Ratings based on 1,080 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
72% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Everyone
by A verified traveler from Kie

Posted Jun 27, 2015
Das Hotel liegt direkt an der Autobahn und daher ist es nachts sehr laut, wenn man das Fednster auflässt, weil es keine Klimaanlage gibt. Das Bad ist nicht sehr hygienisch. Dort ist überall Schimmel zu sehen und die Lüftung funktioniert nicht. Der Geruch ist jedoch am schlimmsten. Es hat die ganze Zeit nach nassem Hamdtuch gerochen, obwohl alle trocken waren. Das Frühstück jedoch war sehr sehr lecker! Es gab ein Buffet mit typischen englischen Spezialitäten, wie z.B. Weiße Bohnen mit Speck oder gebratene Würstchen. Sehr lecker! Das Personal ist sehr zuvorkommend. Man muss jedoch gut Englisch verstehen und einwenig reden können, da das Personal nur englisch spricht.
2 out of 5
by A verified traveler from brisbane australia

Aged and chaotic

Posted Jun 26, 2015
Arrived very late 11.39pm to car park very full and like a maze. Night Reception staff worn out and grumpy and processes very slow - wifi not working in lobby "that's very strange" he said implying I was strange! Lift not working.
1 out of 5
by A verified traveler from hull

Terrible place

Posted Jun 17, 2015
Avoid the lodge if you stay, hallways smell . No heating because of .... Many reasons apparently I was given 3 different reasons . Some dirty tissues and a kitchen roll under bed .. use your own imagination for that one .. told reception but still there after room was cleaned next day ..
1 out of 5
by A verified traveler

You get what you pay for!

Posted Jun 16, 2015
Pros: It was cheap!
Cons: It needs knocking down and rebuilding, it stank of mould!
Location: It was close to my family who live in Crawley and I was visiting for a funeral so it was convenient for that as it's near the crem.
I can see the appeal of this hotel it's affordable and close to gatwick so if you're not bothered about comfort or quality of food and service then it's perfect.
2 out of 5
by A verified traveler

Cheap hotel near Gatwick

Posted Jun 15, 2015
Pros: The price and location
Cons: Just about everything
Location: Gatwick airport
Things started badly with the potholed parking areas being full to bursting, and I was not late arriving. Walking back from a creative space it was clear the hotel structure had not seen repairs, let alone paint, for a few decades. Wherever possible corners have been cut to save cost - aged carpets, tired paintwork, thin duvet and sheets. The bathroom towel rail fell off, and while I screwed it back (happening to have a tool kit with me) it was clearly bent and broken. The buffet dinner was served on tiny plates. The virtue of this place is the price, and you get what you pay for. Take as positives the polite staff and the place being adequately clean, if far from smart.
4 out of 5
for Everyone
by A verified traveler from Wales

Good, cheap hotel.

Posted Jun 12, 2015
Pros: Comfortable room, with twin beds. The bathroom had a bath and lots of hot water.
Location: excellent location for Gatwick and the South-East.
On arrival we were upgraded to stay in the main building. The room was on the ground floor, near the bar, but it was nice and quiet. Only one towel in the bathroom, but a stack in the wardrobe. There was also a kettle, but no tea or coffee.
3 out of 5
for Everyone
by A verified traveler from Devon

Basic but reasonable cost - noisey (near M23)

Posted Jun 6, 2015
Pros: Value Free Parking Location Staff
Cons: Better beds Fabric refurbishment
Location: Crawley - shopping Gatwick Sussex countryside Hawth Theatre
Reasonable comfort - good value for money if you just want a basic stop-and-go room. Limited facilities - no WiFi in The Lodge, limited material. Parking can be difficult & some rooms VERY noisey (close to M23) - but, you get what you pay for in this area & its difficult to get cheaper (with free parking). I stay regularly.
3 out of 5
for Everyone
by A verified traveler

Oud maar wel leuk en schoon hotel

Posted Jun 4, 2015
Kamer is oud maar wel schoon en netjes! Ook de badkamer niks op aan te merken, gewoon prima.
4 out of 5
for Everyone
by A verified traveler from riederich


Posted Jun 1, 2015
Pros: very near to motoway and clean
Cons: parking can be better organised
Location: Creley. London is not far away
I wa s very Content with the Hotel and the personal, nice and helpfull. the room was clean and not so expensive. I would like to come again and will recomand other friend to come there
1 out of 5
by A verified traveler

Never stay here again

Posted May 30, 2015
Never stay here again See Trip Adviser for more details