill on Feb 28, 2024
Dear Tina,Thank you for taking the time to share your fantastic review! From our top-tier accommodations to our incredible team’s warm hospitality, we are ecstatic to hear that every aspect of your stay was studded with perfection. We cannot wait to be a part of your next visit!

10/10 Excellent

Qion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything except there was no microwave in the room.
Stayed 2 nights in Feb 2024
Response from Hilton Washington DC Capitol Hill on Feb 28, 2024
Dear Jeffrey,Thank you for sharing your review! We are delighted to know that you loved your stay. We strive to improve with each visit and have made a note of your feedback. We look forward to welcoming you back again soon!

10/10 Excellent

Timothius

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was just what the doctor ordered!! We’re making plans to have an instant replay and do it all over again!
Stayed 2 nights in Feb 2024
Response from Kevin Holtzman Director of Rooms on Feb 21, 2024
Dear Timothius,Thank you for taking the time to leave this fantastic review! We're thrilled to hear that your stay with us was just what you needed! Your kind words encourage us to continue providing exceptional experiences. We look forward to hosting your instant replay and making your next visit equally memorable.

10/10 Excellent

zamard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Hilton. Hotel exceeded what i expected.
Stayed 1 night in Feb 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Coy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in Capitol Hill, near Union Station. Comfortable beds. Grand lobby. Welcoming staff at reception. Good food and drinks selection and service at the lobby bistro and bar.
Stayed 2 nights in Jan 2024

6/10 Okay

Bjorn, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Avoid the breakfast buffet. Probably the worst I’ve had but suffered through it since breakfast was included in the room rate. Otherwise, very decent stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Great view of the capitol From our room
Stayed 1 night in Jan 2024

10/10 Excellent

Stacey

Stayed 3 nights in Jan 2024

10/10 Excellent

Shuming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Roula

Stayed 2 nights in Dec 2023

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Cedric

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk help. I was in DC on business and the front desk staff had a number of great recommendations that helped throughout my stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Min Jin

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lourdes

Stayed 3 nights in Nov 2023

6/10 Okay

Kevin

Stayed 4 nights in Nov 2023

8/10 Good

Nicoleta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a decent hotel with a good location; We would have liked to be more eco-friendly in terms of water.
Stayed 3 nights in Nov 2023

8/10 Good

Naudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Akiyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in DC
Clean and comfortable hotel, excellent service and great amenities.
Stayed 3 nights in Nov 2023

8/10 Good

Maria Angela

Stayed 1 night in Nov 2023

10/10 Excellent

murat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

susruta

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel for 2 nights for a business trip. The hotel was close to everything with a capital view.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dennis

Business traveler
Liked: Amenities, property conditions & facilities
Staff was always available and courteous. They kept everything clean and neat.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aaron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mikal

Stayed 1 night in Nov 2023

10/10 Excellent

Teri

Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Sharman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The window to the Capitol was a unique sight, and we had a glimpse of the Washington Monument from our room. The hotel was well organized, the workers pleasant and helpful and it was very walkable to museums etc.
Stayed 2 nights in Oct 2023

8/10 Good

Danilo

Liked: Cleanliness, staff & service, amenities
The room was specious and quiet. It was very clean to the point that it can be (what’s up with the carpets in the US hotels seriously?). The staff was nice, professional and forthcoming. The location is great as well. The Union Station is within a walking distance as is pretty much everything else.

8/10 Good

Maciej

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon, Blacklick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, expensive dining.
Stayed 2 nights in Oct 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023