Exterior

Reviews of Comfort Inn - Weatherford

2.5 out of 5
Comfort Inn - Weatherford
2524 S Main St, Weatherford, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 143 reviews" "
Rating 8 - Good. 38 out of 143 reviews" "
Rating 6 - Okay. 11 out of 143 reviews" "
Rating 4 - Poor. 10 out of 143 reviews" "
Rating 2 - Terrible. 6 out of 143 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great but the bed was very uncomfortable and squeaky.
Stayed 1 night in Apr 2024
Response from GM on Apr 24, 2024
Dear Amanda,Thank you for taking the time to review your stay at Comfort Inn Weatherford. We're thrilled to hear that your experience was largely positive, but we’re sorry that the bed did not meet your expectations for comfort. We understand how crucial a good night’s sleep is, especially when you're traveling.We’ve taken your feedback seriously and are currently reviewing our bedding options to ensure that our guests enjoy a comfortable and restful night's sleep. Please rest assured that we are addressing the issue with the bed you mentioned.We appreciate your compliments as well as your constructive feedback, as it is pivotal in helping us improve. We hope to have the opportunity to welcome you back soon for a more comfortable experience.Warm regards,Maria AguilarGeneral Manager

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Apr 20, 2024
Dear Brittany, Thank you for taking the time to leave a review about your recent stay with us at Comfort Inn Weatherford. We apologize for failing to meet your expectations. We hope you can give us another chance in the future to provide a superior experience. Thank you again and have a great day.

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
Dear Charles -Thank you so much for staying with us and for taking time to leave feedback on your recent experience. We are delighted you had a wonderful stay and hope to see you soon on your next visit to the area!Warm Regards,Maria AguilarGeneral Manager

8/10 Good

Morgan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was super nice! The room was very clean, but a bit small and the bathroom (sliding door) was broken. As a result it took 2 people to open and close it.
Stayed 1 night in Apr 2024
Response from GM on Apr 11, 2024
Dear Morgan,Thank you for taking the time to share your experience at Comfort Inn - Weatherford. We are delighted to hear that our staff made a great impression on you and that the cleanliness of our rooms met your expectations.We would like to sincerely apologize for the inconvenience you faced with the sliding bathroom door. Please rest assured that this issue has been promptly addressed and the door has been repaired to ensure smooth operation. Our guest comfort and satisfaction are our top priorities, and it's feedback like yours that helps us improve.We truly appreciate your patience and understanding in this matter. It would be our pleasure to welcome you back, and we are committed to providing you with the exceptional stay you deserve. Please do not hesitate to contact us directly for your future bookings so we can ensure your next visit is seamless and enjoyable.Warm regards,Maria AguilarGeneral ManagerComfort Inn - Weatherford

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting the blankets were dirty with blood and on the bathroom door. The front desk person was rude to us
Stayed 2 nights in Mar 2024
Response from GM on Apr 1, 2024
Dear Lisa,Thank you for taking the time to share your feedback regarding your recent stay with us. At Comfort Inn Weatherford, we strive to provide a welcoming and clean environment for all our guests, and we sincerely apologize if your experience did not meet your expectations or the high standards we set for ourselves.We take all comments seriously and did conduct a thorough investigation regarding your concerns while you were on property. Although we did find inconsistencies in the claims that were presented regarding the discovery of the stains and the service of our team members, we did offer a generous discount to you in order to provide additional satisfaction with your stay which you were delighted to accept.Please rest assured that we uphold the utmost in cleanliness and guest service, which includes rigorous cleaning protocols, staff training and thorough inspections prior to a guest stepping on property and into a room. Our team is truly surprised to hear of the issues you've described, as we have no prior record of these incidents and they do not reflect the positive feedback we typically receive.Nonetheless, we value your input and would appreciate the opportunity to discuss your experience further. If you're willing, please contact us directly at the hotel so we may better understand your stay and make things right. Our priority is to ensure that every guest feels cared for, valued, and respected, and we would like to demonstrate this commitment to you.Warm regards,Maria AguilarGeneral ManagerComfort Inn Weatherford

10/10 Excellent

Carl

Stayed 1 night in Mar 2024
Response from GM on Apr 20, 2024
Dear Carl,Thank you so much for your amazing 5 out of 5 rating! We are so glad you enjoyed your stay with us at Comfort Inn Weatherford. We appreciate all of our guests feedback. Thank you again and we look forward to seeing you soon.Kind Regards,Maria Aguilar, GM

8/10 Good

Bill

Traveled with family
Liked: Cleanliness, staff & service
Bathroom light above sink didn’t work. Hard to shave and hard for my wife to put on makeup for the wedding.
Stayed 2 nights in Mar 2024
Response from GM on Mar 21, 2024
Dear Bill,Thank you for sharing your feedback with us. We're delighted to hear that your stay at Comfort Inn Weatherford largely met your expectations, and we truly appreciate the generous 4-star rating despite the hiccup you experienced.We sincerely apologize for the inconvenience of the bathroom light not working. It’s clear that this was a miss on our part, and we understand how this could have made preparing for such a special event more challenging than it should have been. Rest assured, we have taken your comments to heart and have swiftly addressed the lighting issue.We are grateful that you chose us for your stay during such a meaningful occasion and hope that the wedding was a beautiful celebration. Your comfort is our priority, and we look forward to welcoming you back for another stay that’s nothing short of excellent.Warm regards,Maria AguilarGeneral Manager

10/10 Excellent

Kayla

Stayed 4 nights in Dec 2023
Response from GM on Mar 12, 2024
Dear Kayla -Thank you so much for taking time to leave feedback on your recent experience and for staying with us! We are truly delighted you had a great stay and would invite you back to visit us on your next trip to the area!Safe Travels -Maria AguilarGeneral Manager

10/10 Excellent

Ramona

Traveled with group
Liked: Amenities, property conditions & facilities
Staff was great
Stayed 1 night in Mar 2024
Response from GM on Mar 9, 2024
Dear Ramona,Thank you for sharing your wonderful experience with us! We're thrilled to hear that our staff made a great impression on you. Our team strives to provide exceptional service, and it's heartening to know that their efforts are appreciated. We look forward to welcoming you back to Comfort Inn Weatherford on your next visit!Warm regards,The Management Team at Comfort Inn Weatherford

8/10 Good

Melinda

Liked: Staff & service
Disliked: Cleanliness
Have had better stays
Response from GM on Feb 18, 2024
Dear Melinda,Thank you so much for sharing your thoughts about your recent visit to Comfort Inn - Weatherford. We're delighted you chose us for your stay and are pleased to see that you had a good stay!We understand there's always room for improvement and would love to hear more about your stay. Your insights are incredibly valuable as we strive to provide an exceptional experience for all of our guests. If you have any further feedback or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.We're looking forward to the opportunity to host you again and show you just how amazing a stay at Comfort Inn - Weatherford can be!Warmest regards,The Comfort Inn - Weatherford Management Team

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024
Response from GM on Jan 14, 2024
Dear Jennifer -Thank you so much for taking the time to share your wonderful review of Comfort Inn Weatherford! We're absolutely thrilled to receive a perfect 10 out of 10 from you.It's fantastic to hear that your stay with us was exceptional. We aim to provide our guests with a memorable experience, and we're delighted that you enjoyed your time at our hotel. If there's anything specific that stood out or any additional feedback you'd like to share, please feel free to let us know.We sincerely appreciate your kind words and the top-notch rating. It means a lot to our team. We look forward to hosting you again in the future and ensuring your next stay is just as fantastic.Warm regards,Maria AguilarComfort Inn Weatherford Team

6/10 Okay

NAZMOON

Stayed 1 night in Dec 2023
Response from GM on Jan 14, 2024
Dear NAZMOON - Thank you for taking the time to share your feedback about your recent stay at Comfort Inn Weatherford. We appreciate your honesty and value your input.We're sorry to hear that your experience fell short of a perfect score. We would love to understand more about the aspects that may have contributed to your 3 out of 5 rating. Your feedback is crucial to our continuous improvement.If there were specific areas where we could have done better or if there's anything you'd like to highlight, please don't hesitate to reach out. We genuinely care about our guests' experiences and want to ensure that we address any concerns.Thank you again for choosing Comfort Inn Weatherford. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Kind regards,Maria AguilarComfort Inn Weatherford Team

10/10 Excellent

CALVIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late night stop
We were traveling and it was late. Needed a place to sleep for a few hours. Hotel staff was awesome, quick in getting our room and the beds were very comfortable.
Stayed 1 night in Dec 2023
Response from GM on Jan 14, 2024
Dear Calvin -Thank you for taking the time to share your positive experience at Comfort Inn Weatherford. We're delighted to hear that our staff provided excellent service, ensuring a quick and efficient check-in for your late-night stop. It's great to know that you found our beds to be very comfortable, allowing you to get a restful night's sleep. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Safe travels!Warm regards,Maria AguilarComfort Inn Weatherford Team

6/10 Okay

Chris

Business traveler
Liked: Cleanliness, staff & service
Disappointed
Disappointed. The ac didn’t keep the room cool and every time someone in the room above us walked around we knew it, very loud, we were on the second floor. I could tell from walking in our room that the room under us could probably hear us moving around as well.
Stayed 2 nights in Dec 2023
Response from GM on Dec 22, 2023
Dear Chris,Thank you for taking the time to share your experience at Comfort Inn - Weatherford. We sincerely apologize for the issues you encountered with the air conditioning and the noise level during your stay. We understand how important a comfortable and quiet environment is for our guests, and we regret that we did not meet your expectations.Please rest assured that we are taking your feedback seriously. We have conducted a thorough inspection of the air conditioning units in our rooms to ensure they are functioning properly. Additionally, we are reviewing our floor insulation and considering additional measures to minimize noise between rooms.Your comfort is our top priority, and we are committed to making the necessary improvements to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with the quality stay you deserve.Warm regards,Maria AguilarGeneral Manager

10/10 Excellent

Harold

Response from GM on Feb 8, 2024
Dear Harold -Thank you so much for staying with us and for taking time to leave feedback on your experience. We are delighted you had a great experience and hope to see you soon on your next visit to the area!Thanks,Maria AguilarGeneral Manager

6/10 Okay

Kimberly, Aurora

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub was cold (to be fair it IS outside, but...). Lots of small necessary repairs have been overlooked or neglected, nothing not fictitious but it shows its wear.
Stayed 1 night in Dec 2023
Response from GM on Dec 12, 2023
Dear Kimberly,Thank you for taking the time to fill our online survey, our guests feedback is very important to us. We tend to check our pool and hot tub on a daily basis to make sure everything is working properly. Rest assured we will double check to make sure everything is still working the way it should. We really appreciate all feedback to make sure our guests enjoy their stay.Thank you again and hope you have an amazing day.Kind Regards,Maria Aguilar, GM

10/10 Excellent

Sulema

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Response from GM on Feb 8, 2024
Dear Sulema -Thank you so much for staying with us and for taking time to leave feedback on your experience. We are delighted you had a great experience and hope to see you soon on your next visit to the area!Thanks,Maria AguilarGeneral Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice!
Stayed 1 night in Dec 2023
Response from GM on Dec 8, 2023
Dear Laura,Thank you for taking the time to fill our online survey, your feedback is very important to us. We are delighted to hear that you enjoyed your stay with us. Our staff will be so thrilled to hear your feedback. We hope to see you soon and Happy Holidays.Kind Regards,Maria Aguilar, GM

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were so friendly. She made us truly feel welcome. The rooms were clean and comfortable
Stayed 1 night in Dec 2023
Response from GM on Dec 8, 2023
Dear Amanda,Thank you for taking the time to fill our online survey, your feedback is very important to us. We are so happy to hear our amazing staff was able to accommodate you and made your stay a great experience. We would loved to see you soon and Happy Holidays.Kind Regards,Maria Aguilar, GM

10/10 Excellent

Albert Ray

Stayed 2 nights in Nov 2023
Response from GM on Dec 22, 2023
Albert -Thank you so much for staying with us and for leaving the wonderful feedback! We are delighted you had a great stay and hope to see you soon on your next visit to the area.Best,Maria AguilarGeneral Manager

6/10 Okay

ronald

Traveled with pets
Liked: Staff & service, property conditions & facilities
The sign-in agent was less than welcoming, almost leaving me to feel I was an interruption rather than a guest. Fortunately the check-out was much friendlier, even at 4 in the am as I left. Cleanliness was average with the floor corners in the bathroom filled with dirt. Hotel bedding etc were comfortable and clean.
Stayed 1 night in Nov 2023
Response from GM on Nov 29, 2023
Dear Ronald,Thank you for taking the time to review your stay with us. We sincerely apologize that your experience at check-in did not reflect the warm welcome we aim to provide to all our guests. It is disheartening to hear that you felt more like an interruption than a valued guest, and we are addressing this feedback with our front desk team to ensure that every guest interaction is friendly and inviting.We are glad, however, to hear that your check-out experience was much more positive, and we thank you for acknowledging the friendliness of our staff during your early morning departure.Regarding the cleanliness of your room, we aim for excellence and it seems we did not fully meet our own high standards in this regard. We have taken note of your comments about the bathroom's condition and will work diligently to improve our cleaning protocols to ensure that all areas of our guest rooms are immaculate.We appreciate that you found the bedding and the majority of our accommodations comfortable and clean, and we hope that you were able to rest well as a result.Ronald, we value your feedback and would like to assure you that we are committed to providing the best possible service and accommodations. We hope to have the opportunity to better serve you in the future and demonstrate the high standards our guests have come to expect from Comfort Inn Weatherford.Warm regards,The Comfort Inn Weatherford Team

4/10 Poor

Amanda

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from GM on Nov 29, 2023
Dear Amanda,Thank you for taking the time to share feedback on your recent stay. We're genuinely sorry to see that your experience did not meet the high standards we strive to uphold at Comfort Inn Weatherford.We are committed to providing our guests with the best possible stay, and it seems we have missed the mark during your visit. We would welcome the chance to hear more about your stay, as your insights are crucial for us to address any issues and to ensure they are rectified for future guests.Please consider reaching out to us with further details so we may take appropriate action to improve. We value your input and hope to have another opportunity to provide you with a stay that truly exceeds your expectations.Warm regards,The Customer Service TeamComfort Inn Weatherford

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 1 night in Nov 2023
Response from GM on Nov 19, 2023
Ann -Thank you so much for the kind words and for staying with us! We are delighted you had an excellent stay and hope to see you on your next visit to the area!Best,Maria AguilarGeneral Manager

10/10 Excellent

kara

Traveled with partner
Liked: Staff & service, amenities
Staff was very friendly. Breakfast was great. Only complaint is we could smell pets. I wish hotels had a separate floor for people with pets.
Stayed 1 night in Nov 2023
Response from GM on Nov 19, 2023
Kara -Thank you for taking the time to share your positive comments about our friendly staff and the great breakfast at Comfort Inn Weatherford. We're so pleased to hear that these aspects of your stay were enjoyable.We also appreciate your feedback regarding the presence of pet odors. We understand that sensitivity to smells can impact the comfort of your stay, and we apologize for any inconvenience this may have caused. Your suggestion about a separate floor for guests with pets is indeed insightful, and we will certainly consider this as we continually strive to improve the experience for all of our guests.We are committed to providing a clean and comfortable environment for everyone and will look into additional measures that can be implemented to address this concern.Thank you again for choosing to stay with us. We value your business and hope to have the opportunity to welcome you back, providing a stay that exceeds all your expectations.Warm regards,Maria AguilarGeneral Manager

4/10 Poor

Amanda

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lobby was very clean looking but everything else was relatively dingy and dirty. I was in the DFW area for work for almost a week and stayed at a different hotel every night because of how my visits were scheduled geographically and this was the hotel I spent the most on and in the worst shape. I did not physically see any roaches inside the hotel but definitely felt the need to check my luggage after I left.
Stayed 1 night in Nov 2023
Response from Maria Aguilar, GM on Nov 8, 2023
Dear Amanda,First and foremost, thank you for taking a moment to share your feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations in some aspects of your experience.We are glad to hear that you found our lobby to be clean and welcoming; however, we are genuinely concerned about your comments regarding the rest of the hotel. Please know that the cleanliness and upkeep of our hotel are top priorities, and what you described falls short of the high standards we set for ourselves. Your comfort and peace of mind are of the utmost importance to us.We want to assure you that we are taking your observations very seriously and have immediately initiated a thorough inspection and deep cleaning of our facilities. We are also evaluating our maintenance practices to ensure a situation like this is an exception, not a reflection of our typical guest experience.Amanda, we appreciate your candor as it is feedback like yours that enables us to improve. We would be grateful for the opportunity to restore your confidence in our hotel, and we hope you will consider giving us another chance to provide you with the clean and comfortable stay you deserve.Should you wish to discuss your experience further, we invite you to contact us directly at the hotel, where our management team is ready to listen and act upon your concerns.Thank you once again for your review. We hope to have the pleasure of serving you again and bettering your experience.Warm regards,The Comfort Inn Weatherford Team

10/10 Excellent

Crystal

Stayed 1 night in Nov 2023
Response from GM on Nov 8, 2023
Dear Crystal -Thank you so much for sharing feedback from your recent stay - we are delighted you had a wonderful stay and hope to see you soon on your next visit to the area!Safe Travels,Maria AguilarGeneral Manager

10/10 Excellent

Juan

Stayed 1 night in Oct 2023
Response from GM on Nov 19, 2023
Juan -Thank you so much for the kind words and for staying with us! We are delighted you had an wonderful stay and hope to see you on your next visit to the area!Best,Maria AguilarGeneral Manager

8/10 Good

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly
Stayed 3 nights in Oct 2023
Response from GM on Oct 24, 2023
Dear Jacinta,Thank you for your feedback. We're thrilled to hear that our staff made a positive impression during your stay at Comfort Inn Weatherford. We take pride in our team's dedication to providing warm and friendly service to all our guests. We hope to welcome you back soon for another pleasant experience.Best regards,Comfort Inn Weatherford Team

8/10 Good

Nicholas

Stayed 2 nights in Oct 2023
Response from GM on Oct 24, 2023
Dear Nicholas -Thank you so much for staying with us and for leaving feedback on your recent stay. We are delighted you had a great experience and hope to see you soon on your next visit to the area!Best,Maria AguilarGeneral Manager

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn-Weatherford TX
We were in Weathford for a wedding, The hotel has an excellent location. the room are large and well appointed. There was a small refrigerator in the room. The bathroom is well lit. The bed are very comfortable. There are plenty of electrical outlets. Recommended.
Stayed 1 night in Oct 2023
Response from GM on Oct 23, 2023
Dear Tom - Thank you for sharing your positive experience with us. We're delighted to hear that our hotel's location was convenient for your trip to Weatherford and that you appreciated the spaciousness and amenities of our rooms. Ensuring a comfortable and convenient stay is always our priority, and we're pleased to know we met that mark during your visit. We truly appreciate your recommendation and look forward to welcoming you back the next time you're in town!Warm regards,Maria AguilarComfort Inn Weatherford Team

4/10 Poor

Carlos

Stayed 1 night in Oct 2023
Response from GM on Oct 21, 2023
Dear Carlos,Thank you for taking the time to fill our online survey, your feedback is very important to us. I would like to apologize for any inconveniences you had during your stay and we hope you can give us another chance in the future. Thank you again and hope to see you soon.Kind Regards,Maria Aguilar, GM

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Staff were friendly and accommodating. Room was clean and comfortable. The ac was loud due to it being an older facility but overall it was a good stay.
Stayed 5 nights in Oct 2023
Response from GM on Oct 18, 2023
Dear Victoria,Thank you so much for choosing to stay with us at Comfort Inn Weatherford! We're delighted to hear that our staff left a positive impression on you and that you found the room both clean and comfortable.We appreciate your understanding regarding the AC unit. Your feedback is invaluable and we are continuously looking for ways to enhance our guests' experience. Rest assured, we will address this matter promptly.Once again, thank you for your kind words and feedback. It truly brightens our day to know our guests have had a pleasant stay. We look forward to the opportunity to host you again, promising an even better experience next time.Warmest regards,Maria AguilarGeneral ManagerComfort Inn Weatherford

10/10 Excellent

Roby

Liked: Cleanliness, staff & service, property conditions & facilities
Great for our quick overnight stay!
Stayed 1 night in Oct 2023
Response from GM on Oct 17, 2023
Thanks for the kind words Roby! We are delighted you had a wonderful stay and hope to see you soon on your next trip to the area!Best,Maria AguilarGeneral Manager

10/10 Excellent

Melinda

Liked: Cleanliness
Good
Response from GM on Oct 2, 2023
Dear Melinda -Thank you so much for taking time to share feedback on your experience. We are delighted you had a great stay and hope to see you soon on your next visit to the area!Best,Maria AguilarGeneral Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 1 night in Sep 2023
Response from GM on Oct 1, 2023
Dear Michelle -Thank you so much for staying with us and for taking time to leave feedback on your recent stay. We are delighted you had a wonderful stay and hope to see you soon on your next visit to the area!Best,Maria AguilarGeneral Manager

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Oct 1, 2023
Dear Roger -Thank you so much for staying with us and for taking time to leave feedback on your recent stay. We are delighted you had a wonderful stay and hope to see you soon on your next visit to the area!Best,Maria AguilarGeneral Manager

8/10 Good

Thuy An

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean exterior, great breakfast. Beds were comfortable. The AC buttons don’t work—they’re set to really cold and the buttons don’t work to turn down the fan.
Stayed 2 nights in Sep 2023
Response from GM on Sep 27, 2023
Dear Thuy An,Thank you for taking the time to fill our online survey, your feedback is very important to us. We are thrilled to hear you enjoyed your stay with us. About the ac issue we will get this issue addressed right away. Thank you for your feedback and we hope to see you soon.Kind Regards,Maria Aguilar, GM

8/10 Good

Racia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from GM on Sep 27, 2023
Dear Racia,Thank you so much for taking the time to post a review. We are so happy to see you enjoyed your stay with us. It's always great to hear our guests feedback and in your case your review. Thank you again and hope you have an amazing day.Kind Regards,Maria Aguilar, GM

4/10 Poor

Melissa

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I’m disappointed with the property. The photos make the property look updated, and it is anything but. The bathroom had hair on the sink and a layer of dust across surfaces, as well as caked onto the vents. The bathtub had unknown discoloration and empty soap bottles. My biggest concern was the collection of 7-10 dead crickets across the floor. I heard it crunch under my shoes while walking around the bed. Staff was great and switched my room. That room also had dead crickets on the floor, but the bathroom was cleaner. I would have switched hotels but it was midnight, and I was exhausted. Overall, I don’t recommend staying at the hotel if you’re looking for a clean space and comfortable bed.
Stayed 1 night in Sep 2023
Response from GM on Sep 27, 2023
Dear Melissa,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you did not have a great experience in our hotel. Our mission is to provide excellent guest experiences, in this case we apologize for the inconveniences you had during your stay. We will look into this matter and do our best so these inconveniences can be avoided. Thank you again and we hope you can give us another chance in the future.Kind Regards,Maria Aguilar, GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Sep 27, 2023
Dear Valued Guest,Thank you for taking the time to provide us with this amazing review. We strive to provide the best customer service and it looks like we succeeded. Thank you again and we hope to see you soon.Kind Regards,Maria Aguilar, GM

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite. Very comfortable. Quite once the yapping dogs across the hall were quieted! Shower floor was squeaky and the jacuzzi was over rated
Stayed 2 nights in Sep 2023
Response from GM on Sep 27, 2023
Dear Mary,We are so happy to hear you enjoyed your stay with us at Comfort Inn Weatherford. Except for the dogs across from you, hope you were able to get some sleep. We greatly appreciate your feedback as we strive to provide the best service for our guests. We thank you again and we hope you have an amazing day.Kind Regards,Maria Aguilar, GM

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from GM on Oct 14, 2023
Dear Mary,Thank you for bestowing us with a perfect score on Expedia! We're truly pleased to hear that you had a wonderful experience at Comfort Inn Weatherford. Your positive feedback is a testament to the efforts we put in every day to make our guests' stay memorable. We value your patronage and look forward to serving you again in the near future.Best regards,Comfort Inn Weatherford Team

10/10 Excellent

Regina

Traveled with family
Easy access right off the interstate. Staff very friendly and helpful.
Stayed 1 night in Sep 2023
Response from GM on Sep 16, 2023
Dear Regina,Thank you for taking the time to share your feedback about your recent stay at the Holiday Inn Express & Suites Weatherford. We appreciate your kind words and are delighted to hear about your positive experience.We're glad to know that you found our hotel conveniently located with easy access from the interstate. It's also wonderful to hear that our staff were friendly and helpful during your stay. Providing excellent customer service is one of our top priorities, and your recognition of our team's efforts is greatly appreciated.If you have any further comments or if there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Your feedback helps us continually improve our services.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Weatherford.Best regards,Maria AguilarGeneral ManagerHoliday Inn Express & Suites Weatherford

8/10 Good

Regina

Stayed 1 night in Sep 2023
Response from GM on Sep 30, 2023
Dear Regina -Thank you so much for staying with us and for taking time to share feedback on your recent stay! We are delighted you had a wonderful experience and hope to see you soon on your next visit to the area!Best,Maria AguilarGeneral Manager

8/10 Good

Kristen

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from GM on Aug 30, 2023
Dear Kristen -Thank you for sharing your delightful experience at Comfort Inn Weatherford! We're so pleased to hear that you had a wonderful stay. Our team works hard to ensure guests like you have a fantastic visit. We're excited to welcome you back on your next trip. Safe travels!Best regards,Maria AguilarGeneral Manager

8/10 Good

Michelle

Stayed 3 nights in Aug 2023
Response from GM on Sep 20, 2023
Dear Michelle, Thank you for taking the time to fill our online survey, your feedback is very important to us. I am glad to see you enjoyed your stay with us, is there anything we could have done to make your review a 5? If so feel free to let us know what we could have done better. We hope to see you soon and have an amazing day.Kind Regards,Maria Aguilar, GM

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and seemed glad I was there. Room was great, clean and quiet.
Stayed 1 night in Aug 2023
Response from Maria - GM on Aug 30, 2023
Thank you for your kind words Pat! We're delighted to hear that you enjoyed your stay at Comfort Inn Weatherford. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Safe travels!

8/10 Good

Curry

Stayed 2 nights in May 2023
Response from GM on Aug 26, 2023
Dear Curry,Thank you for taking the time to fill our online survey. We hope you enjoyed your stay with us at Comfort Inn Weatherford! We really appreciate all of our guests feedback, it helps us know what our guests think about our hotel and services. Thank you again and hope you have a wonderful day.Kind Regards,Maria Aguilar, GM

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Maria Aguilar - GM on Aug 16, 2023
Thanks for the great review Terri! We are delighted you had a wonderful experience during your recent stay and hope to see you soon on your next visit to the area!

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Fire alarm went off at 1 in the morning. We decided to check out then and head home. That's of course no fault to the Hotel. It's just frustrating.
Stayed 2 nights in Aug 2023
Response from GM on Aug 9, 2023
Dear Matthew,Thank you so much for taking the time to share your recent experience at Comfort Inn Weatherford. We truly value your feedback and are genuinely pleased to hear that your overall stay was enjoyable.We deeply empathize with the frustration and inconvenience you must have felt when the fire alarm went off unexpectedly at 1 in the morning. We completely understand how unsettling and disruptive that situation can be, especially when it happens during what should be a peaceful night's rest. Please know that your patience and understanding mean a great deal to us.Your understanding of the situation is truly appreciated, and we want to assure you that we take such matters seriously and are constantly working to improve our facilities and processes to ensure the comfort and safety of our guests.We look forward to the opportunity to provide you with an even more relaxing and hassle-free stay in the future. Should you decide to stay with us again, please don't hesitate to reach out if you need anything at all.Warm regards,Maria AguilarGeneral ManagerComfort Inn Weatherford