Ratings based on 106 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 30, 2013
for Everyoneby Stefani from TN, USA
Nice hotel close to things to doPosted Oct 27, 2013
Pros: Appearance, staff, cleanliness
Cons: Add A/C... but in the hotel's defense we should have had a fan sent up and then closed the window.
Location: Great location central to restaurants and within walking distance of a lot of sites like the Waterford Crystal factory and IE's oldest Viking Tower.
Overall, it was a nice place to stay. My only complaint would be that our room opened to the street below, and at about 600AM-7AM large trucks begin to move in and out of the alley below and they make A LOT of noise. A trash truck came to pick up the trash and seemed to stop at EVERY stop on the street and then proceeded to compact trash at EACH stop. It woke us up early and we couldn't go back to sleep until it had gone... about 20 minutes later. We had to keep the window open because there was no AC in the room, otherwise we would have shut the noise out.
for Everyoneby A verified traveler from Yorkshire
Lovely hotelPosted Oct 21, 2013
Pros: Lovely room
Cons: The main restaraunt was shut so we were disappointed that we had to make do with a bar meal.
Lovely hotel, just disappointed with Waterford - Not much to do and the main tourist areas were all being dug up.
for Personal Eventby C.Kearney from Slane
Posted Sep 9, 2013 on Hotels.com
Found the Fitzwilton hotel to be a bit tired, though the room was clean. Ordered room service and the food arrived a bit on the cool side, wasn't great. Staff friendly and location was good, but for a 4 star hotel it was a let down.
for Familiesby george
Posted Sep 6, 2013 on Hotels.com
for Familiesby A verified traveler from Dublin
Posted Sep 1, 2013 on Hotels.com
The meal was excellent... The breakfast wasn't good-except for the sausages. The staff were good on the THURSDAY NIGHT-but not good on the Friday morning. THE WINDOW IN THE BEDROOM WAS QUITE DIRTY. The bedroom was good. Location was very good
for Getaway With Friendsby A verified traveler
Posted Aug 23, 2013 on Hotels.com
for Everyoneby MK from Boston, Ma
Disappointing hotel in WaterfordPosted Aug 23, 2013
Pros: Quick check, free Wi-fi
Cons: Decor in the rooms are not appealing
Location: Walk around downtown area
Hotel s located directly across the bridge from the train station so it's a 5 - 7 minute walk to the hotel. The lobby is dark and small. Front desk staff isn't too friendly and didn't give us any information on the hotel or area. They did check us in quickly though. The decor in the room is disappointing. I must have misunderstood that the hotel was remodeled. There aren't any "extras" in the room (alarm clock, tissues, mini fridge, etc.) It was warm the two nights we were in Waterford, and the room did not have air conditioning which made sleeping very uncomfortable for two nights. I looked for a fan in the room and there wasn't one. Only one panel of the window opened up in the room so that didn't help much. Our room faced Bridge Street and with the window open, it was impossible to sleep. The cars and trucks driving by were really loud all night long!! The continental breakfast was average, nothing outstanding. Upon checkout a gentleman tried to charge me for the room that I had pre-paid for through Expedia. Thank goodness a woman who knew what she was doing assisted and confirmed that my card will not be charged again. I wold not return to this hotel, check out other hotels in the area - very disappointing.
for Everyoneby david from Australia
Wrong end of town and difficult to findPosted Aug 22, 2013
Hotel is a bit tired and rating of 4stars is generous 3stars ,more appropriate Staff were very good
for Couplesby A verified traveler
Average hotelPosted Aug 20, 2013 on Hotels.com
Not the most welcoming of hotels. The rooms are basic but clean. Food in the bar was really nice with a good selection. The hotel at night was noisey and it was difficult to get asleep, the noise off other guests did not stop until 6am.