Indoor pool

Reviews of Boarders Inn & Suites by Cobblestone Hotels - Wautoma

2.5 out of 5
Boarders Inn & Suites by Cobblestone Hotels - Wautoma
W7696 State Road 21 & 73, Wautoma, WI

Reviews

8.0

Very Good

Rating 10 - Excellent. 228 out of 595 reviews" "
Rating 8 - Good. 208 out of 595 reviews" "
Rating 6 - Okay. 102 out of 595 reviews" "
Rating 4 - Poor. 30 out of 595 reviews" "
Rating 2 - Terrible. 27 out of 595 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great staff.
Stayed 2 nights in Mar 2024

6/10 Okay

Danielle

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The table in our room that the coffee maker sits on was broken. A bag of hard boiled eggs (total of 8) was left in our fridge. Could barely hear the TV. My friends room was worse. There sleeper soafa not only was broken but also had a condom on it as well as pee and blood stains.
Stayed 1 night in Feb 2024

8/10 Good

Gail

Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Lyndsay

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Darris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest after a long day. In need of updating, but can't complain about much else.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mike

Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Victoria

Traveled with family and small children
Liked: Cleanliness, amenities
Likes everything except the lack of kitchen utensils plates cups and so on. Didnt see the point of having kitchennete then
Stayed 3 nights in Jan 2024

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great! The hotel had a smell to it. Our room needed cleaning before we would stay in it. Overall we ended of staying for a couple of days, but not sure we would return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tabetha

Liked: Cleanliness, staff & service, property conditions & facilities
This was my 3rd or 4th stay and it was lovely. Very clean. Such a nice. The continental breakfast is so good. Can’t recommend enough.
Stayed 3 nights in Dec 2023

10/10 Excellent

michael, New Lisbon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Dec 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for our needs.
Booked a few rooms for an overnight stay and we were pleased to find the rooms clean and comfortable. It's great to have an option like Boarders Inn & Suites in a small market.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very busy shopping area, but during the night it was very quiet! Very comfortable. Staff was very pleasant & helpful.
Stayed 1 night in Nov 2023

2/10 Terrible

James

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unclean and smelled terribly of smoke. Having a 15 month old and being told I had no other option to change my room was a even more frustrating. When I attempted to use the hot tub. The attendant came racing in to turn it off due to an issue with it leaking and the water levels. She the proceeded to fish a bug out of the hot tub and swish it on the pool deck floor. In the morning the breakfast attendant slept on the coach in the main entrance. For the cost spent on this room, I am extremely disappointed in the stay and experience, needless to say we wont be going back!
Stayed 1 night in Nov 2023

8/10 Good

BEVERLEY

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bed!
Stayed 2 nights in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Lacey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We come here every year for thanksgiving and we chose this hotel because it is close to family and has a hot tub. However the hot tub isn’t in the best shape.. didn’t even work Thursday night. It was below the water level and according to staff it’s bc other people were in it. Not sure how that makes sense.. the jets are reckless that it sends the water out of the hot tub making the hot tub not hot.. it’s warm.. this area definitely needs improvement. Other then that the hotel is just okay. It’s dirty and run down in spots. Our fridge freezer was solid chunk of ice making it so the door wouldn’t close so we couldn’t utilize it.
Stayed 2 nights in Nov 2023

8/10 Good

Ronald

Traveled with group
Liked: Cleanliness
I would stay again.
Stayed 1 night in Nov 2023

4/10 Poor

Gerald

Stayed 4 nights in Nov 2023

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Room was clean
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating!! Thank you!
Stayed 1 night in Nov 2023

6/10 Okay

Antonio

Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place was just what we were looking for.
Stayed 1 night in Nov 2023

2/10 Terrible

Brad

Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbor blasted his TV
Stayed 3 nights in Oct 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property met my needs for a weekend in town. It was clean and the room was spacious.
Stayed 2 nights in Oct 2023

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, service friendly. I enjoyed the size of the room.
Stayed 1 night in Oct 2023

6/10 Okay

Denise

Liked: Cleanliness
Hotel was convenient for our one night stay but very outdated
Stayed 1 night in Oct 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

John

Traveled with family
Liked: Staff & service
Property is showing a bit of wear but worked well for our one night stay passing through town.
Stayed 1 night in Sep 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service
Easy
Stayed 1 night in Sep 2023

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See you again next year.
We do a yearly trip to Wild Rose for their big cruise and car show. We stay at a hotel so we are closer and as a little getaway. This year was our first stay at Borders. We were very pleased. The staff were fun and helpful, everything was very clean with cute little touches such as the toilet paper ends were made into designs. The bed was firm and super comfy as were the pillows that we had plenty of. And the lobby has a rustic theme that was inviting to have a seat to relax. Theres a breakfast area and pool which both looked nice, but we didnt get to utilize due to time. Only 2 negative things were the shower head didnt spray very well and the outside door lock on the far end of parking lot didnt work and so the door always was open to anyone. So with those 2 things being the only thing i complain about, i feel its a very nice place to stay. And it didnt cost me much at all, i was quite surprised by that. I do recommend and will be back again...
Stayed 1 night in Sep 2023

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more items for breakfast Hard boiled eggs or waffles was all that's available
Stayed 1 night in Sep 2023

10/10 Excellent

Mary, Oro Valley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this property were helpful, friendly and accommodating. Rooms were very clean, well-stocked and nicely maintained. Nice self-serve breakfast. Very quiet and and we felt safe. The only drawback was the hotel signage was not highly visible from the street.
Stayed 2 nights in Sep 2023

10/10 Excellent

Whitney

Stayed 1 night in Sep 2023

6/10 Okay

Mike

Stayed 1 night in Sep 2023

8/10 Good

Ron

Stayed 1 night in Aug 2023

8/10 Good

Amy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The place was clean, but definitely needs some updates. The pool room was too warm and the hot tub was loud and aggressive. The staff was fine but i wouldnt call any of them friendly. Overall my room was clean and that is what was most important.
Stayed 1 night in Aug 2023

6/10 Okay

germund

Traveled with partner
Liked: Cleanliness
Bed & pillows were good but room could have been cleaner. Hair around tub, milk and 1/2 bottle of water, cob webs in corners. Breakfast was nice but dust bunnies above ceiling fan.
Stayed 1 night in Aug 2023

6/10 Okay

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Check in was at 3 room was not ready.
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Amy

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
My first room smelled mulled musty (apparently from a busted pipe). The smoke detector was missing. The TV remote control did not work, the the toilet overflowed. Supposedly the hotel was booked up for the night was unable to provide us another room. Bizarre since the parking lot looked like a ghost town and nobody was inside. So I pressed harder and asked for the manager. Surprise a room suddenly opens up from a "cancellation". Our 2nd room the look on the door was broken and was no need for a room key - one could just push through right through! Hopefully I can upload pictures of this dump of a hotel. As far as the free breakfast it consisted of sour, curdled milk. GROSS! All of this for the grand price of $250 a night!! What a joke!! Stay away from this place at all costs. Over priced, unkempt, not up to code, the list goes on. The state should shut them down on many violations.
Stayed 1 night in Jul 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

6/10 Okay

Steve

Liked: Property conditions & facilities, room comfort
Disappointed
Amazing that there was no room maintenance. Apparently someone of Wisconsin is still doing COVID protocol. They even want to charge you a $1 for the in room coffee. I asked for a wakeup call 3 times and it only happened once. Glad I woke up on my own when I had to. The people were nice. No card lock on back door. Looked like someone smashed it.
Stayed 3 nights in Jul 2023