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Reviews of Harzer Kultur- & Kongresshotel Wernigerode

4 out of 5
Harzer Kultur- & Kongresshotel Wernigerode
Pfarrstrasse 41, Wernigerode, ST

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 226 reviews" "
Rating 8 - Good. 89 out of 226 reviews" "
Rating 6 - Okay. 23 out of 226 reviews" "
Rating 4 - Poor. 5 out of 226 reviews" "
Rating 2 - Terrible. 3 out of 226 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh Patrick

Stayed 4 nights in Aug 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located in Wernigerode
Centrally located in Wernigerode, short walk from the station and a short walk to the main shopping area. Bit of a longer walk to the castle. Room was a good nice, nice shower, beds comfortable. Breakfast was included, and was okay.
Stayed 1 night in Mar 2022

10/10 Excellent

Youssef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs aircon.
For the price we paid I would really have expected air con in the room, it was uncomfortably hot. They also seemed to have a coach party taking over the breakfast room. Appart from that we have some very nice food in the hotel restaurant, and the beer was good too. The room was comfortable (apart from the temperature), the staff spoke English and were able to provide luggage storage during the day we departed.
Stayed 1 night in Aug 2020

8/10 Good

Lai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. Excellent breakfast. Have to pay for parking. Wireless connection didn’t work throughout stay.
Stayed 3 nights in May 2019

8/10 Good

Nick, Manchester

Liked: Cleanliness, staff & service
Despite its size and the number of guests & tour groups, this hotel is surprisingly quiet other than in the very busy dining room.The reception staff are efficient and pleasant; we couldn't check in until 3pm, but left our luggage upon arrival. The rooms aren't luxurious but everything worked and the aspect was enjoyable; courtyard rooms might be a little noisier in hot weather if there are people in the courtyard. The best aspects for us were the possibility of evening dining on site (everyday self-service buffet or separate grill type restaurant), and the location.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here to visit Wernigerode and hike the Brocken. Easy walk from the train station and to the town marketplace. Staff was friendly and helpful - they stored my luggage after checkout so I could hike. Room was comfortable with windows you can open to get fresh air.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional congress hotel does most things well
Comfortable but not luxurious congress hotel. Did most things well. Great location near station and town centre

10/10 Excellent

Mark, Bicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wernigerode visit for HSB steam trains
A great hotel just a few minutes walk from the railway station and the town centre. Good plentyful selection of breakfast items. Only issue was they tried to charge me for 3 adults on the City tax €7.50 instead of 1 adult and 2 children at €5 so check you receipts carefully. Will def stay again tho.

10/10 Excellent

Shaun, Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel
The hotel is a excellent location, great size rooms, quality breakfast with lots of choice, staff very helpful and a great bar

10/10 Excellent

Drew, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great place to stay for sightseeing the city, castle and is close to the train station...

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Competent but no soul
Certainly a well run hotel, but a bit on the corporate side, lacking in character. However, included breakfast was extensive and staff friendly. However, Wernigerode has many hotels with much more character.

10/10 Excellent

Nikki, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
The service was fantastic - the room was comfortable and VERY roomy - I would stay here again in a heartbeat. It was within walking distance of the middle of town (Wernigerode) which was wonderfully quaint. They had a great Walpurgis festival going on - there's a shuttle up to the castle - parking was secure and VERY reasonably priced. Breakfast had many options and service was again wonderful. Will stay here again - great place if you want the historic railroad, too!

8/10 Good

Rose, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel overall but staff not great
Our extended family had 3 rooms for 2 nights. The hotel itself is nice. Great location and breakfast buffet was fantastic but the staff was hit or miss. Don't get misled and agree to get the "tourist book" which you have to pay for upon checkout unless you understand what it is and if you will use it. One of our rooms overlooked the parking garage and there was a lot of noise throughout the first night and the hotel front desk was not at all helpful in that case ("There is nothing we can do"). Finally, when I went down to breakfast I put the "Do not disturb" sign on the door (It actually is a thing you put in the key card slot so there's no mistaking it) but the cleaning crew ignored it and went in the room all the same. In many hotels the staff speak very good English but not here. However the hotel electrician was very nice and helpful and the restaurant staff were delightful. The rooms were clean and comfortable but the Wi-Fi which we paid for didn't work well. We had to go into the hallway to get good reception which defeats the purpose when you purchase 24 hour Wi-Fi because you want to be able to use it when you relax. We stayed here because we wanted a place that included breakfast (well worth it) and parking. The clerk upon check-in could have mentioned that you can pay for parking at the front desk which is very convenient, but we only were told about it at check-out.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean and well positioned
Good, clean hotel. Well positioned in the town. All the staff were very helpful and polite

10/10 Excellent

Roger, York, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
A very busy hotel with many bus tour group guests but the quality of the service and the quality, quantity and availability of the buffet style breakfast and dinner were all excellent. Guests staying for several nights had their own reserved tables for dinner and the service by the Head Waitresses (sometimes a blonde haired lady and sometimes a reddish haired lady) regarding ordering of drinks was exceptional.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sehr freundlich. Hotel ist sehr sauber und modern. Liegt zentral in der Innenstadt.
Stayed 1 night in Mar 2024

8/10 Good

Julio Cesar

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, super Lage und Ausstattung. Es war bestimmt nicht der letzte Aufenthalt dort!
Stayed 1 night in Feb 2024

6/10 Okay

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Wilfried

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, super Service, sehr geschmackvolle Einrichtung, zentral gelegen
Stayed 3 nights in Jan 2024

10/10 Excellent

Karl-Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel, würde jederzeit wieder hinfahren
Stayed 1 night in Dec 2023

10/10 Excellent

Gijsbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Markus

Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Stayed 1 night in Nov 2023

10/10 Excellent

Thorsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel für Familien. Ein gut ausgestatteter Spielraum hat unseren Kindern (7 & 3) Jahre sehr gut gefallen. Das Frühstück war sehr gut und zeichnete sich durch eine sehr große Auswahl aus.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Aufenthalt in Wernigerode
Gutes, ziemlich großes Hotel in der Altstadt von Wernigerode. Parkplatz findet man für 8Euro /Tag im benachbarten Parkhaus. Frühstück ist gut und umfangreich. Zugang zum Spa-Bereich ist enthalten
Stayed 2 nights in Oct 2023

10/10 Excellent

Holger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
War super - so wie es erwartet habe.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal. Sehr gutes Frühstück. Parkmöglichkeit im Parkhaus. In Nähe der Innenstadt
Stayed 1 night in Sep 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service
1
Stayed 3 nights in Sep 2023

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
professionelles Haus, nahe zu Bahnhof und City
professionelles Haus, nahe zu Bahnhof und Innenstadt
Stayed 1 night in Aug 2023

10/10 Excellent

Ole

Stayed 1 night in Jul 2023

6/10 Okay

Lars

Traveled with family
Liked: Cleanliness, staff & service
Godt beliggende hotel. Dog ingen aircontion!
Stayed 2 nights in Jul 2023

8/10 Good

Lars

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Wolfgang

Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Stayed 1 night in Feb 2023

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war super,sehr freundliches Personal!
Stayed 1 night in Dec 2022

10/10 Excellent

Matthias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes und gut organisiertes Hotel.

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel , liegt sehr zentral…
Stayed 1 night in Oct 2022

8/10 Good

Hans-Günther

Liked: Staff & service
Teilweise müssen die Zimmer saniert werden
Stayed 1 night in Oct 2022