Ratings based on 302 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Derby
Better than expected.Posted Jan 23, 2015
I was worried this would be a typical tired airport hotel, but it wasn't at all. The room was very clean and spacious, and overall the hotel was in good nick. Breakfast was a buffet style but was fine, the staff were courteous and I can't complain about anything. Decent value for money.
for Couplesby A verified travelerfrom West Sussex
Hotel in convenient location for Crawley and LGWPosted Dec 27, 2014
Pros: As above
Cons: Bathroom needs some attention especially the bath plug which needs a chain !
Location: As above, also close to Crawley centre with its selection of good shops.
A pleasant hotel but somewhat dated and a trifle lacking in heating at this time of the year. Clean, comfortable room and large bed. There was a very good selection of food for breakfasts. Bit of language difficulty at check in, and our first night was disturbed because of a very noisy refridgerator which was difficult to turn off. However, we would visit this hotel again as it has a good selection of facilities and bar areas and pervades an air of 'olde world' comfort, and is convenient for travel to and from LGW.
for Couplesby Robertfrom Cardiff
Poor Experience!! A night hard to forget...Posted Nov 22, 2014 on Hotels.com
Poor experience - Moved from first room - NO TV reception! Second Room - Froze - Wife slept with cloths and an overcoat on! Dinner - Service Poor - Waited in one restaurant far too long - walked out... Decided to try Bar Meal - Waited an hour - Staff new the wait was too much and offered a FREE Desert. Really POOR service - Shame - location is good for Gatwick! - Maybe an off night but enough to loose my business - won't return again!!!
for Familiesby Alanfrom Weymouth
Greatv week endPosted Nov 5, 2014 on Hotels.com
Great week-end, good food and room. Only comment more hooks in bathroom and a shelf.
for Everyoneby A verified travelerfrom london
goodPosted Nov 3, 2014
Pros: it was was nice and calm place
Cons: breafast in the morning ( i mean the service)
everything was fine disappointed with the breakfast. had to keep asking the staff for cutler, cups, buffet breakfast was almost empty had to keep asking for them to refill it. did not enjoy it at all. but the hotel itself is nice and clean, and good. bar staff were very polite and helpfully.
for Couplesby A verified traveler
Copthorne needs to be a little more friendlyPosted Oct 31, 2014 on Hotels.com
Our stay was good, but check in lacked much information. There was no offer to upgrade although there was a poster by the desk and we were told that the car park would be extra, something I hadnt expected.
for Business Travelersby A verified traveler
CopthornePosted Oct 31, 2014 on Hotels.com
All good will stay again.
for Familiesby A verified traveler
Posted Oct 26, 2014 on Hotels.com
for Personal Eventby Paalfrom Oslo
Et hotell for de som ønsker stillhetPosted Oct 24, 2014 on Hotels.com
Det var igjen noen hyggelige dager på Copthorne. Har bodd på samme hotellet 4 ganger før og er alltids tilfreds. Internett tilgangen er ikke av de beste, men det funker tildels.
for Business Travelersby Robertfrom Clearwater
Definitley decentPosted Oct 21, 2014 on Hotels.com
I really like the copthorne and have stayed there before but i think the table staff and service should be much friendlier and welcoming