Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
2.0 Service & staff
3.0 Room comfort
1.0 Hotel condition
They paid and stayed.
by A verified traveler from Swindon, UK
Kaiserhof Bad Pyrmont - noisy and no hot water!Posted Apr 12, 2011 on Hotels.com
I had a terrible three night stay at this hotel. I require three simple things to be happy from a hotel: good sleep, a good shower and a good breakfast. This hotel managed one out of three. The room walls are pretty flimsy, so I was kept awake by noise from the stairwell until 2am and then woken up every morning by the chap above me who got up at 5:30am every day. Even with earplugs, I got hardly any sleep at all. The water on day one was only tepid. On day two there was no hot water at all - I phoned down to reception and they said 'yes, we know about this - there is a man working on it but we don't know when it'll be fixed - ok?'. Well, no, that's not ok actually. No compensation was offered. On day three the water was cooler than body temperature, so unsatisfactory to say the least. The breakfast was pretty good and the staff were very friendly but it's not good enough for one of the largest hotels in Bad Pyrmont. As an aside, it's worth noting that it takes two hours on the train each way to get to to and from the Hannover Messe. Do factor this in if that's why you're staying...