James Cook Hotel Grand Chancellor

4.5 star property
Luxury family-friendly hotel, walk to Botanic Gardens
VIP Access

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your current months are April, 2024 and May, 2024.
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May 2024

James Cook Hotel Grand Chancellor

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Exterior
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Buffet
Concierge desk

Overview of James Cook Hotel Grand Chancellor

8.4

Very Good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Babysitting
  • Room service
  • Restaurant

Explore the area

147 The Terrace, Wellington, 6011
  • Popular LocationWellington Central Business District1 min walk
  • Popular LocationWellington Cable Car1 min walk
  • Popular LocationWellington Station10 min walk
  • AirportWellington (WLG-Wellington Intl.)17 min drive
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

Suite

  • 645 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, Harbor View

  • 646 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Family Studio, 2 Double Beds

  • 645 sq ft
  • Sleeps 5
  • 2 Double Beds

Terrace Room

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Wellington

Located near the beach, James Cook Hotel Grand Chancellor is in Wellington CBD, a walkable area in Wellington with good shopping. Te Papa and Carter Observatory are cultural highlights, and some of the area's notable landmarks include St Paul's Cathedral and Old St Paul's. Traveling with kids? Make time for Wellington Zoo, or check out an event or a game at Sky Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and ecotours nearby. Guests appreciate the hotel's central location.

What's nearby

  • Wellington Central Business District - 1 min walk
  • Lambton Quay - 7 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • Collective Coffee Shop - 2 min walk
  • McDonald's - 7 min walk
  • Starbucks - 5 min walk
  • Lazy Juan - 1 min walk
  • Two Grey - Café, Bar & Eatery - 4 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Enjoy a meal at the two onsite restaurants. In addition to a gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Wedding services, a porter/bellhop, and 8 meeting rooms
  • Concierge services, a front-desk safe, and a 24-hour front desk
  • Guest reviews give good marks for the breakfast, convenient parking, and central location
Room features
All 269 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, mini fridges, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services
  • Weekly housekeeping

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on Mar 31, 2024 start from $78.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at James Cook Hotel Grand Chancellor?

Self parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral, and Carter Observatory. Te Papa and Old St Paul's are also within 15 minutes. Wellington Station is 10 minutes by foot.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 452 out of 1001 reviews" "
Rating 8 - Good. 359 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Edwin, Campbell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just another average hotel, not bad not great
Stayed 2 nights in Mar 2024

10/10 Excellent

Krista

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Would definitely come again if in the area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kellyann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Gena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing I would say. Please ask if we are done with our plates before you take them off the table. Very rude. I would have fork in hand and she would be taking my plate. Other than that the stay was wonderful.
Stayed 3 nights in Mar 2024

8/10 Good

Sheralee

Traveled with group
Liked: Cleanliness, staff & service, amenities
Really lovely staff, super thoughtful and helpful! We loved the good mornings from the staff including the cleaners. However, the beds them selves and the bedding is really average. The morning of check out 8:30-9am we were sleeping and a staff member had lightly knocked on our door and entered before we yelled out we were still in there. An announcement of some sort would have been appreciated especially since we are two females. Check out is at 10am. Other than that loved that there were cafes and facilities on site.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 2 nights in Mar 2024

6/10 Okay

Jo

Traveled with family and small children
Liked: Cleanliness
Nice location, but the room was very dated and carpet smelled funny.
Stayed 1 night in Mar 2024

6/10 Okay

Tania

Traveled with partner
Have stayed before which was great. This time, it was very average.
Stayed 1 night in Mar 2024

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to have carpark & easy walking distance to facilities.
Stayed 1 night in Mar 2024

4/10 Poor

Fiona

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was okay and but the toilet in our bathroom was installed right next to the wall with no leg room.
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Wellington (WLG-Wellington Intl.)