Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from England

Impressive hotel.

Posted Oct 2, 2014
Pros: Location
Cons: Should built more facilities like spa, sauna or swimming pool.
Location: Location is good as you have peace and quite. Not a lot to do near by but close to Arundel Castle.
Very nice hotel, pleasant staff, excellent food. I was a bit disappointed as Expedia said all rooms has whirlpool but when we get into our room there's no whirlpool. When we asked the staff they said there's is only two rooms with whirlpool.
5 out of 5
for Everyone
by Elena from London


Posted Nov 23, 2013
Pros: All! The old castle look - it is indeed 12 c castle, grounds, stuff, room, food, surroundings. .All 10 stars.
Cons: Can not even think about anything to improve.
Location: Old thatched roofs houses in Amberley village. South Downs around. Great choice for walks. Arundel Castle nearby. Can go to the coast ..
IF you want a fairy tale - this your hotel. Unbelievably beautiful, wonderful stuff, stunning room. I was upgraded to a special room with 4 poster bed. I had a secret room which let me on the wall of the castle. Dinner to dream about. I have eaten in a lot Michelin stars restaurants - this one is better. Dream to come back! Beautiful village next to the hotel. Recommended to all if you can afford it.
5 out of 5
for Couples
by Ken and Alice from Fort Worth, TX, USA

Pretty and Peaceful Setting if you can afford it!

Posted May 28, 2013
Pros: Peaceful setting, beautiful grounds, storybook Village of Amberley. Walk to the pubs outside of town for some great food, drink, and atmosphere!
Cons: No one knew how to make the newfangled wireless thermostats work - hopefully they will have them figured out before the hot summer days arrive.
Location: Easy to get to by train, about 1.5 hrs southwest of London, in the beautiful countryside
For the price per night ($500), it should be superb. This is a beautiful property and if you can afford it, a very peaceful and pretty place to spend some time. We were probably not the "typical" guest at this hotel, but we decided to pay the price for 2 nights just so we could experience the castle and grounds, and the little town of Amberely, which is just out the back gate of the castle grounds. The only issue we had was it was a bit warm in our room, and the thermostat wouldn't work correctly. The room had apparently just been upgraded and remodeled, and no one there knew how to make it work. They moved us to a more expensive room without charging us more, and, unbelievably, we had the same issue in that room. We ended up just opening the windows so we could sleep comfortably, luckily it was cool outside so it worked out OK. Hopefully someone there will figure out the newfangled thermostats before the heat of summer, or they will have some very unhappy customers! Other than that, the castle grounds are stunning as is the town of Amberley - right out of a storybook complete with thatched roof houses. The only businesses right in town are a great little tea room called the Amberley Village Tea Room - very nice! Also a little convenience store. There used to be a pub right in town but it had closed down, but there are 2 great pubs within walking distance -ask the hotel staff. The dinner at the hotel was too expensive and fancy for us, but we did eat breakfast there - good!
5 out of 5
for Couples
by Derek from Mid Sussex

Good for special occasions.

Posted Aug 14, 2012
Pros: The sheer luxury, the location and attentiveness of the staff.
Cons: Nothing
Location: What could be more interesting than a hotel in a real Norman castle, with its own history?
Everything about the hotel is first class - the service, efficiency and friendliness of staff, the comfort and preparation of the rooms, were all excellent. The food is terrific. Every dish is prepared and presented with great care. This is a great hotel for special occasions, as you can treat yourselves to complete luxury.