Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Very loud! Noise until 3:00 am

Posted Feb 20, 2015
There was a lot of noise until the early hours of the morning and the hotel staff didn't do anything about it.
5 out of 5
Recommended
for Families
by Williamfrom Moody

Great Pet Friendly Hotel

Posted Feb 19, 2015 on Hotels
Great Hotel to stay at when you travel with your 4 legged children (Dogs) Have stayed there many times as I pass through on way to Kansas City.
2 out of 5
Recommended
for Couples
by A verified traveler

Disappointing

Posted Feb 9, 2015 on Hotels
We stayed there a month ago and it was a 10 across the board. It is now under new ownership and has changed completely - even the mattresses have been changed out to and they were old and uncomfortable. Very disappointing.
3 out of 5
Recommended
for Business Travelers
by Patrickfrom Birmingham

Plain and Simple

Posted Feb 5, 2015 on Hotels
When I got to the hotel the receptionist was on the phone talking. After a few minutes she was still talking. I handed her my DL so she could check me in. She did so and kept talking. She handed me the key and pointed up the stairs, still talking. Got in the non smoking room and was OK. The people around me were smoking so it did not help. I smelled like stale smoke the next day. The bed was good and the water was hot. In the A.M. the breakfast was slim so I skipped it. Not too many options in town but this was the best of the bunch.
4 out of 5
Recommended
for Families
by Joefrom foristell

West plains value

Posted Feb 5, 2015 on Hotels
Not a lot of choices in west plains, but the hotel was reasonably priced and pretty clean. They were in the process of updating the breakfast area.
3 out of 5
Recommended
for Families
by Scottfrom Kansas city

good value, clean rooms.

Posted Dec 24, 2014 on Hotels
Decent hotel. Good rate. I would stay again.
Comment from Hotel Management
Mar 7, 2015 by Missy, Hotel Management
Thank you for your recent stay . .And we apprciate your time and filling out a responce. We look forward to serving you again in the future .
4 out of 5
Recommended
for Families
by Waynefrom Mobile, AL

West Plains review

Posted Dec 7, 2014 on Hotels
Very courteous staff. Helpful and friendly.
Comment from Hotel Management
Mar 7, 2015 by Missy, Hotel Management
Thank you for your recent stay and your positive comments. The staff and myself appreciate your business.
3 out of 5
Recommended
for Everyone
by A verified traveler

ok hotel

Posted Nov 29, 2014
Pros: bed was comfortable
Cons: needs updating
Comforter on the bed was stained hotel needs updating
Comment from Hotel Management
Jan 1, 2015 by Missy, Hotel Management
Thank you for your recent stay . We apolgize that your stay was anything but exceptional. We strive to be clean and frriendly . place for our guest to relax and enjoy . Thank you for sharing your experience with myself and the staff and we hope we will get to serve you agin in the future
1 out of 5
Recommended
for Families
by A verified traveler

Stay away!!

Posted Nov 27, 2014 on Hotels
The only redeeming feature of this stay is that the housekeeper really tried to keep the room clean. The sheets and towels were worn out. The heater was in poor repair and was very loud. Lastly the woman at the counter was rude and not helpful.
Comment from Hotel Management
Mar 7, 2015 by Missy, Hotel Management
Thank you for your recent stay and for leaving your comments . Myself and staff strive to provide a clean and well maintained property and friendly service. I am sorry to say sometimes in the service of things , things can go wrong. I hope you we are given the oppurtunity to be a service to you again and can show our freindly and clean rooms.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 28, 2014 on Hotels