Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom wales

Convenient for town. Good value. Good parking

Posted May 21, 2015
Pros: bedrooms
Cons: The bar is uninviting
Location: Waterford glass, Reginald's tower, the shops and restaurants are near and the Hotel is on the river.
Good staff quick check in and very nice large rooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, FL

Beautiful view!

Posted May 16, 2015
We had a lovely view of the river from our room. The staff at the desk and bar/restaurant were incredible.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle upon Tyne

Exceeded expectations

Posted Apr 21, 2015
Pros: Service levels, cleanliness.
Cons: Not very much but leaving the cocktail list near me (not remove) after my interest was invigorated would have been nicer (did not stop me though)
Location: This hotel is just dead handy for city and in quiet street too.
Selected on basis of price and convenience to city centre. The location next to the river was an added bonus with the good weather: very pretty to sit outside.The staff on reception, in restaurant, bar, also cleaning staff were most friendly and helpful. Even the night porter letting me out of hotel (not in!) at 4.30am for an early bus departure just went that extra bit further making sure I knew where I was going. I expect great service levels in Ireland but these were exceeded here.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth

Clean and excellent for the price

Posted Apr 20, 2015
Pros: Great Value.
Only one night stay, excellent location so close to the Waterford Factory. Beds were ok and room was clean. For the price you cant go wrong.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom scarborough u.k.

Easy reach for city amenities by foot.

Posted Apr 14, 2015
Cons: H
Enjoyed our six days and found the staff friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really enjoyed my stay would go there again

Posted Apr 13, 2015
Food is lovely, staff are friendly and helpful. Hotel is clean and welcoming. Rooms are always cleaned on a daily basis.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom n.ireland

Tennis tournament for Grandson had great time

Posted Mar 23, 2015
Pros: Very clean and staff very pleasant
Cons: Happy the way things were we had great rooms .
Location: Waterford crystal factory was worth seeing and plenty of shops to see,
Room was great with excellent view staff very pleasant and helpful will stay here again when next time we visit Waterford.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wasilla, AK

Great hotel right downtown

Posted Mar 12, 2015
Pros: Food, staff, location.
Cons: Shower was small but other than that it was great.
Location: Right downtown, on the water, everything within 5 min walk.
Staff was super friendly and helpful. Food was awesome both for dinner and breakfast. Bartender was attentive and friendly. Hotel staff let us keep our car in their parking lot after checking out to walk downtown and enjoy the museums and House of Waterford Crystal. Worth the money.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom strasbourg

Hotel accueillant proche du centre

Posted Feb 28, 2015
Bon rapport qualité prix, personnel sympa. Emplacement tranquille, vue sympa. Chambre spacieuse, lit confortable.
3 out of 5
by A verified travelerfrom Dublin

Quite old...

Posted Feb 12, 2015
Cons: Needs furniture renovation, it looks old.
Location: Excellent.
Hotel was fine during low season, but I wouldn't pay the high season prices for this hotel. It needs a furniture renovation. Staff was excellent.