View from property

Reviews of Andromeda Hotel

4 out of 5
Andromeda Hotel
Albert I Promenade 60, Kursaal Westhelling 5, Ostend

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 403 reviews" "
Rating 8 - Good. 128 out of 403 reviews" "
Rating 6 - Okay. 28 out of 403 reviews" "
Rating 4 - Poor. 3 out of 403 reviews" "
Rating 2 - Terrible. 4 out of 403 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Lovely hotel, staff are very friendly and facilities were excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right on the boardwalk and beach. Beautiful rooms facing the water with balcony. Pricey but great view. Nice pool area, with some times dedicated just to adults. Minibar with nice drinks as well. Breakfast included, good options but not great quality. But breakfast is not why to stay at this hotel. Helpful staff.

10/10 Excellent

Mrs Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Melissa A

Traveled with family
Wonderful room, facilities, and breakfast. Great hotel for a splurge!
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with sea views. Beautiful, spacious room with balcony. Tub and shower. Lots of functional space for clothes and beach goodies. Separate toilet space. Nice breakfast selection included with the room, but breads were not great. Wonderful pool and sauna area though. Walkable to all things Ostende. Highly recommended.
Stayed 3 nights in Aug 2022

8/10 Good

Ali

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Clement

Stayed 1 night in Jul 2022

8/10 Good

Erica

Stayed 1 night in Jan 2022

8/10 Good

Karolien

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend getaway
It was amazing! Location is perfect right on the beach and very family friendly, variety is amazing at breakfast, high chairs available. Rooms are comfortable and we loved Their wellness area, covid protocols are good and easy to follow
View from room
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, beautiful view, fantastic stay
The hotel is in a perfect location. The staff were mostly all very friendly (a few in the bar could be a bit more welcoming). The service was great. The breakfast was very nice. All in all it was a wonderful stay and I would definitely come back.
Stayed 2 nights in Jun 2021

8/10 Good

Dasuke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Cecile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

DANIEL NICOLAE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view from the window
Stayed 1 night in Feb 2020

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hotel
this hotel is fantastic, the breakfast is super, big choise, and the room is open till 11,00 clock, reception very friendly, the hotel is very good situated, just on the beach
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on beach. Big pool. Very clean, room condition excellent.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is very clean and comfortable although in common with a lot of Belgium hotels a little basic with very little frills. Very good position on the seafront and central to other parts of Ostend. No restaurant but many within a short walk.
Stayed 2 nights in Mar 2019

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Mr Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value and modern hotel in Oostende
A very brief stay, only 1 night - possibly the cleanest hotel room I have ever stayed in, a big well done from me and immaculately presented. Excellent TV with international channels. Warm and comfortable as i travelled in the winter time, amazing view from Breakfast Room. Breakfast was very good. Will stay again on next visit.
Stayed 1 night in Dec 2018

10/10 Excellent

Teresa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront hotel. Elegant and comfortable. Ask for sea view room. Would definitely recommend
Stayed 2 nights in Oct 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location in Ostend
Nice hotel on the boardwalk with great swimming pool and good breakfast. Family room was a bit tight but clean with a very large balcony and a good view of the city. Parking was a bit expensive €20-25. Friendly staff. Good for kids. We will definitely return.
Stayed 5 nights in Oct 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
An suprsingly excellent hotel choice. Rooms were small but really well organised. Bathroom and shower facilities we're very modern. Good location too.
Stayed 3 nights in Jul 2018
Response from Marlies De Meester on Aug 6, 2018
Thank you so much for your feedback. We appreciate it very much and hope to see you again soon!

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
We always book a room with sea view, we love being able to open the curtains and there is the sea. Lovely breakfast room overlooking the beach. Good choice of food. Nice bar and outside area where we enjoyed a couple of cocktails. Love it. Would not stay anywhere else.
Stayed 2 nights in Jun 2018
Response from Marlies De Meester on Aug 6, 2018
Thank you so much for your feedback. We appreciate it very much and hope to see you again soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the stay was very good. However, the lady who checked us in was rude.
Stayed 7 nights in May 2018

8/10 Good

Abi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely sea view. I was disappointed that people below our room complained about my kids walking around the hotel room. I was shocked that they hit their ceiling really loud to prove a point and got the hotel staff to call our room and complain. The rooms and not sound proofed enough. The hotel guests are mainly over 50s. If the balcanoy door is left open for a few minutes, the room can fill up with flies from outside.
Stayed 1 night in May 2018
Response from Kobe Labath on May 15, 2018
Thank you so much for your kind words. It is unfortunate that you had to endure a noise complaint , but when a hotel guest tells us to call a room because they feel that there is a lot of noise coming from there , we have to respect that guest's wishes. The flies sometimes come when the weather is rainy , however , they are totally harmless. Kind regards

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach location
Perfect location just steps away from the beach and boardwalk. Breakfast had a lot of variety for kids and adults. Staff was very friendly.
Stayed 2 nights in Sep 2017

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay at the Andromeda, the hotel is excellent and staff are very helpful and friendly. We had a beach view room on the 4th floor and we loved it. I have been coming to Ostend for nearly 50 years and this is the best hotel I've stayed in
Stayed 4 nights in Jul 2017

10/10 Excellent

R, Lymm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with superb location on Ostend promenade.
Stayed for three night in June. The hotel is located on Ostend's famous promenade, placing the hotel at reach for all of the attractions in central Ostend. The room was large, clean and included a balcony. The breakfast was fabulous, with everything you could want for [including procesco should you want]. Helpful staff, though their 'robotic' concierge was unreliable.
Stayed 3 nights in Jun 2017

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very modern, staff very friendly, great location.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, room comfort
Amazing sea views, central comfartable beds
The hotel is undergoing renovations therefor I was upgraded from a seaview to a seaviewroom with terrasse. Amazing views. Very nice modern room, very good bedding I slept very well from the first night which is unusual for me. They were paying attention in the renovations and really only operated powertools as from 9.30.

4/10 Poor

Christopher, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
nice hotel in future
Hotel being refurbished as currently outdated. However, new areas of the hotel do look nice - like breakfast room. Ostend, being a breach resort, is very quiet outside of summer.

8/10 Good

Bob, Puyallup, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right on the beach
Staff was very nice and accommodating to our requests--early check-in and late check out. Beds were very comfortable. The breakfast room was moved to a new location within the hotel and was completely updated. The food was very good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not as described
The hotel was in a great location and the staff were very friendly. On arrival we were advised that all standard double rooms were actually twin rooms and they just push the beds together. We were also advised that by booking through hotels.com you will get placed in a back room with no view unless you specifically requested. We found out in arrival that to park the car was 25 euros a night to hire a garage underneath the hotel. The rooms were clean but lacked luxury, the pillows were flat and the carpet was wafer thin. The pool area was nice but the changing rooms again were basic with one shower only. Not what you would expect from a spa hotel. Overall we did enjoy our stay but the hotel was not what we expected from the write up on the Internet.

10/10 Excellent

Mike S, Ramsgate UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel next to beach.
I had stayed before at this hotel and knew what to expect. I was in a room with a sea view and wanted to use the swimming pool and Jacuzzi to improve my fitness. I used these facilities while the children were at breakfast and had breakfast at 1030 which was a reasonable hour. The staff were friendly without being too unctuous.

6/10 Okay

Paul, USA

Liked: Cleanliness, staff & service, room comfort
Good Stay in Oostende
Got the triple room. Very spacious. No a/c though so it was a little warm. The included breakfast was very good and the staff was very helpful. The physical facility is a little dated, as is the area.

10/10 Excellent

Kim, Cambridge area UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Just a business stopover but made very pleasant by the location right on the sea. Food was good if a little pricey, but again probably due to the location.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Good location and reasonable hotel
Good location, right on the beachfront. Our junior suites were spacious with excellent views. Swimming pool and spa also meeting expectations. Rooms however a bit dated, but didn't really bother us. On the negative side, we had enquired about getting interconnecting rooms and were told by the hotel to book two junior suites. Upon arrival we were told the junior suites did not have any interconnecting doors. For us this was a big disappointment as we have two small children and had ended up paying extra for junior suites in order to get interconnecting rooms which at the end did not eventuate...

10/10 Excellent

kylie, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
It was a pleasant stay, hotel staff were very kind and helpful. They advised some nice local pubs and restaurants. Food was nice in the hotel. We've been very happy to enjoy the outside bar with nice beers while watching children playing on the beach. Brilliant location to the seaside, and center.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is generally good. Downside is that the swimming pool is closed between 12 and 3 and they charge 13 euros to use the sauna, which seems rather excessive. There was a lot of noise from the Kursaal next door on the Saturday evening, which could be annoying for some. Restaurant is average.

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andromeda Hotel - big city standards by the sea
This hotel was right in the heart of Oostende and yet right on the promenade above the beach. The rooms were large, airy and modern, with soft very comfortable beds and all the additional items one might need. The restaurant was right on the promenade and breakfast was a very comprehensive buffet. The staff were all very friendly and helpful in every way possible. A very enjoyable stay and a hotel we would definitely revisit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities