Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

NICE HOTEL CLOSE TO BEACHES

Posted Aug 19, 2014
Pros: RIGHT OFF THE HIGHWAY
Cons: BETTER BREAKFAST NEED MORE THINGS TO EAT
Location: MALL AND BEACHES
ROOMS NICE PEOPLE NICE RIGHT OFF THE HIGHWAY CLOSE BY MALLS
1 out of 5
by A verified traveler from Nova Scotia

Horrendous

Posted Aug 18, 2014
Pros: It was easy to find
Cons: Literally everything. Knock it down and build anew
Location: Portland is awesome.
We are a simple family that only wants a clean, safe place to stay; we do not demand excessive or lavish treatment or surroundings. Despite these seemingly minimal standards place the Super 8 Westbrook could not meet them. It is awful. I would never go back. Ever. So beyond dirty I couldn't actually describe it. It is probably along the lines of the garage your uncle had growing up. There was this brutal chemical smell that was overpowering and obviously trying to cover something that smelled pretty bad in itself. Everything was icky. The pool was murky and at a sickeningly warm temperature that just seemed to be perfect for breeding bacteria. Gross in every conceivable way.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Would stay again

Posted Aug 8, 2014
Pros: The front desk clerks were very helpful especially when trying to find a specific restaurant. She googled and called them plus other inquiries.
Cons: The mattresses were rather hard.
Location: Great location and close to activities without spending tons of money.
Though I was given the wrong room key and when trying to get in someone from the other side opened the door. It was a simple mistake that was corrected just a little startling. Could happen anywhere.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jul 27, 2014
Pros: The service, cleanliness and continental breakfast.
The staff was very pleasant. Hotel and room was very clean and welcoming.
2 out of 5
by A verified traveler

Only the pool was good

Posted Jul 24, 2014
Smelly hallways and room. Air-conditioner in the room left a very cold and clammy
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
it's ok it near shopping center and highway and places to walk to to get food.
2 out of 5
by A verified traveler from New York

Please clean our room next time

Posted Jul 8, 2014
Pros: Hot tub when it worked
Cons: more staff on for cleaning or housekeeping to pay more attention
Purchased three rooms and only one got cleaned regularly. When asked for them to come up and clean they said no. Said we could come down to get towels and they would have clean next day.......then again nope. No cleaning done again.
1 out of 5
by A verified traveler

Felt like in Hospital

Posted Jul 7, 2014
The staying at this place is not worth the money. By the moment, I have got in, I felt like I was admitted to a hospital. From the decoration, the color of the walls, to the infrastructures... And the facilities are so old. I don't think staying at this hotel worth paying more than $80.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saratoga Spring, NY

Nice hotel just outside portland near shopping

Posted Jul 3, 2014
Very clean & comfortable room, curved shower bar & no maintenance issues!
5 out of 5
Recommended
for Everyone
by A verified traveler

Accessible to Portland

Posted Jun 27, 2014
Cons: Stairways need remodeling and outside doors should have what rooms they are close to.
Room was very clean, bed was comfortable and it was very quiet. Will definitely stay there again.