Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by J from London

Great building with character and history.

Posted Jun 9, 2014
Cons: Rooms are actually quite large but this can be a bad thing if there is nothing but empty space in them as was the case with our room but cant complain
Location: Ostend is a nice little town. Nice bars in the centre and great moules frittes at Kombouis!
Simple room, maybe a bit overpriced but a clean and great building with lots of character and great location by the beach and a 10 minute walk in to the centre of Ostend. Would recommend.
2 out of 5
Recommended
for Everyone
by Fred from London

Fantastic location but poor quality rooms

Posted Aug 19, 2013
Pros: Location
Cons: Room quality
Quite expensive for what you get. Room was very very old & outdated and not in a great condition. The bathroom door even had a hole in. Staff's knowledge about the local area was very poor and also did not know the conditions of my booking, as to what's included/excluded. Overall very disappointed as this hotel is actually in a great location and can offer so much more.
4 out of 5
Recommended
for Everyone
by Gary & Joanne from Kent

A Once Grand Hotel

Posted Aug 12, 2013
Pros: Seafront Location, large rooms, comfortable beds
Cons: Parking charges
Location: Excellent
Outside of building needs some TLC but seafront location probably makes this an expensive thing to keep doing. One of the checking in staff was very pleasant one was very abrupt also wish we were told about guest parking rates when checking in as we used machine in lobby to pay which cost 38 euros instead of 10 Euros if paid at desk for one nights parking. Breakfast was nice but 20% of dining room chairs looked in need of recovering. Bar was very pleasant with a nice feel to it . Our room was clean spacious with a nice outlook and the beds were comfortable. Free bottles of water in fridge was a nice little gesture.
4 out of 5
Recommended
by A verified traveler

great location.a bit run down outside

Posted Jul 25, 2013 on Hotels.com
great location.lovely building but a bit run down outside and in.but overall very satisfied
2 out of 5
Recommended
for Business Travelers
by Scott from Scotland

pretty poor

Posted Jun 26, 2013 on Hotels.com
Rooms were too hot and not clean
5 out of 5
Recommended
for Personal Event
by andrew from churchdown

Posted Apr 13, 2013 on Hotels.com
not first stay at this hotel and wont be are last staff are great and helpful food is first class in always wonderful hotel to stay in
3 out of 5
Recommended
by A verified traveler

Lovely Weekend

Posted Jan 9, 2013 on Hotels.com
Enjoyed our stay, didnt have a meal in the Bistro however, when i went in all the tables were reserved but we did have a lovely walk down to the restaurants on the promenade. One thing i found upsetting was the fact that the photos of the hotel showed a sauna and a whirlpool bath next to each other, this is incorrect, i asked the reception and they said they dont have that facility, my wife was looking forward to that which is a shame. On the all i enjoyed our stay and the buffet breakfast was wonderful.
5 out of 5
Recommended
for Personal Event
by andrew

Posted Nov 10, 2012 on Hotels.com
good hotel great staff always very helpful good food
3 out of 5
by Sandy from Couple from England

Hotel needs work and some TLC

Posted Oct 14, 2012
Pros: The breakfast was excellent.
Cons: Cleanliness. Towels were stained. Carpet needed taking up. Bed cover also needed a good wash.
Location: Good location as you can walk straight out onto the beach front.
The hotel is in disrepair once you get past the ground floor which looks great. The carpets are stained and numbers have fallen off the doors . Having said that the breakfast was excellent and the bed was comfortable. There were stains on one of the towels and the bed cover was also stained - The rooms need a bit of TLC and we were expecting more from this hotel.
3 out of 5
Recommended
by Gerhard

Excellant beach location and close to downtown

Posted Aug 19, 2012 on Hotels.com
Stay was 7.5 out of 10. Staff was friendly and service very good.