Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom San Francisco

good location, easy access

Posted Mar 11, 2015
Pros: First of all, a fantastic breakfast. Rooms were modern, Staff will help you.
Stayed twice in two different rooms. Fantastic location right off Jaffa St. and a 7 minute walk to the Old City. Lots of coffee cafes, ATM's, etc. nearby. No elevator but not a problem to me.
5 out of 5
for Everyone
by A verified traveler

First trip to Isreal

Posted Mar 9, 2015
Location: Old Jerusalem Jaffa Gate just a short walk away. Many restaurants and a market close-by as well.
We stayed here on recommendation from family. The room was good and the breakfast was excellent each morning. Plenty of places to walk nearby.
3 out of 5
for Everyone
by A verified traveler

Ottima posizione!

Posted Jan 8, 2015
Pros: La posizione
Cons: La loquacità del personale
Location: Posizionato in una bellissima zona commerciale vicina alla porta di Jaffa. Perfetto!
Complessivamente un buon giudizio dell'hotel. Unica pecca : mancavano i termosifoni e nei giorni in cui ho soggiornato io a Gerusalemme faceva molto freddo.Ma sinceramente non so se i termosifoni si usino in Israele. La stanza comunque era dotata di condizionatore che ci ha permesso di riscaldarla.
3 out of 5
for Personal Event
by Vidarfrom Risør

Hotel under renovation

Posted Dec 8, 2014 on Hotels.com
Hotel was booked, but when I arrived I was informed Hotel was under renovation and that I was re-booked to Eyal Hotel. Good location!
3 out of 5
for Everyone
by A verified travelerfrom groningen

Prima hotel lekker in het centrum van de stad

Posted Nov 11, 2014
Pros: Het leuke aan dit hotel is dat het dicht bij de Jaffo Street ligt waar de tram langs rijdt en je dus zo in de oude stad bent. leuk dak terras
Cons: betere en vooral langere bedden
Location: goed gelegen in het centrum en de Ben Jehuda
goede prijs/kwaliteit verhouding aardig personeel ontbijt is prima
4 out of 5
for Business Travelers
by DANIELfrom Sao paulo

Excelente localização!

Posted Nov 4, 2014 on Hotels.com
Excelente localização! Equipe do hotel me deu toda assistência que precisei com taxis, informações, etc...
2 out of 5
by A verified travelerfrom Santiago, Chile

Good location, but accomodation not too great

Posted Nov 2, 2014
Pros: Just the location
Cons: Re-do the bathrooms, install elevators
Expedia should advise when a hotel does not have elevators, special consideration for seniors travellers. On arrival we were told that the hotel have no elevators and no bell boys to help us with our luggages. Room was with musty odor. Bath room very small (towels were store in the bedroom closet!), and smelly. Water damage in ceilings and walls over and around the bathroom area
3 out of 5
for Overnight Stay Before Destination

emplacement ideal en plein centre ville

Posted Oct 28, 2014 on Hotels.com
habitué de ce site j'apprecie sa situation très central
4 out of 5
for Everyone
by A verified traveler

Perfect location for exploration

Posted Oct 26, 2014
This hotel has the perfect location just off the junction of Ben Jehuda St and Jafo St. Avi and his team were very friendly and professional. The room was large, clean and comfortable. Breakfast was excellent. We will stay here again on our next visit to Jerusalem.
5 out of 5
by jimmyfrom Hong Kong


Posted Sep 28, 2014 on Hotels.com
事實上我並無入住此酒店,當我到達時已差不多晚上11點了.,才知道酒店維修中,根本不能入住,我最終不知責任是歸hotels.com的問題,還是歸jerusalem inn的問題.問題在那我不深究,因為還在停留jeruslam inn的職員,知道事情後,已經立即安排我去入住了另一間酒店eyal hotel,和安排酒店付款的的士接送我過去,我最終是去了在400米左右hapi eyal hotel.事實上我非常滿意呢個安排,但最好還是有人可以先行通知我,從任何渠道.那樣我就可以直接去到eyal hotel不用浪費了時間,結果eyal hotel一樣俾到非常高質素的服務我,客房舒適,早餐好食,好多設備都非常新淨,服務員亦禮貌,剛好遇著猶太新年,我並無任何準備,不知道全城關門,但酒店亦即時安排了晚餐俾我,雖然收費好貴達180以色列貨幣,但依然是值得的.但我無法理解是為何浴室無沐浴露??是傳統的關係嗎?總體評分還是十分滿意