Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

City break

Posted Aug 25, 2014
Great position, best breakfast ever and thoughtful staff
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Leicester

Staff A1,

Posted Aug 10, 2014
Pros: Staff
Cons: Bar needs to spend some money on glasses, only one or two specialised drink glasses
Bar needs more specialised glasses, work trip, near to nice part of Leeds
4 out of 5
Recommended
for Everyone
by A verified traveler from Dorset

City stay

Posted Aug 1, 2014
Pros: Central location
Cons: Lost Property protocol. Answering the phone internal and external calls.
Location: everything walkable
Great pillows - ordered when I got home. Left my electric toothbrush behind. Longwinded efforts to find it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Epsom , Surry

fantastic city hotel

Posted Jul 27, 2014
we attended our son's graduation at Leeds University - great place to stay
3 out of 5
by A verified traveler

Close to the centre but...

Posted Jul 23, 2014
The room we were put in were terrible. The bathroom was extremely old, the luggage rack was in a place without lights. Very bad view from my room
5 out of 5
Recommended
for Everyone
by A verified traveler from llanelli

Close to First direct Arena

Posted Jul 10, 2014
Good central hotel within walking distance of both the O2/FDA Would defo stay here again ! Room service curry was stunning
4 out of 5
Recommended
for Everyone
by Sand from Yorkshire

Very good stay...lovely room...delays in service

Posted Jun 25, 2014
Pros: The centrallocation ad the rooms.
Cons: Service at the bar and at breakfast could have massive improvements...need more staff on duty who are efficient and attentive.
Location: Central Leeds, 5 minute walk to The Leeds arena.
Excellent location, central Leeds. Lovely room, had an executive twin. Spacious, clean, good facilities. Had to request coffee capsules as none in room on arrival. Only downside, after attending an event at Leeds Arena, came back to hotel for drinks. Waited 40 minutes for a drink. Very few staff on and yet guests were expected to return together after theevent. Poor for a hotel of this standard. This is my second stay, and the same thing happened before. Breakfast nice, but table service slow. Waited 10 mins to get a poached egg, had eaten rest of my breakfast! Had a dirty mug which I asked to be replaced. The waiter took 10 mins to bring a new mug. I asked another member of staff who replaced it quickly. When finished breakfast, the dirty plateswere left on our table at least 20 mins, not good. All in all, a good central hotel with excellent rooms. Poor bar service and breakfastservice. Not the staff;s fault, just not enough staff on duty to manage.
5 out of 5
Recommended
for Everyone
by STUART from SCARBOROUGH

HOTEL CLOSE TO THE ARENA WILL YOU THE HOTEL AGAIN

Posted Jun 24, 2014
VERY ENJOYABLE THE YOUNG MAN ON THE RECEPTION DESK NEEDS A MENTION VERY PLEASANT
5 out of 5
Recommended
by Susanne Hopkins from Birmingham

Amazing hotel

Posted Jun 23, 2014 on Hotels.com
We love this hotel. We have stayed here several times as it's brilliant. We ate in the restaurant this time and the food was absolutely wonderful. We are bringing family and friends with us in August and are looking to book us all into this hotel for our weekend break. 10 out of 10 as usual. Thank you.
5 out of 5
Recommended
by Ferdinand from Devon, PA

Great Place to stay

Posted Jun 19, 2014 on Hotels.com
great hotel for Leeds City Centre. Located next to, and around, everything.