Ratings based on 67 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2015
I would recommend this place only if it was for a one night stay. It was okay. Some people seemed a little off. Police were there when I went for breakfast. Location was great for us. Staff seemed really pretty good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chelsea, MI

Good location

Posted Dec 28, 2014
Pros: Cleanliness and location.
Cons: The chair in the room needs to be replaced or cleaned very good.
The room was overall very clean, except for a lounge chair that was very dirty! It needed to be taken out of the room completely and replaced. Other than the chair, the room was very comfortable and clean. We had to cancel our last night there, and the hotel manager agreed to give us a complete refund for that night. This was very much appreciated, as they could have charged us 100% for that night.
Comment from Hotel Management
Jan 21, 2015
Thank you for the information we are working on getting a cleaning company in here to address the issues with the chairs. I am glad we were able to address everything else for you. We look forward to severing you in the future.
1 out of 5
by A verified travelerfrom waterloo Iowa

Do not stay here!

Posted Dec 15, 2014
Room was filthy dirty. Only stayed one night and could not sleep due to thinking about what lurked in every nook and cranny. Checked out and went elsewhere.
Comment from Hotel Management
Jan 21, 2015
I am was not able to find a reservation for you in our system. But I am sorry that you did not enjoy the stay. Please next time make sure you let the front desk know so they can move you to other room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Cheaply Built

Posted Dec 8, 2014
We could hear people in other rooms and cars outside. We were fortunate the motel was not full. Very noisy!
Comment from Hotel Management
Jan 21, 2015
Sorry you are the first customer that complained about noise from outside the walls have been recently addressed and the noise should not have been an issue. Please come can try us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

inexpensive for area, good quality for price

Posted Dec 2, 2014
Pros: cost compared to other hotels in area was good.
Cons: Breakfast was the same thing EVERYDAY!
Location: Close to mall for holiday shopping and easy access to main roads.
No problems with room everything went OK. Breakfast was OK but same thing every day. Didn't use pool room was clean and comfortable. Stayed in better, but for the money was very good.
Comment from Hotel Management
Dec 4, 2014
We are glad to hear the you enjoyed your stay at our hotel. I am sorry that we do not have the flexibility to change breakfast we offer a lot more than some of the other hotels, and topically what the guest ask for. I would be open to any ideas that you may have to change or add an item to our breakfast. Thank you
3 out of 5
Recommended
for Everyone
by A verified travelerfrom waterloo, IA

for one night

Posted Nov 29, 2014
Pros: clean room, late breakfast although we didn't eat breakfast there.
Cons: cleaner sheets and blankets.
Location: burger king next door.
the hotel was all right. two front desk ladies at night weren't very professionally presentable so it was a bit uncomfortable checking in. the room was not impressive. bed was itchy. hallways were loud and we could hear other people in rooms through our rooms. bathroom was very tight. bad door planning. glad we only spent one night there. the outside picture glorifies the location a bit much.
Comment from Hotel Management
Dec 4, 2014
I am sorry that you were not happy with the front desk staff at the hotel. this will be addressed with them. Yes the bathrooms are a little small unfortunately that had to do with the building was put up. We have talked about enlarging the bathroom, but we do not want to take the space from the hallways to do so. Next time you are staying with us please if other guest is disrupting your stay let the front desk know so it can be addressed right away.
4 out of 5
Recommended
for Couples
by MichaelAfrom Cedar falls

Almost perfect!

Posted Nov 11, 2014 on Hotels.com
Great value! Clean & nice. A burger king is right next door and many other restaurants within walking distance. The only downside for me was their hot tub was not properly taken care of and was at best warm. However, the pool and pool area was very nice.
Comment from Hotel Management
Jan 24, 2015 by Mick Morine, Hotel Management
Thank you we are glad that you found the hotel to be clean and a good value. I am sorry that you did not like the hot tub. We are getting ready to remove it completely because of all the issues we are having with it. Thank you we do look forward to seeing you again.
5 out of 5
Recommended
for Getaway With Friends
by stevefrom keokuk

nice hotel

Posted Oct 21, 2014 on Hotels.com
clean rooms friendly staff, nice breakfast
Comment from Hotel Management
Jan 3, 2015 by Mick Morine, Hotel Management
I was glad to hear that you enjoyed your stay at the hotel. We look forward to serving you again in the future. At any point please let me know if you need anything. Thank you again.
4 out of 5
Recommended
for Other
by A verified traveler

Easy to get to UNI

Posted Oct 21, 2014
Good Location, far enough away from UNI campus, but easy to get to UNI. The breakfast bar was enjoyable, unfortunately it had limited seating.
Comment from Hotel Management
Oct 23, 2014
We are glad that you think we are in a good location. We hope that everyone enjoys our breakfast. I am sorry to hear about the seating as being limited, in the next couple of months we are going to expand the breakfast area and should be able to add a couple of more tables. Thank you for the information
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Peoria, IL

Nice Place to stay in Waterloo

Posted Oct 20, 2014
Pros: Hotel was quiet and clean.
Cons: Bathrooms are very small, that and we could not find a public bathroom on the main floor lobby/pool area.
Stayed there for parents weekend, easy to get to & from the university.
Comment from Hotel Management
Oct 24, 2014
Thank you for letting me know you had a good time and the hotel as well as enjoying parents weekend. If there is anything else you need in the future please let us know. Thank you again for the kind words.