Hi Layne, Thank you so much for your feedback! I apologize for the inconvenience caused with pillow menu, I will address this with our team, and we will put in more efforts with the newly trained staff members. We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev Dahiya.Front Office Manager,CityLife Wellington

Hi Jeanne, Thank you for taking the time to share your feedback with us. We're delighted to hear that you liked our excellent location.However, sorry to hear that our studio room size didn't meet your expectations. Please note that our studio rooms are of 35 sq meters, which is a decent size for an entry level room in Wellington city. We would love you to experience our One-bedroom suite on your next trip to Wellington. I hope that this inconvenience did not overshadow the overall enjoyment of your stay, and we look forward to the opportunity to welcome you back in the future. Kind regards,Rajeev Dahiya.Front Office Manager,CityLife Wellington

Hi Stephen, Thank you for taking the time to share your feedback with us. Our team is always available to assist with any issues or queries to ensure our guests have a comfortable stay. If made aware during your stay, we would have been more than happy to resolve it to your satisfaction. Thank you again for choosing to stay with us, and we hope to welcome you in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Kia Ora Josephine, thank you very much for your feedback! We are thrilled to hear that you enjoyed the perks of our central location. Hearing that you had a great experience overall is the best thing we could hope for! We look forward to welcoming you back to The CityLife Wellington in the future.

Hi Melini, Thank you for taking the time to share your feedback with us. We're delighted to hear that you liked our excellent location. Hearing that you had a great experience overall is the best thing we could hope for! We look forward to welcoming you back to The CityLife Wellington in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Ravi, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had an awesome stay. Also pleased that you liked hotel location and found our suites clean and tidy with all the amenities.Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Carol, Thank you so much for your feedback!We are thrilled to hear that you had an awesome and comfortable stay. Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to The CityLife Wellington in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Mia,Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that you found our hotel clean and tidy. Once again, thank you for choosing to stay with us. We appreciate your patronage and look forward to the opportunity to welcome you back.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Vinita, Thank you for taking the time to share your feedback with us. We look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Cynthia,Thank you so much for your delightful feedback! Pleased to see that you liked the hotel location.Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated.We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Kevin, Thank you so much for your delightful feedback!We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Karen, Thank you so much for your delightful feedback! We are thrilled to hear that you had an awesome stay and that we were able to offer an upgrade. Our location is easy to find as you have mentioned. We have clearly mentioned both of our addresses in every booking confirmation. Sometimes visitors don't pay much attention to booking confirmations, GPS or maps, so it's always reassuring to know that our location was easier to find. Once again, thank you for choosing to stay with us. We appreciate your patronage and look forward to the opportunity to welcome you back at The CityLife Wellington.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Liz,Thank you so much for your delightful feedback! Pleased to hear that you liked our excellent location. Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated.We look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Leah, Thank you for taking the time to share your feedback with us. Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated. We look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

HI Tamas, Thank you for sharing your feedback. We are pleased to see that you had a good stay with us. We look forward to welcoming you back in the future. Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Gert,Thank you for taking the time to share your feedback with us. Sorry to hear that it was hard for you to find the hotel. Please note that all our booking confirmations have address mentioned for our guest's convenience. As for the parking, we are indeed aware of the space constraints and we're always looking for ways to improve.Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated. We hope that parking experience did not overshadow the overall enjoyment of your stay, and we look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Gillian,Thank you for taking the time to share your feedback.We're sorry to learn that the room view did not meet your expectations. Please note that we offer city view rooms, which are located on the street side and offer a vibrant city view. Additionally, our Gilmer Terrace side rooms may not have much of a view but offer the unique advantage of a quieter environment, making them perfect for light sleepers. We hope this information is helpful.We acknowledge your concerns about the pricing, and while we believe our rate of 489 per night for a Two-bedroom suite, for 4 adults, especially on an event night in central Wellington is reasonable and competitive within the market. We always aim to provide value for money. Thank you for your time and choosing to stay with us!Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Calvin,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had good experience stay with us.We look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Qing,Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that we were able to offer free upgrade for your family. We look forward to welcoming you back to The CityLife Wellington in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi XIAOMU, Thank you for taking the time to share your feedback with us. We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Aim to Thrive, Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that you found our hotel suites spacious, clean and tidy. Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to The CityLife Wellington in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Charles,Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that you found the hotel convenient and secure. We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Nick, Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay. We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Shahid, Thank you for taking the time to share your feedback with us. On booking confirmations, we mention both of our addresses for vehicle and pedestrian entrances. As for the parking, we are indeed aware of the space constraints and we're always looking for ways to improve. However, I'd like to mention that most of the Wellington CBD area parking are narrow, and streets are steep and windy. We hope that these inconveniences did not overshadow the overall enjoyment of your stay, and we look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Stephen,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the spaciousness of your room.As for the parking, we are indeed aware of the space constraints and we're always looking for ways to improve it. Also, would like to mention that we have some food options available to order from our 24 hours menu. However, we acknowledge the importance of a full on-site restaurant for our guests. On the other hand, our central location comes with its vibrant atmosphere and plenty of eatery options around us. Once again, thank you for bringing these matters to our attention. We hope that these inconveniences did not overshadow the overall enjoyment of your stay, and we look forward to the opportunity to welcome you back in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Michael,Thank you for taking the time to share your review marking with us. We are pleased to see that you had an awesome stay with your family. We hope to welcome you again at The CityLife Wellington in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Sara,Thank you for the review marking. We look forward to welcoming you back for the better experience. Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Jason, Thank you for taking the time to share your feedback with us. Your review marking tells us that you had a great experience overall, and that's the best thing we could hope for! We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

HI Elena,Thank you for taking the time to share your feedback with us. Your review marking tells that you had a great experience overall. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Jixiang, Thank you so much for your delightful feedback!Your review marking tells us that you had a great experience overall. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Kristy, Thank you for taking the time to share your feedback with us. We're delighted to hear that you liked our excellent location and found our hotel clean and tidy. We apologize that the hotel decore did not meet your expectations. Would like to notify that we are currently looking to makeover our rooms to match modern outlook. Your comments help us improve, and we hope to have the opportunity to provide a more satisfying experience with decore on your next visit.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Yansounou,Thank you for taking the time to share your feedback with us. We are pleased to see that you had an awesome stay with us.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Wasley, Thank you so much for your feedback. We are thrilled to hear that you had an awesome stay and that you liked the hotel location. Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Charles, Thank you so much for your delightful feedback!We are thrilled to hear that you had an awesome stay and that you found our hotel clean and tidy. Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Velu, Thank you so much for your delightful feedback!We are thrilled to hear that you liked the hotel. Our team strives to provide exceptional service, so your positive comments about our staff are truly appreciated.Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Alex,Thank you for taking the time to share your valuable feedback regarding your recent stay with us. We are pleased to hear that you liked the hotel location.In regard to the noise from Lambton Quay, we understand that it can be a concern on Friday and Saturday night for light sleepers. Though our central location comes with its vibrant atmosphere, we acknowledge the importance of a peaceful environment for our guests. Please note, our Gilmer Terrace side rooms may not have much of a view but offer the unique advantage of a quieter environment, making them perfect for light sleepers. We hope this information helps in choosing the room that best suits your preferences on your next visit. Thank you for staying with us!Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Louise, Thank you so much for your feedback!I regret to hear about the issues you experienced with services and apologize for the inconvenience caused.Your feedback is invaluable in helping us improve. We hope to have another opportunity to serve you better in the future.Kind regards,RajeevFront Office ManagerCityLife Wellington

Hi Thierry, Thank you for sharing your feedback. We are pleased to hear that you had an awesome stay overall, and that you liked our hotel location.I genuinely regret to hear about the challenges you experienced with our parking facility. We acknowledge that urban locations sometimes come with their set of constraints, and we continuously seek ways to improve the guest experience, even in tight spaces. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Kim, Thank you so much for your 5-star review rating. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Malcolm, Thank you so much for your delightful feedback!Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Peter, Thank you for taking the time to share your feedback with us. Pleased to hear that you had an awesome stay overall. Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Jay, Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our hotel in its prime location, as well as the spacious rooms equipped with a full kitchen, washer & dryer. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Susan,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our excellent hotel in its prime location, as well as the spacious rooms equipped with a full kitchen, washer & dryer.Your suggestion about the visibility of our hotel is invaluable. We'll certainly take this into consideration and explore ways to enhance our signage, ensuring a more straightforward and pleasant arrival experience for our guests.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Kasey, We are thrilled to hear that you had an awesome stay and that you liked our hotel suites spaciousness and amenities we offer. Also, good to hear team upgraded you and were able to look after you well.Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Sharon, Thank you for taking the time to share your feedback with us. Hearing that you had a great experience overall is the best thing we could hope for! We look forward to welcoming you back to our hotel in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Glen, We are thrilled to hear that you had an awesome stay and that you liked our hotel location and room size.Hearing that you had a great experience overall is the best thing we could hope for! Your recommendation means a lot to us. We look forward to welcoming you back to our hotel in the near future. Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Wayne,Thank you for taking the time to share your feedback with us. It's good to hear that you liked our hotel's good location. I'm sorry to learn that your experience was impacted by the age of the hotel and perceived noise. We understand the importance of maintaining a comfortable and updated environment for our guests, and your feedback will be considered in our ongoing efforts to make necessary improvements.We hope to have the opportunity to welcome you back in the future and provide an experience that exceeds your expectations.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Russell,Thank you so much for your feedback. We are pleased to hear that you enjoyed your stay at our hotel and found our location to be convenient for all the needs. The comfort and satisfaction of our guests is our top priority. Thank you again for choosing to stay with us, and we hope to welcome you in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Aaron,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay at our hotel.Thank you again for choosing to stay with us, and we hope to welcome you in the future.Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington

Hi Jo, Thank you for sharing your feedback! We're delighted to hear that our large spacious suites and self-catering facilities contributed to making your travel experience better. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again in the future!Kind regards,Rajeev DahiyaFront Office ManagerCityLife Wellington