Staff couldn't have been more helpful, accommodating an early breakfast as we were attending horse trials and providing sheet and fan as room very hot and because front facing too noisy to open window. Owner even gave us his parking space as freeloaders taking up free parking. On the downside, room tired and mattress needed replacing. Definitely needed a shelf in bathroom, nowhere for wash bags! TV didn't work but very helpful receptionist, who really seemed that she cared, unfortunately I didn't catch her name, but she'll know who she is (point this out to your boss) offered to fix it but we were leaving next morning.