Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2013 on Hotels.com
4 out of 5
for Everyone
by amos from scotland

centrally placed hotel

Posted Oct 21, 2013
Pros: well placed for town centre
Cons: tea and coffee facilities in room
Location: HSB steam trains up the BROCKEN mountain, and Wernigerode castle well worth a visit.
hotel was well furnished. However no tea or coffee facilities in room. reception closes at 10pm. We contacted hotel to say our train to Wernigerode would not arrive from Koln until 10.20 PM I phoned hotel to advise late arrival but reception was closed. we had to find alternative accommodation for the Saturday evening. Expedia did not supply me with E mail address so I could confirm in writing. The hotel admitted error in failing to tell staff of our late arrival.
4 out of 5
by A verified traveler

Posted Jun 9, 2012 on Hotels.com
Great location and very friendly service. Even if optional, but $5 per day for parking and $10 per day for breakfast (was not included) a bit too pricy. But I'd recommend it otherwise.
5 out of 5
for Couples
by A verified traveler from Paderborn

An excellent hotel at a good price!

Posted Dec 29, 2010
The hotel was in a good location and rooms, central areas and pool were all of a high standard and spotlessly clean! Wernigerode is a truely beautiful place and I hope to return at some stage and if so, I would seriously consider returning to this hotel. Watch out for the hotel parking charges which were not told about in advance and be sure to take your German phrase book as not much English is spoken throughout the town.
5 out of 5
by A verified traveler from Berkshire

Comfortable bolthole below the castle

Posted Aug 11, 2009
Fully refurbished medium size hotel, with luxury fittings and furnishings. One of the few hotels in central Wernigerode with own parking, only 3 minutes walk from the pedestrian zone. Pool and fitness centre not tested. Beautiful verandas/balconies with the view of castle and the abbating stream.
5 out of 5
by A verified traveler from Sydney

Luxury hotel with smashing views

Posted Aug 6, 2008
Cannot speak highly enough of this hotel. It was a little on the expensive side, but worth it. The room was small but not tiny, the furnishings very classy, bed comfortable, bathroom fittings modern, views out the window of the castle were superb. Rooms were very quiet, and the windows open for fresh air. Staff was unobstrusive and very polite, and some spoke good English. Internet was good price at 5 Euro for access for duration of stay. Buffet breakfast had good selection, all fresh and tasty. Would definitely stay there again.