Ratings based on 16 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby J from London
Great building with character and history.Posted Jun 9, 2014
Cons: Rooms are actually quite large but this can be a bad thing if there is nothing but empty space in them as was the case with our room but cant complain
Location: Ostend is a nice little town. Nice bars in the centre and great moules frittes at Kombouis!
Simple room, maybe a bit overpriced but a clean and great building with lots of character and great location by the beach and a 10 minute walk in to the centre of Ostend. Would recommend.
for Everyoneby Fred from London
Fantastic location but poor quality roomsPosted Aug 19, 2013
Cons: Room quality
Quite expensive for what you get. Room was very very old & outdated and not in a great condition. The bathroom door even had a hole in. Staff's knowledge about the local area was very poor and also did not know the conditions of my booking, as to what's included/excluded. Overall very disappointed as this hotel is actually in a great location and can offer so much more.
for Everyoneby Gary & Joanne from Kent
A Once Grand HotelPosted Aug 12, 2013
Pros: Seafront Location, large rooms, comfortable beds
Cons: Parking charges
Outside of building needs some TLC but seafront location probably makes this an expensive thing to keep doing. One of the checking in staff was very pleasant one was very abrupt also wish we were told about guest parking rates when checking in as we used machine in lobby to pay which cost 38 euros instead of 10 Euros if paid at desk for one nights parking. Breakfast was nice but 20% of dining room chairs looked in need of recovering. Bar was very pleasant with a nice feel to it . Our room was clean spacious with a nice outlook and the beds were comfortable. Free bottles of water in fridge was a nice little gesture.
Recommendedby A verified traveler
great location.a bit run down outsidePosted Jul 25, 2013 on Hotels.com
great location.lovely building but a bit run down outside and in.but overall very satisfied
for Business Travelersby Scott from Scotland
pretty poorPosted Jun 26, 2013 on Hotels.com
Rooms were too hot and not clean
for Personal Eventby andrew from churchdown
Posted Apr 13, 2013 on Hotels.com
not first stay at this hotel and wont be are last staff are great and helpful food is first class in always wonderful hotel to stay in
Recommendedby A verified traveler
Lovely WeekendPosted Jan 9, 2013 on Hotels.com
Enjoyed our stay, didnt have a meal in the Bistro however, when i went in all the tables were reserved but we did have a lovely walk down to the restaurants on the promenade. One thing i found upsetting was the fact that the photos of the hotel showed a sauna and a whirlpool bath next to each other, this is incorrect, i asked the reception and they said they dont have that facility, my wife was looking forward to that which is a shame. On the all i enjoyed our stay and the buffet breakfast was wonderful.
for Personal Eventby andrew
Posted Nov 10, 2012 on Hotels.com
good hotel great staff always very helpful good food
by Sandy from Couple from England
Hotel needs work and some TLCPosted Oct 14, 2012
Pros: The breakfast was excellent.
Cons: Cleanliness. Towels were stained. Carpet needed taking up. Bed cover also needed a good wash.
Location: Good location as you can walk straight out onto the beach front.
The hotel is in disrepair once you get past the ground floor which looks great. The carpets are stained and numbers have fallen off the doors . Having said that the breakfast was excellent and the bed was comfortable. There were stains on one of the towels and the bed cover was also stained - The rooms need a bit of TLC and we were expecting more from this hotel.
Excellant beach location and close to downtownPosted Aug 19, 2012 on Hotels.com
Stay was 7.5 out of 10. Staff was friendly and service very good.