Ratings based on 346 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from llanelli

Close to First direct Arena

Posted Jul 10, 2014
Good central hotel within walking distance of both the O2/FDA Would defo stay here again ! Room service curry was stunning
4 out of 5
Recommended
for Everyone
by Sand from Yorkshire

Very good stay...lovely room...delays in service

Posted Jun 25, 2014
Pros: The centrallocation ad the rooms.
Cons: Service at the bar and at breakfast could have massive improvements...need more staff on duty who are efficient and attentive.
Location: Central Leeds, 5 minute walk to The Leeds arena.
Excellent location, central Leeds. Lovely room, had an executive twin. Spacious, clean, good facilities. Had to request coffee capsules as none in room on arrival. Only downside, after attending an event at Leeds Arena, came back to hotel for drinks. Waited 40 minutes for a drink. Very few staff on and yet guests were expected to return together after theevent. Poor for a hotel of this standard. This is my second stay, and the same thing happened before. Breakfast nice, but table service slow. Waited 10 mins to get a poached egg, had eaten rest of my breakfast! Had a dirty mug which I asked to be replaced. The waiter took 10 mins to bring a new mug. I asked another member of staff who replaced it quickly. When finished breakfast, the dirty plateswere left on our table at least 20 mins, not good. All in all, a good central hotel with excellent rooms. Poor bar service and breakfastservice. Not the staff;s fault, just not enough staff on duty to manage.
5 out of 5
Recommended
for Everyone
by STUART from SCARBOROUGH

HOTEL CLOSE TO THE ARENA WILL YOU THE HOTEL AGAIN

Posted Jun 24, 2014
VERY ENJOYABLE THE YOUNG MAN ON THE RECEPTION DESK NEEDS A MENTION VERY PLEASANT
5 out of 5
Recommended
for Families
by Sheila from Poulton Lancs uk

Wicked

Posted Jun 16, 2014
Pros: Clean, modern,clean and comfortable in a perfect location for the city centre.
Cons: It would be nice to see some greenery outside the room windows eg Room 252
Location: We came on the weekend of the family cycling and it was nice to hear live music and people having fun. The trinity market food hall was awesome.
The hotel was in a perFect location for our Grand theatre visit. Perfect parking spot bringing us up the lift to the hotel lobby. Room excellent with all mod cons and the breakfast was second to none. a lovely stay and the Wicked musical was Brilliant!.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent location!!

Posted Jun 12, 2014
Location: The hotel was close to many galleries, the University and shopping. It was also very close to the train station.
This hotel was in an excellent location and the room was a good size with a very comfortable bed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great city hotel.

Posted May 28, 2014
Very good hotel, perfect location, friendly staff and great service.
3 out of 5
by A verified traveler

Hotel bathrooms need updating

Posted May 28, 2014
Waited for a nice executive room to be ready, when we got in there the bathroom reminded me of a Spanish hotel, blue and grubby white grout throughout.
3 out of 5
Recommended
for Everyone
by P from Montreal

Leeds is lovely...

Posted May 11, 2014
Pros: Nice that there is a Virgin Active club in the complex, along with several good restaurants...
Cons: Brought up 4 problems with my room to the hotel staff...NO response although each time, they indicated they would be dealing with it right away. The
Location: lots of shopping, pubs, a movie theatre & very central...
Enjoyed the city, restaurants, the sights and the people of Leeds...
5 out of 5
Recommended
for Everyone
by Becky

Perfect city centre stopover.

Posted Apr 28, 2014
Small room, but met our needs. Really clean, black out curtains, comfy bed and bedding. I wouldn't say it was luxurious, but for the price, it was great.
5 out of 5
Recommended
for Everyone
by Jessica from Darwen, Lancashire

Great, central hotel

Posted Apr 22, 2014
The hotel is very well-located in the centre of Leeds, handy for the train station, shops, theatre and arena. We were going to a concert at the university and so wanted to stay somewhere we could walk from. The room rate was very reasonable and the room itself was lovely. Very big and luxurious with comfortable beds. There was no noise either from outside or inside the hotel, despite the fact the hotel was quite full for Easter weekend. I would definitely stay here again and recommend.