Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Reviews of Baymont by Wyndham Waterloo

2.5 out of 5
Baymont by Wyndham Waterloo
1945 La Porte Rd, Waterloo, IA

Reviews

7.8

Good

Rating 10 - Excellent. 217 out of 631 reviews" "
Rating 8 - Good. 225 out of 631 reviews" "
Rating 6 - Okay. 98 out of 631 reviews" "
Rating 4 - Poor. 62 out of 631 reviews" "
Rating 2 - Terrible. 29 out of 631 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Greg

Stayed 2 nights in Mar 2024

4/10 Poor

Shemia

Traveled with family and small children, Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service
I didn't like the unexpected extra charges that I had to pay last minute that wasn't listed on the website. The staff barely understood me and the room wasn't really clean, there was trash and hair from previous guest and some of the linens was torn.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from C.Chaudhari on Mar 24, 2024
Thank you for the review! we are so pleased that you enjoyed your stay as well as the amenities that we have to offer to our guests. Hurry back to see us!

2/10 Terrible

Crystal

Traveled with family
Disliked: Staff & service
Manager was ride n a jerk about our dog n the blow dryer that had broke on us
Stayed 3 nights in Mar 2024
Response from C.Chaudhari on Mar 24, 2024
First, I'd like to say thank you for taking the time to review our hotel. I am sorry to hear that we didn't provide the high quality of accommodations that you have come to expect from the Wyndham Brand. Preventive maintenance is important, and we promise to look into your stay and make a better plan to improve our hotel. I hope you will allow us an opportunity in the future to show you this has been done.

10/10 Excellent

Omar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean. It’s close to restaurants and close to the highway
Stayed 2 nights in Feb 2024
Response from C.CHAUDHARI on Feb 26, 2024
Thank you for the review! We are so pleased that you enjoyed your stay as well as the amenities that we have to offer our guests. HURRY BACK TO SEE US!

8/10 Good

McKayla, Hampton

Stayed 2 nights in Feb 2024
Response from C.CHAUDHARI on Feb 26, 2024
Thank you for the review.

2/10 Terrible

Matthew

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Found a German roach in my room
Stayed 4 nights in Feb 2024
Response from C.Chaudhari on Feb 26, 2024
Thank you for taking the time to give us your feedback. We are always looking for ways to improve for our guests. We certainly want guests to leave feeling happy . we would love to hear from you in greater detail. please reach out to our General Manager

8/10 Good

Esther

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was good, manager polite and helpful. Room clean and warm. Tried to go swimming, but the water was so cold, we could not. Although the room wasnt cold the water was. When we got back to the room, the toilet tank was leaking when we flushed the toilet, tried to call desk, but phone only gave busy tone, went to front desk and called for help and towels to clean up,. Manager brought towels, but said to let it run, theyd fix it after we checked out! The breakfast was good: waffles, cereal, toast, eggs sausage, coffee even decaf, but needed more juice and fruit.
Stayed 1 night in Feb 2024
Response from c.chaudhari on Feb 26, 2024
We have some of the hardest-working staff in the business- thank you for recognizing our breakfast guys and thank you for the review.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by a very nice gentleman. He told us the best place to park and unload. The room and facilities were very clean. Good breakfast with a variety to choose from. The pool was very clean and warm. Pleasant stay.
Stayed 1 night in Jan 2024
Response from C.Chaudhari on Jan 28, 2024
Thank you so much for your five-star rating.It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, everything was tidy and in good order.
Stayed 1 night in Jan 2024
Response from C .Chaudhari on Jan 26, 2024
thank you for the rating. we are glad that you enjoyed your stay with us

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Baymont is very friendly and accommodating - I didn’t get down for breakfast until right at 9:00 & the young man putting the breakfast food away kept it all out for me and my son to eat. Everyone from the cleaning people to the front desk were very friendly. The only thing that needs work is the outside of the building. It needs a facelift & some cleaning up. But we will definitely be staying here again the next time we are in Waterloo.
Stayed 1 night in Dec 2023
Response from Chaudhari on Dec 29, 2023
Thank you so much

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from C,chaudhari on Dec 29, 2023
Than you

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from C.chaudhari on Dec 29, 2023
Thank you

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from C.chaudhari on Dec 29, 2023
Thank you

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 1 night in Dec 2023
Response from C.chaudhari on Dec 29, 2023
Thank you

10/10 Excellent

Rick

Liked: Cleanliness, property conditions & facilities, room comfort
Low price and very clean
Low price overnight stay. Very clean and new carpet throughout. Breakfast was acceptable. I recommend this hotel and will stay again on future travels.
Stayed 1 night in Nov 2023
Response from C.chaudhari on Dec 29, 2023
Thank you

8/10 Good

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and close to just about everything downtown
Stayed 1 night in Dec 2023
Response from C.chaudhari on Dec 29, 2023
Thank you much

2/10 Terrible

Jay

Business traveler
Stayed 1 night in Dec 2023
Response from Chaudhari on Jan 26, 2024
Thanks for choosing to stay with us, Jay! Glad you were happy with our staff courtesy, though I am sorry to see you were not impressed with the other aspects of your stay because of the issues you mentioned. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. Thank you for taking the time to share your experience and to bring these matters to our attention.

10/10 Excellent

Cayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite the staff was friendly
Stayed 1 night in Nov 2023
Response from C.chaudhari on Dec 29, 2023
Thank you so much !!!

2/10 Terrible

Patrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not fully cleaned bugs in room bathroom leaked water over all stay was not good
Stayed 2 nights in Nov 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from C. Chaudhari on Dec 29, 2023
Thank you

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Nov 2023
Response from C.chaudhari on Dec 29, 2023
Thank you

8/10 Good

Lorilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
A nice room, very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Stayed 1 night in Oct 2023

10/10 Excellent

Jim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find off the interstate, good comfortable beds, great breakfast, easy checkin. One of the best Baymonts
Stayed 1 night in Oct 2023

8/10 Good

Virginia L

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location, only thing we did not like the people up above us were noisy.
Stayed 1 night in Oct 2023
Response from chaudhari on Oct 13, 2023
Thank you for the recent stay with us . sorry for the trouble faced during stay .

10/10 Excellent

Syed Tahseen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from C,Chaudhari on Oct 13, 2023
Glad you enjoyed your stay with us .have a nice day !!!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from chaudhari chirag on Oct 13, 2023
really appreciated your feedback . it drives us a hotel to improve as going

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The price is good for how quite and convienent the location is to the university.
Stayed 1 night in Sep 2023
Response from c.chaudhari on Oct 13, 2023
Thank you for the recent Stay with us and were glad to hear that you had good stay

6/10 Okay

Jesse

Stayed 1 night in Sep 2023

10/10 Excellent

clement, Dubuque

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good night stay for us. Staff was friendly. Hotel is clean. Lots of dining options in the area. Easy access on and off of 218.
Stayed 1 night in Sep 2023
Response from chaudhari chirag on Oct 13, 2023
Thank you for the recent stay and we really appreciate your business. see you guys next year

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay here. It’s better then the surrounding hotels and much less $
Stayed 1 night in Sep 2023
Response from willie Smith on Oct 13, 2023
Glad to hear about recent stay with us and Thank you for choosing Baymont By Wyndham Waterloo

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
What a pleasant surprise for an inexpensive nights stay tjust passing through. The staff was friendly, the reception and breakfast area spotless, the room was spotless too with a comfortable, clean bed and cold a/c. The bathroom had plenty of towels and shampoo, conditioner, lotion and soap. The breakfast had hot choices with a waffle maker, scrambled eggs and sausage links, different breads and cereals, oatmeal pkts, yogurt and fruit and juices. The coffee wasnt the greatest, our only complaint. Would recommend this hotel and would definitely stay again if in the area.
Stayed 1 night in Sep 2023
Response from c.chaudhari on Oct 13, 2023
Thank you for the compliment . Glad to hear about your stay and we are pleased that you had an amazing stay with us .

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023
Response from willie smith on Oct 13, 2023
Thank you for choosing baymont Waterloo

10/10 Excellent

Rebecca, Kenton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyting....and I mean EVERYTHING WAS PERFECT. from check--in to our hasty check-out due to my husband being ill. Was just the best.
Stayed 1 night in Sep 2023
Response from Chaudhari Chirag on Oct 13, 2023
Really appeciated with the recent stay . Glad to hear that you got everything you need and again Big Thanks

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from wilie smith on Oct 13, 2023
Thank you for the recent stay with Baymont by WYNDHAM WATERLOO .hope you had an amazing day

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was recently renovated. Nice & clean, bed was very comfortable .We would stay here again.Parking area was a little rough.
Stayed 1 night in Sep 2023
Response from c.Chaudhari on Oct 13, 2023
Glad you enjoyed your stay with us and Thank you for the compliment as needed and will share your feedback with HSKP team

8/10 Good

Glenn

Liked: Staff & service
Rooms and pool were nice and quiet
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat visit for annual Iowa Irish Fest. Easy access to Lincoln Park. Hospitality good. Safe environment. Variety of complimentary breakfast options. Plan to return in future.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff; room and facility very nice for a "sleep cheap" motel. Would book again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2023

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Gene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 1 night in Aug 2023

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Michael

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Paul

Liked: Cleanliness
Construction workers staying and were outside close to our room window. They were cooking and enjoying themselves. Was not noisy at night though. Breakfast was average.
Stayed 1 night in Jul 2023

10/10 Excellent

Philip

Stayed 1 night in Jul 2023