Courtyard

Reviews of Lawlors Hotel

3 out of 5
Lawlors Hotel
Bridge Street, Dungarvan, Waterford

Reviews

7.0

Good

Rating 10 - Excellent. 38 out of 251 reviews" "
Rating 8 - Good. 94 out of 251 reviews" "
Rating 6 - Okay. 69 out of 251 reviews" "
Rating 4 - Poor. 31 out of 251 reviews" "
Rating 2 - Terrible. 19 out of 251 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lawlors
Cleanliness left a lot to be desired. Reception seats filthy and overall hotel is shabby For starters needs thorough cleaning from front of house to bedrooms
Stayed 1 night in Aug 2020

10/10 Excellent

Anne, Ireland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with hotel -Staff very friendly and helpful . Room was very clean . Really enjoyed our time here !
Stayed 1 night in Aug 2020

8/10 Good

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back!
Over all the experience was great . Bill in particular was so welcoming and made our stay so welcoming . And the staff in the bar were also very friendly . Bedroom was perfect for our requirments . However there was one staff member who was bordering on rude . Announcing who would pay for a round of drinks in front of us all . And came back to tell us the price of the drink when I ad just paid the bill was always going to pay for the extra drink . Other than his unprofessionalism it was lovely.
Stayed 2 nights in Aug 2020

8/10 Good

Visitor, Dublin

Liked: Cleanliness, staff & service
It was really lovely... really quiet also. Bed was v comfortable. Tea a d coffee is not provided in any bedroom because of. Covid 19. A tablet is provided instead of a phone. Breakfast was b good
Stayed 2 nights in Aug 2020

6/10 Okay

anonymous, Kerry

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Large que for breakfast using same cloth to clean all tables moving milk jugs between tables without cleaning staff under pressure obviously managment errors in staffing and training compared to other hotels I have stayed at
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Poor breakfast service
Poor service at breakfast. Tables Not cleared in a timely fashion. No clear Breakfast room manager. Order taken wrong and got hot food brought out with cereal. Asked to keep it until had cereal eaten and was ‘Tsked’ at. Complained to front desk - all I got was a sorry. It appeared as if there were new hires being trained in but they were not interested or up to the task. Room was very basic but got what was paid for.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good value. Grubby and unclean.Will not return
Carpets in hallways were dirty. Unused delph or cutlery was not removed from tables after meals. Tables not cleaned properly. No sign of anti bacterial spray used in restaurant, especially in these covid times is worrying. 45 minute queue for breakfast even after booking the time slot in advance. Bedroom overlooking a dirty rooftop. Didnt feel it was value for money. Hotel felt dated and grubby Good location
Stayed 2 nights in Aug 2020

6/10 Okay

Aine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

8/10 Good

Leone

Liked: Staff & service
Stayed 1 night in Jul 2020

8/10 Good

Oonagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
Had a lovely stay in Lawlors. Very central, couldn’t be any closer to the town centre. Didn’t manage to get up in time for breakfast unfortunately but have eaten there before and food was great. Thanks, I’ll be back!
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent food in the restaurant and very reasonable..very hard working staff and they were also very friendly
Stayed 2 nights in Aug 2020

6/10 Okay

Richard

Traveled with group
Liked: Cleanliness, staff & service
Nice hotel , but it needs a step into modern times
Staff where very nice given the circumstances The hotel and it's rooms are really showing it's age Though . I know it'll cost a lot but a refurb will do the world of good
Stayed 2 nights in Jul 2020

10/10 Excellent

Fergus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lawlors is a wonderful hotel with wonderful staff in a wonderful location.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value town centre hotel
Stayed for 2 nights.. great central location in the town which is the reason we returned.. staff friendly and helpful.. room was a peculiar shape with the bed tucked into an alcove with little space on one side and only 1 bedside locker... room very warm with underfloor heating in bathroom on full on the first night... this was rectified by staff for our second night.. .. breakfast was standard
Stayed 2 nights in Jul 2020

4/10 Poor

philomena

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Did not know the residents bar was not open. To obtain a drink you had to have a meal which the cheapest was 22 euros. The length of time you could stay was 90 minutes. I thought being a resident you could avail of the bar but there was no drink available once the kitchen was closed. Hotels are just operating as restaurant/bar. Sorry to have wasted hard earned money in staying overnight.
Stayed 1 night in Jul 2020

6/10 Okay

Gareth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok but not overly enjoyable.
We needed a place to stay in Dungarvan for the night and the hotel is in a great location with fantastic access to the greenway and centre of town. I'm not too picky but the hotel is badly in need of some refurbishment. They seemed to be doing good business so I'm not sure why the decor and cleanliness are stuck in the 80's Staff were friendly and breakfast was better than expected. I would not stay again at the weekend as the walls are paper thin and I was kept up all night in a room that was already too cramped.
Stayed 1 night in Mar 2020

10/10 Excellent

Fergus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Lawlors is a fantastic family run hotel which always offers an exceptional level of fantastic service. Dungarvan is a beautiful place to visit.
Stayed 1 night in Feb 2020

8/10 Good

Anthony

Stayed 3 nights in Feb 2020

6/10 Okay

Thomas

Liked: Staff & service
Good but bot up to potential
We did find the hair dryer as previously posted not finding. The breakfast was wonderful and again this could be a gem with just some help with interior rooms and hallways
Stayed 1 night in Feb 2020

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely Hotel
Lovely homely hotel. Blazing open fire. Beautiful room with great view of Dungarvan harbour. Right in the centre of town. Stayed here a good few times and will be booking again.
Stayed 1 night in Jan 2020

8/10 Good

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well situated with respect to the bars and restaurants of the town and certainly on the Saturday night I was there lively with young people. Breakfast service was excellent friendly and efficient, choice was average, orange juice tasted like inferior concentrate made up with water. Room was comfortable adequately equipped but decor particularly narrow corridors are very dated. Value was good.
Stayed 2 nights in Dec 2019

8/10 Good

Karen

Stayed 2 nights in Dec 2019

10/10 Excellent

Fergal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property needs significant investment. The bedrooms and bathrooms in particular are pretty dated.
Stayed 2 nights in Nov 2019

6/10 Okay

Patrick

Business traveler
Disliked: Cleanliness
Stayed 1 night in Nov 2019

2/10 Terrible

Jason

Traveled with group
Disliked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Declan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Timothy

Stayed 1 night in Oct 2019

6/10 Okay

Paul

Traveled with family
Disliked: Property conditions & facilities, room comfort
Luckily enough it was only a one night stay. Not keen on single beds. Room very tired. Shower sprayed everywhere in the bathroom. Will not stay again.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Dermot

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated Rooms
Do NOT judge the hotel on the current photos. We had an updated room which I forgot to take pictures of, but it was beautiful and comfortable. The bathroom and shower upgrades were very nice. The staff were very friendly and helpful with suggestions. I would absolutely stay here again.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing, tired hotel.
It felt like I was placed in the rarely used section of the hotel. Up an extra flight of stairs with no warning, no signage, with open service doors. Cleaning products stashed in the corner of the hallway. With the window open, the ceiling flexed with the breeze. Old hotel in central location was fine and breakfast service was good. Could be a charming hotel with a spruce up. Paint store located right next door.
Stayed 1 night in Aug 2019

8/10 Good

Fergus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

michelle

Liked: Cleanliness, staff & service
Really helpful staff!!
Staff couldn't have been more helpful, accommodating an early breakfast as we were attending horse trials and providing sheet and fan as room very hot and because front facing too noisy to open window. Owner even gave us his parking space as freeloaders taking up free parking. On the downside, room tired and mattress needed replacing. Definitely needed a shelf in bathroom, nowhere for wash bags! TV didn't work but very helpful receptionist, who really seemed that she cared, unfortunately I didn't catch her name, but she'll know who she is (point this out to your boss) offered to fix it but we were leaving next morning.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff when we needed early breakfast.
Stayed 4 nights in Jul 2019

2/10 Terrible

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dungarvan is a drunkgarden
No parking available on arrival waited an hour for a spot. Staff were friendly and hospitable. Room was not clean, floorboards creaked excessively, poorly maintained. The room had a foul odour. Drunken people having arguments, fighting and screaming outside or room until 3am. We received a courtesy wake-up call we didn’t ask for at 7am. Breakfast was average at best. Staff were nice. Not recommended for families.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities
The location of this property was the best thing about it. It is very old and outdated. Breakfast was fine though minimal offerings at buffet table, i.e. breads and cereals. Staff were nice but scattered and confused both mornings. Even with table numbers, they never knew where food was to be delivered. Simple to write it on docket and look more professional. Room door needed to be slammed to closed and we had 2 single beds pushed together. Weather was very warm and window could only be opened slightly. Evening bar staff very nice. Like the decor in lobby. Location is best thing about it. So convenient to everything.
Stayed 2 nights in Jul 2019

6/10 Okay

Alan

Stayed 2 nights in Jul 2019

2/10 Terrible

Chloe

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great very basic, wallpaper coming off walls, no little toiletries provided, carpet in room stained and dirty looking I won't speak about breakfast
Stayed 1 night in Jul 2019