Customer service with a personal touch was top notch!
Chose to stay at this hotel rather than a downtown or central hotel so that the family could be close to West Edmonton Mall while I was occupied with work obligations. Clean, bright decor, recently renovated, good fitness facilities and pool. However, it was the staff that made the difference. Right from the outset, they went above and beyond: offering beachballs to the kids for the pool, delivering 2 free movie passes as a thank you for staying several days, taking a personal interest in the wellbeing of our family - the service here was absolutely amazing.
Gary from Calgary
This West Edmonton hotel is within 12 km (7 miles) of Fort Edmonton Park, the Alberta Legislature Building, and downtown …More
I really enjoyed my stay although it was short for one night.the staff is friendly and professional.the room is very spacious and clean.The break fast was good.the location is amazing for easy access to west Edmonton mall and the highways.Do not miss the hot tub of the swimming pool.I will stay here again
Moe from Saskatoon
This hotel is located in Edmonton (West Edmonton), close to Edmonton Event Centre, West Edmonton Mall, and Palace Casino …More
Very clean, but basic hotel close to the West Edmonton mall. Front desk staff were great and met our request for a room change without any problem. Within 2 minutes of entering our new room the manager called to ensure that we were happy with it. Great customer service and would definitly stay there again when we travel to Edmonton.
Also has an ajoining restaurant which is an added bonus.
This eco-friendly hotel is located in Edmonton (West Edmonton), close to Oasis Centre, West Edmonton Mall, and Palace Casino …More
Bathrooms were in excellent condition. The location was ideal for the appointments I had at the hospital and insurance company. The bed was comfortable. Overall cleanliness in the room, halls and entrance was great.
This eco-friendly hotel is located in Edmonton (West Edmonton), close to Palace Casino, Edmonton Event Centre, and West …More