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Reviews of Quality Inn & Suites Wellington - Fort Collins

2.5 out of 5
Quality Inn & Suites Wellington - Fort Collins
7860 6th Street, Wellington, CO

Reviews

7.2

Good

Rating 10 - Excellent. 188 out of 678 reviews" "
Rating 8 - Good. 210 out of 678 reviews" "
Rating 6 - Okay. 123 out of 678 reviews" "
Rating 4 - Poor. 69 out of 678 reviews" "
Rating 2 - Terrible. 88 out of 678 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 4 nights in Feb 2024

6/10 Okay

David

Disliked: Property conditions & facilities
OK, but not the cleanest. They seem to always be remodeling, and there are a lot of boxes and junk laying around. The room was comfortable and quiet. the key entry doors are wide open so security is a concern.
Stayed 1 night in Jan 2024

10/10 Excellent

james

Stayed 1 night in Dec 2023

6/10 Okay

Liz

Traveled with partner
Stayed 1 night in Dec 2023

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was super dirty
Stayed 2 nights in Nov 2023

4/10 Poor

Aaron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Friendly staff, heater worked great, comfy pillows, and thankfully we didn't notice the smell other reviewers described! Cons: Broken Ice machine, Broken vending machine, Broken exhaustvent in bathroom, Broken light (flashing) in bathroom, Broken outlet (missing cover plate that protects the live wires). We will most likely never start here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tisa

Traveled with group
Liked: Cleanliness, staff & service, amenities
The front desk staff were excellent! She helped resolve a booking issue with Expedia so I wasn't charged for two nights instead of the one that I had reserved online. There were issues with the building and the staff worked really hard to work around it.
Stayed 1 night in Aug 2023

4/10 Poor

Amanda

Traveled with family
Disliked: Amenities, property conditions & facilities
Parking lot has several large potholes, breakfast was good-long wait for replenishment of hot items. Strong odor throughout the building. Lights burned out in my bathroom along with broken bed-upon check-in. Reported to desk staff, nothing was done to remedy. Again reported at check-out. The bed in working condition was comfortable, limited linens in room.
Stayed 2 nights in Oct 2023

2/10 Terrible

Audrey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible stay. I paid for a king room and when I got there they didn’t have any available and put me in a double queen… then they said “if the room is still dirty when you get in there, just leave your bags in there and let us know and we will clean it.” That is the most peculiar thing I have ever heard of from a hotel. We got to our room and the beds were made, and looked like housekeeping had been through…. But the sheets had stains all over them and DOG HAIR all over. I took photos. I did see two different dogs behind the front desk while I was there. The hallway carpets were filthy and covered in debris the whole time we were there. And there is a sign on the 2nd floor that says “ice and vending” is downstairs…. But there is no vending…. And the front desk doesn’t sell snacks or drinks anymore because “people kept stealing them.” And the area is sketchy….
Stayed 1 night in Oct 2023

6/10 Okay

Emily

Disliked: Property conditions & facilities, room comfort
Hotel is old, walls are thin, smells a bit old. My room faced the highway and it was incredibly loud all day and night.
Stayed 2 nights in Oct 2023

6/10 Okay

Kate

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Abel

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Fair for the price
Missing toilet paper holder and coffee maker basket… was some flies in the room
Stayed 1 night in Oct 2023

10/10 Excellent

JEFFREY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay and Satisfied
In Wellington for 2 days to visit family and only spent time at the hotel to sleep. Very clean room, AC worked great. Hot water for bath and shower. Breakfast was very good with multiple options to eat and drink. When we visit (2 to 3 times a year) we've stayed at this same place for a number of years. Didn't get a chance to talk to staff so can't comment on them. Very satisfied.
Stayed 2 nights in Oct 2023

2/10 Terrible

Sonya

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby was filthy, dirty floor, dirt on tables , and surfaces. Behind front desk was a mess with all kinds of junk. They had huge dog behind the desk that got aggressive when we went to talk to them and it lunged and tried to jump over the counter but the guy grabbed it! The carpet on the second floor stunk like puke so bad we had to cover our noses. The pool area was filthy, unkept, dirty floor and moldy furniture. The pool was so cold it didn’t even feel heated nor did we feel that it would be safe to swim in given the conditions of the place! The man at the desk was not professional looking and had filthy hands with black dirt around his nails!! Disgusting! Our room was cleaner than the other areas and didn’t smell but we will NEVER GO BACK THERE!!!
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Run Down
Lots of leaks, missing ceiling tiles, there was cat food on the floor so it obviously wasn’t cleaned, black mold coming through the bathroom wallpaper in shower and the carpet throughout was damp. Back door does not lock. Frond desk people were very friendly but the building needs lots of work. Good pillows and bed.
Stayed 1 night in Oct 2023

2/10 Terrible

Stacia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
NOT GOOD! I blame Choice Hotels
Walked in about 1030 or 11 PM. Booked room for two adults and one 8 year old child, literally 30 minutes in advance. Said kids was free. Nope they charged. It was late so I could deal with that. Walked into hotel lobby and it was extremely hot. No AC, construction underway, but there’s no mention of that on their website. HUGE MISTAKE, shame on you Quality Inn, Choice Hotels. I got our key, walked down the stinky hallway. Our door wasn’t even closed and locked. I just pushed it open. I walked to the window and thought OK, I’ll open the window. The window led to a hallway. No fresh air would be in that room. Within less than two minutes, I walked back to the front desk gave him the key back and said we are leaving. I will say the desk clerk was kind and understanding. he said since you booked third-party you need to go through them but I don’t see a problem in getting a refund. I just got off the phone with Hotels.com. And I got my refund. Thank you Hotels.com. Suggestion for Choice Hotels: when one of your hotels is under construction and the AC, or maybe the heat is out of service state that plainly on your homepage.
Stayed 1 night in Sep 2023

4/10 Poor

Har

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the ice machine was out of service for our entire visit. Front desk person said she would go buy some whenever a helper came in to cover the desk. Two hours later still no ice, so we went next door and bought our own.
Stayed 1 night in Aug 2023

6/10 Okay

Susan

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Updates
This is a quality hotel and it is in the process of updating it's air conditioning systems.
Stayed 1 night in Aug 2023

2/10 Terrible

William

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We arrived on a 90 degree day to find that the hotel's air conditioning had been out of service for a several days. They allowed us to cancel our reservation but had to scramble and find another hotel. The nearest hotel was 10 miles away. The reservation was made a day before arrival and should have known about the hotel problems at the time we booked it.

2/10 Terrible

Montana

Stayed 1 night in Jul 2023

4/10 Poor

Vance

Traveled with family
Disliked: Property conditions & facilities, room comfort
Sleepless in Quality Inn Wellington CO
The place feels like it hasn’t been touched since the 1970’s. Upon check in we were told the air conditioner was not working. Too late and too tired to change booking we stayed. Entering room there was a fan on & screen window open that didn’t close. Good thing we were on the 3rd floor security wise. Oh and the ice machine was broken.
Stayed 1 night in Jul 2023

2/10 Terrible

Kenneth

Disliked: Room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

RAIANA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was terrible. Their AC was out and our room reeked. Did not smell clean at all and we found our bath tub to be dirty like it wasn’t cleaned from previous people. Our room had no trash can and they had maintenance men working right by our window at 6am which was terrible considering we had to have our window open due to no AC. NEVER will stay there again or recommend it.
Stayed 1 night in Jul 2023

4/10 Poor

Kylee

Stayed 1 night in Jul 2023

2/10 Terrible

Jeffery, Platteville

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Wayne

Disliked: Staff & service, property conditions & facilities
Property was in renovation, from failed AC chilled water pipes, was 108 outside. Because of Cheyenne's rodeo hotel rooms were a premium. This hotel was charging a premium, but the hotel should have been shut down as renovation has been going on for over two months. The ice machine covers were missing and the wiring was all exposed, very dangerous. No notice posted on Expedia. I will never stay at a Quality Inn again.
Stayed 1 night in Jul 2023

2/10 Terrible

Kaitlyn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY AS FAR AS POSSIBLE!
The hotel had absolutely no AC and no fans. Granted, they let us know at checkin there was no ac, but failed to tell us anytime prior and we had no other choice. We paid $400 to be sent to a room that was unmade with no towels with the worst smell imaginable. We then got switched to a different room that was made with towels, but the even worse of a smell then the first room. We ended up only “sleeping” for 2 hours because we were that worried about the cleanliness of everything after there was a stain on one of the beds and stains on towels. I will never regret a decision more in my life then staying at this hotel!
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Overpriced
Hotel is under renovations. A/C was out and it was hot. Staff was friendly. Breakfast was overcooked. They should not be able to charge peak rates when they csnnot offer all amenities offered.
Stayed 1 night in Jul 2023

2/10 Terrible

Pablo

The place was ok but they had no ac so we had to have the windows opened. I had to drive all day the next day with only 3 hours of sleep due to the loud noise of the passing cars and the unbearable heat.
Stayed 1 night in Jul 2023

6/10 Okay

Luis

Never got to stay because Expedia would confirm the stay but then the hotel would cancel because no available rooms
Stayed 1 night in Jul 2023

4/10 Poor

Leanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air Conditioning was out in the entire building. No individual room A/C. No fans provided. The windows could be opened, but bright Security lights shown straight in to the room. Guest were loud late at night, and staff did nothing to get them to quiet down. Short staffed, only one young lady working.
Stayed 1 night in Jul 2023

2/10 Terrible

Whitney

Stayed 1 night in Jul 2023

10/10 Excellent

Rachael G

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. Check-in was easy.
Stayed 1 night in Jul 2023

2/10 Terrible

curtis

Stayed 1 night in Jul 2023

10/10 Excellent

Robynn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always helpful. Rooms were quiet and clean. Reasonably priced.
Stayed 2 nights in Jun 2023

2/10 Terrible

Mary Luz

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Wayne C.

Stayed 1 night in Jun 2023

2/10 Terrible

Laura

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No room saved for our reservation
We got in late and there was a note on the front door facing inward that there was no ac in the whole building. Once I approached the desk the lady was super sweet & dealing with an impossible situation as my room, like the gentlemen in front of me, had been double booked. Someone was already in the room we were slotted for and the reservations were such a mess that she wasn’t sure what room was available. The lady at the desk needs a raise for walking into such a crappy situation & those with reservations should have been called & told about the ac issue as trying to find a room at 1 am for a family of 4 is not a great situation.
Stayed 1 night in Jun 2023

4/10 Poor

mark

Disliked: Cleanliness, property conditions & facilities
Bad building terrible maintenance
Stayed 1 night in Jun 2023

4/10 Poor

Jill

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning was out. Our door to our room wouldn’t close unless we pushed super hard on it. Halls smelled musty.
Stayed 1 night in Jun 2023

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff. Awesome room.
Stayed 1 night in Jun 2023

4/10 Poor

Jeffery

Disliked: Staff & service, room comfort
Terrible
Air conditioning was out and would not change rooms to room not daxi g interstate. Did not sleep due to interstate traffic all night.
Stayed 1 night in Jun 2023

4/10 Poor

Jessica

Traveled with family
Liked: Staff & service
This hotel is great as far as location. But the beds were not comfortable, the AC is broke and no one mentioned that, there’s no fridge in the room and the wall paper was falling off. The staff was super nice and great. We didn’t stay long due to the fact that the AC was broke and it was super hot out.
Stayed 2 nights in Jun 2023

4/10 Poor

Dennis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The air conditioning was broken. There was no bottom sheet on the bed. The room door did not lock when leaving the room. The door lock bar was misaligned so that it was unusable. The ice machine was out of service.
Stayed 3 nights in Jun 2023

2/10 Terrible

Connie

Stayed 1 night in Jun 2023