Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
3.2 Room cleanliness
3.8 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by milly from england

terrible hotel and not as it shows.

Posted Jul 12, 2013 on Hotels.com
The hotel room was dirty and dusty the sheets over the bed had stains on them. The cupboards in the room had an old sink disused and very dirty i think it used to be self catering apartment. The leisure facilities were not included even though i asked for a hotel with a pool also nothing like the picture. I asked for a hotel with a car park and when i arrived the car park was full and they charged me 56 euros for 3 days in a public car park very unhelpful The breakfast was ok but not much of it I bought this stay for my husbands birthday present and was expecting the hotel to be alot better very very disappointing and not at all as described. I visit oestend quite regularly but will certainly not go back to this hotel .
3 out of 5
for Couples
by A verified traveler

2Day stay

Posted Dec 26, 2012
Pros: Breakfast
Cons: Rooms dated
Location: Brill
Staff at breakfast were brill.We think it was the manager at breakfast who very atentiveWonderful choice for breakfast,evening meal good.Swimming pool cold,but did enjoy. Rooms bit dated but bathroom was clean,great towels plenty hot water.
4 out of 5
for Shopping
by Sharon

Close to the Beach and near to all amenities

Posted Dec 19, 2012 on Hotels.com
The fourth floor corridor and our room were a little dated but the family room was massive and could have slept six. The staff in reception were very friendly and helpful and the breakfast was amazing, everything you could want. Not too much parking around so we paid extra for 24hours which enabled us to come and go and not have to find a space. Very near the beach
5 out of 5
for Everyone
by Steve from Warwickshire

A pleasent hotel and excellent value for money.

Posted Oct 10, 2012
Pros: Spacious Rooms
Cons: Nothing to add.
Location: Location is excellent a five - 10 minute minute walk to the shops. Tram stop available outside hotel.
This is the second time we have visited and found the staff most helpful. We only took breakfast but this was excellent. We used the pool but not the new facilities that have just been added to the "Wellness Centre" If we visit Ostende again next year this is the hotel of our choice. WiFi is available but strength depends on where you are in the hotel.