Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Definitely A Good Place to Stay!

Posted May 19, 2015
Pros: Location, cleanliness, lots of free parking, FABULOUS staff, simple to locate, amenities including breakfast. Dog friendly!!!
Cons: Refrigerator/freezer did not seem to keep items as cold as they should, noted in 2 different rooms. Add a microwave to the breakfast area.
Location: Close enough to airport without being in the flight path, shopping in several directions, 2 groceries across the street & lots of great food nearby!
Arrived on Friday evening and was greeted immediately by refreshingly pleasant staff and given all the info needed to utilize any amenities. Each day we met different staff members of all job descriptions and ages and each one was just as pleasant as the last. None seemed to be too busy to assist any patron at any time. All seemed very genuine and willing to assist each other without the need to ask. The rooms were nice, plenty of room to spread out and be comfortable. Beds were comfortable and bedding was clean and more than the standard cheap sheets. The shower was roomy and had good water pressure. When we needed more towels, a quick call to the front desk was promptly answered and plenty of quality fresh towels were brought right to the door by a smiling and friendly staff member. The breakfast in the mornings was fantastic with enough choices for even the pickiest of eaters to find several choices. The hotel parking area and hallways were well lit and clean, the lobby and gathering areas were comfortable and adequately held several different groups of people. I would definitely stay here again and will make this my first choice in the Buffalo area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Refreshing

Posted Apr 25, 2015
Wonderful. Room was clean. Bed was comfortable. Exceeded our expectations. Staff were helpful and breckfast was delicious
5 out of 5
Recommended
for Families
by A verified travelerfrom Rochester, NY

Great Suite Hotel!

Posted Mar 5, 2015
Location: Less than 10 minute drive to BNCC
We stayed here one night for my daughter's volleyball tournament. It was great that our family of 4 could comfortably stay in one room. The staff was friendly, and welcoming. We will be back.
5 out of 5
Recommended
for Couples
by A verified traveler

Great place to stay!

Posted Mar 3, 2015 on Hotels
Hotel was great, close to the highway, very clean and lots of great amenities. The food buffet was also wonderful with lots of choices for breakfast and dinner which was great. Breakfast was also served til late in the morning unlike other hotels that only serve breakfast for an hour early in the morning. The only thing is there was a fan room in one of the bedrooms of the suite that was too loud at night. Overall, great hotel and definitely recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
hotel was very nice,staff was very friendly,breakfast was deliteful.would recommened to any one traveling with pets
4 out of 5
Recommended
for Families
by gregfrom buffalo NY

111

Posted Feb 22, 2015 on Hotels
it was nice
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2015
Very nice hotel! They were very helpful I needed to stay a few hours after check out they let me stay in the room with no extra charge.
4 out of 5
Recommended
for Couples
by A verified traveler

getaway

Posted Feb 17, 2015 on Hotels
It was nice getaway for my wife and I.
2 out of 5
by A verified traveler

Posted Feb 17, 2015
Pros: Nothing
Cons: Have staff available on probably one of most busiest weekends of the year.
No room service on the weekends. It was Valentine Day weekend. Day 1Check in went smooth and the staff was very pleasant. Didn't get much sleep due to the a loud banging noise during the night. The hotel ran out of clean towels and I had to take out the trash. The parking situation was the worst!!!. Had to drive around in circles to find an available parking space. The breakfast sucked due to the rude staff.
5 out of 5
Recommended
for Business Travelers
by Aniafrom Geneva, NY

Definitely Recommended!

Posted Feb 16, 2015 on Hotels
The quality of service was outstanding from the minute I had stepped foot into the hotel until the time I had check-out. I was greeted with a smile and the aroma of freshly baked cookies that were offered to guests, and received an invitation to join their 5:30 p.m. social that included free food and drinks. I was absolutely impressed with the cleanliness of the room. My bed was very comfortable as were the pillows (even though I am partial to down feather pillows, I did not ask the hotel if they had any). I used the hotel amenities of their pool and jacuzzi. To my delightful surprise, both used saline instead of chlorine. Their free breakfast included healthy options such as fresh fruit and yogurt. I had requested a late checkout of 12:30 but was detained on business and the hotel extended my checkout to 1 p.m. without hesitation. Highly recommend this hotel!