Ratings based on 1,557 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Whangarei
A Graet ExperiencePosted Jul 15, 2015
Location: within walking distance of numerous places to see, beside central wellington. very easy to go places
excellent customer service, nice room, great pool that the kids loved a little too much.
for Everyoneby A verified traveler from Atlanta, GA, USA
Great Location and AmenitiesPosted Jul 7, 2015
Pros: location, kind staff
Cons: update to the pool, but honestly it was fine!
This spot was a great for the price! Close to both the airport and parts of the city we wanted to see. Very walkable city and this in particular was close to the park along the waterfront. Several nice restaurants very close by, and also close to the trail leading up to the top of Mount Victoria. We used the pool on the upper level which was nice, albeit outdated. The staff were incredible helpful. Would not hesitate to stay here again!
for Couplesby A verified traveler from rotorua
great location, good viewsPosted Jun 30, 2015
Pros: Quiet room with great views
Cons: Bar didn't have a few of the items on their drinks list
Location: Close to Te Papa
Hotel staff were great especially Kenny who checked us in. Great location within walking distance to pretty much everything. Room was spacious with a small balcony.
by A verified traveler
disappointedPosted Jun 29, 2015
Pros: close to my daughter's house
Cons: No WIFI charge, breakfast included, no credit card surcharge
I have just returned from travelling around the world staying in many hotels in Spain,Italy,France,UK and US and in none of the hotels did I have to pay for WIFI access, most of the hotels that charged as much as this hotel provided breakfast with the room charge and none of them charged a credit card payment surcharge. Altogether rather disappointed with this hotel
for Everyoneby A verified traveler from nelson
Beautiful viewsPosted Jun 15, 2015
The staff were very welcoming, the room was clean and the views across the bay were stunning. I would definitely stay there again.
for Everyoneby A verified traveler from Auckland NZ
great hotel; handy to Te PapaPosted Jun 12, 2015
Pros: The cleanliness, price , staff and proximity to things we wanted to see
Cons: staff in restaurant could take a lesson from all other staff
Location: Te Papa is within walking distance as is the main shopping area. Great restaurants nearby
We stayed here as we wanted somewhere close to Te Papa. The staff were very helpful.
for Everyoneby A verified traveler from Brisbane
great placePosted Jun 8, 2015
Location: Great location as everywhere was walkable.Local markets,shops and visitor places.
Was really pleased with everything.great location and friendly helpful staff.The Hotel was very clean and the bedroom was modern and clean with a wonderful view.The breakfast I would recommend too. Everywhere was walkable and would definately go again.
by A verified traveler
Only so-so despite their claimsPosted May 28, 2015
Pros: Decent location, and the rooms are clean.
Cons: Better staff training, and better room assignment for an otherwise empty hotel.
Hotel has been renovated, and the rooms are decently sized but there's not enough seating available. Hallways are also extremely narrow, and overnight parking is free across the street until 8am. What was annoying was how the hotel was pretty empty but we were still given a room on the first level where the noise level from the street below was quite loud and the advertised view of the bay was really a view of the street. Better room assignment is needed in the future. Also, better staff need to be available for the check-in process; it shouldn't take 10 minutes just to find a reservation on a computer system.
for Business Travelersby A verified traveler from Auckland
Posted May 26, 2015
Pros: Nice view. Within walking distance of the CBD.
Cons: Valet Parking was a little too expensive at $28. Also, while the chefs signature dish was tasty and cooked to perfection it was not worth $46.
Location: Te Papa
It was like the cleaners knew we were leaving the next day, as the day before check out the room was not cleaned as well as the 2 previous days. That was the only downside to the stay.
for Everyoneby A verified traveler
Close to city and great views of the harbour.Posted May 23, 2015
Great site and rooms nice. Staff especially helpful. Would happily stay again. Well done.