Ratings based on 673 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted May 19, 2015
Everything was as expected. Staff was great at check in. Beds were clean. Hotel was right off of the highway and Tops and Wegman's was close by for groceries. I will go back again.
Comment from Hotel Management
May 20, 2015 by Jonchelle, Hotel Management
Thank you for sharing your experience of The Country Inn and Suites, Buffalo South for all to see. I'm glad you found our hotel to be ideally located, we are just off Interstate 90 at Exit 55 and minutes from great shopping at The Walden Galleria or McKinley malls. We're also right accross the street from Tops (as you mentioned), Wegmans and K-Mart. Thanks again for the nice comments and I look forward to being of service to you in the near future. Regards, Jonchelle Kobylski Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON

Nice facilities but far.

Posted May 18, 2015
Was a nice facility and our room was great but we were disappointed that it was pretty out of the way from decent dining and shopping locations.
Comment from Hotel Management
May 20, 2015 by Jonchelle, Hotel Management
Thanks for choosing to stay with us at The Country Inn and Suites, Buffalo South. Our location is ideally located directly off Interstate 90 at Exit 55 and just minutes from Walden Galleria and McKinley malls. We're also 1 exit away from Ralph Wilson Stadium, which is home of The Buffalo Bills. Thanks again for the comments and we hope to see you again in the near future. Regards, Jonchelle Kobylski Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norwalk, CT

Great place to stay.

Posted May 16, 2015
Pros: Professional staff and cleanliness of the hotel.
Cons: The only improvement does not have to do with the hotel. The Expedia rep gave me incorrect information r/e AAA rate.
Location: The location is central to the mall and dining.
I was very impressed with the room and bathroom being accessible for a disabled individual. I work for an insurance company whose clients are physically disabled with the majority of clients being wheelchair users. This hotel is very accessible.
Comment from Hotel Management
May 20, 2015 by Jonchelle, Hotel Management
Thank you for taking the time to write a 5 (FIVE) star review of The Country Inn and Suites, Buffalo South. I appreciate your comments regarding our accessible rooms, I'm glad you enjoyed your stay and I look forward to being of service to you in the near future. Thanks again and see you soon, Jonchelle Kobylski Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom jamestown,NY

Close to BNCC volleyball tournament

Posted May 11, 2015
The room was clean and the staff was courteous and attentive. My daughter enjoyed the pool. Nice breakfast buffet!!
Comment from Hotel Management
May 20, 2015 by Jonchelle, Hotel Management
Thank you for leaving a comment about your stay at The Country Inn and Suites, Buffalo South. I'm thrilled to read that you found our hotel to be clean and our employees to be courteous and attentive. I'm glad your daughter enjoyed our indoor heated salt water pool which is open until midnight. Thanks again for the nice comments and I look forward to seeing you on your next tournament at The Buffalo Niagara Court Center, located just 5 minutes from our hotel. See you soon, Jonchelle Kobylski Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect place to stay.

Posted May 11, 2015
Pros: Very clean and spacious rooms.
Cons: Breakfast options :)
Location: Niagara Falls.
Very friendly staff, clean rooms, free breakfast, parking available.
Comment from Hotel Management
May 20, 2015 by Jonchelle, Hotel Management
Thank you for taking the time to write a 5 (FIVE) star review about your experience at The Country Inn and Suites, Buffalo South. I'm thrilled you enjoyed your stay and our complimentary hot breakfast, which is served daily from 6am until 10am. Thanks again for the great comments, I will be sure to share them with our entire team. Thanks again, Jonchelle Kobylski Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleve

Posted May 5, 2015
We were a party of 5. Late check in. Staff was nice and helpful. Room was clean and comfy. Breakfast's options were a little limited
Comment from Hotel Management
May 7, 2015 by Jonchelle, Hotel Management
Thank you for choosing to stay with us at The Country Inn and Suites, Buffalo South. We're glad you enjoyed your stay and we look forward to being of service to you on your next visit to the Buffalo area. Regards, Jonchelle Kobylski Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bethlehem, PA

Nice hotel!

Posted May 5, 2015
The staff at the West Seneca, NY hotel was great. Helpful and friendly! The hotel was clean. Huge selection at breakfast buffet. Free cookies and coffee an added plus.
Comment from Hotel Management
May 7, 2015 by Jonchelle, Hotel Management
Thank you for taking the time to write a 5 (FIVE) star review of The Country Inn and Suites, Buffalo South. We're thrilled you enjoyed our complimentary hot breakfast which is open 6am-10am every day. Thanks again and we look forward to seeing you on your next visit to the Buffalo area! Regards, Jonchelle Kobylski Assistant General Manager
1 out of 5
by A verified traveler

Wedding Night

Posted May 4, 2015
I booked this hotel room for a bride and groom for their wedding night because it was close to the reception location. They checked in after their beautiful wedding only to be put in a room that smelled like raw sewage. The hotel must've been having some plumbing issues, did the housekeepers not notice this before they marked the room "clean and available"??
Comment from Hotel Management
May 21, 2015 by Customer Care, Hotel Management
Thank you for reaching out and writing your review. Our goal is to provide all of our guests with the best possible experience every time. We sincerely apologize that we failed you and do hope that you will give us the opportunity to serve you in the future. We assure you that we have used this situation as an opportunity to train our team to respond more effectively if this situation were to every occur in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff friendly, nice place to stay

Posted May 4, 2015
Comfortable with good breakfast. Close to expressway.
Comment from Hotel Management
May 6, 2015 by Jonchelle, Hotel Management
Thank you for taking the time to write a 5 (FIVE) star review of your experience at The Country Inn and Suites, Buffalo South. We're thrilled you enjoyed your stay with us and found our hotel conveniently located directly off Interstate 90 at Exit 55. Thanks again for the great comments and we look forward to being of service to you the next time your travels bring you to the Buffalo area. Regards, Jonchelle Kobylski Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom central ny

Nice hotel

Posted Apr 24, 2015
Loved the breakfast, and cookies in lobby were a special treat.
Comment from Hotel Management
Apr 25, 2015 by Jonchelle, Hotel Management
Thank you for sharing your 5 (FIVE) star review of The Country Inn and Suites, Buffalo South. We're thrilled you enjoyed your stay, thank you again for the great feedback and we look forward to seeing you on your next visit to the Buffalo area. As always, we will have chocolate chip cookies and hot coffee waiting for you! See you soon, Jonchelle Kobylski Assistant General Manager